Superb support and Design from Adam at the Worcester branch. In the 40 years I have been involved in building, I have found Adam’s support, knowledge and experience, second to none.
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Lisez les avis des autres
I worked for a Merchant so went to them for some goods but not interested. However the Bradfords Barnstaple team could not do enough, ordered in non stock goods and delivered in super quick time... Voir plus
L'entreprise a répondu
Brilliant customer service from Adam, Tom and Doug. This place offers the best prices ( I did my research) I was given invaluable advice on the project I was starting and can’t thank these guys enough... Voir plus
I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery. Truck access was potentially problematic. The office staff were very helpful in discussing solutions.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Hendford Hill 96, BA20 2QR, Yeovil, Royaume-Uni
- customer.service@bradfords.co.uk
- bradfords.co.uk
4,6
Excellent
14 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Fair price and fast delivery
Fair price paid and delivery within the stated timeframe. We were unable to track our order online and didn't receive an update until the day of delivery but luckily we were home.
27 mars 2026
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We will look into what can be done to make the notification of delivery more reliable in future. Thank you for your feedback.
Kind Regards,
Sam
Waited 25 mins at position 1 on phone…
Waited 25 mins at position 1 on phone and gave up very poor service.If you have a problem this service would be unacceptable.I wanted to buy a shed and had a question
24 mars 2026
Avis spontané
Réponse de Bradfords
Good Afternoon
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
We are experiencing high call volumes at the moment but you are welcome to try our live chat function on the website or email customerservice@bradfords.co.uk for any questions you might have.
Kind Regards,
Sam
I ordered stone from Bradfords…
I ordered stone from Bradfords Glastonbury. They appeared to offer best value and free delivery.
Truck access was potentially problematic. The office staff were very helpful in discussing solutions. Their driver (Anders) agreed to give it a try, he too proved both personable and also determined in concluding a tricky delivery. I’d not used Bradfords before, I’d certainly use them again.
24 mars 2026
Avis spontané
Réponse de Bradfords
Hi Jon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Supply & Fit Kitchen
I visited Bradfords for a new kitchen and liked their modern designs and the finish, so placed an order. The quotation process through to the fitting went very well. I was advised by experienced personnel throughout and I would use Bradfords again for modernising my home.
19 mars 2026
Avis spontané
Ordered my item on the 28th of February…
Ordered my item on the 28th of February had a driver deliver it with a real attitude wanted to leave it between my electric gates wouldn't help me move. It agreed to come back another day where I'd have some people to be able to help me didn't turn up he called me again to turn up another day didn't turn up.
28 février 2026
Réponse de Bradfords
Good Morning Mr Hill
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to one of our trusted suppliers.
I apologise greatly for these issues and for any inconvenience this may have caused you.
We are currently looking into this with the supplier to resolve and will be reviewing the case fully.
Kind Regards,
Sam
Réponse de Bradfords
Hi Julian
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Réponse de Bradfords
Hi Linney
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent customer service
Placing an order on the website was easy I was able to see stock levels at my preferred Bradfords. After placing my order I received a phone call from said Bradfords thanking me for my order and to arrange a delivery day. Excellent customer service
27 février 2026
Réponse de Bradfords
Hi Lynne
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Helpful staff at all local depots
Helpful staff at all local depots, all delivery service on time, all drivers polite, fully trained and in full PPE equipment.
Only quibble is cost of products and discounts.
27 février 2026
Réponse de Bradfords
Hi Sandra
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us.
We are always looking to stay competitive but will look to see what we can do to be better!
Kind Regards,
Sam
Team were great
Team were great, delivered on a day of my choice and the delivery team were extremely friendly and happy to help.
26 février 2026
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Just good communication and hence excellent service
Your communication on me ordering on line
25 février 2026
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Super speedy service…
Ordered some guttering from Bradfords in the morning, it was delivered to me the same day after lunch. No missing parts of the order. Delivery driver was actually waiting for me as we were in town and I was not expecting it to be delivered so quickly. John the driver informed me that the branch was experiencing a quiet period. I wouldn’t expect to receive this level of service every time, nonetheless I was very impressed and John is a nice chap who is friendly and respectful. I had to return a couple of items from the order as I did not need them in the end and the refund process was no fuss.
25 février 2026
Réponse de Bradfords
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Online order for a mini greenhouse
Online order for a mini greenhouse. The cheapest retailer with the quickest delivery.
25 février 2026
Réponse de Bradfords
Hi Helen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
First class service
25 février 2026
Réponse de Bradfords
Hi
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fine but delivery hitch
Went as it should do. Only issue was not being able to set delivery date on website. Was only informed of delivery date at 9 am for 12pm delivery same day.
27 février 2026
Réponse de Bradfords
Hi Hamish
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our supplier that delivered on our behalf!
Kind Regards,
Sam
Quick delivery good communication and…
Quick delivery good communication and happy with product
24 février 2026
Réponse de Bradfords
Hi Jonathan
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent customer service
Really helpful in resolving an issue with the length of the cladding. Delivery occurred very promptly and the overall customer service was excellent
24 février 2026
Réponse de Bradfords
Hi Stephen
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Ordered on-line on Sunday phone…
Ordered on-line on Sunday phone Thursday had trouble finding my order then said it was being delivered Thursday afternoon it is now Friday and nothing poor service
1 mars 2026
Réponse de Bradfords
Good Morning Dave
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
The driver was super helpful
The driver was super helpful. Good communication with regard to timings and arrived when stated
1 mars 2026
Réponse de Bradfords
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Excellent
The team at St Austell branch are always great - could communication on deliveries and the drivers are always very helpful. Had reason to collect some materials from the branch a couple of days ago - the yard team are also very helpful
28 février 2026
Réponse de Bradfords
Hi Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
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