Caplor Energy Avis 285

TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Install completed in March 2022. Caplor advised but then listened to our requirements, rather than telling us what we ought to have, allowing us to have a two-string panel set up facing both South and... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Had to put one star as would not let me write a review otherwise. Worth zero stars. Total failure of service by your company after initial visit about 6 months ago. Chasing had no effect whatsoever... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The installation of our air source heat pump (ASHP) went flawlessly from initial discussion to after care service. Knowledgeable, competitively priced with complete clarity, timely and clean work. The... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We installed an air source heat pump 12 months ago and the service and expertise shown by Caplor was excellent. The installation was very professional and despite being nervous about switching from oi... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'électricité
  2. Fournisseur d'équipements d'énergie solaire

Informations provenant de diverses sources externes

Caplor Energy designs and installs renewable energy systems for businesses, homeowners and communities. We pride ourselves on providing informed, objective advice with high quality products and installation by our experienced team. Our after-sales service ensures that customers are helped to apply for financial incentives and understand how their systems work. Caplor Energy is part of the wider Caplor Group which has evolved from a family farming businesses into four successful organisations based at Caplor Farm in Fownhope. Now being run by the third generation, Gareth and Ian Williams have developed a team of committed individuals who have taken their passion for a sustainable future to build four thriving organisations. Each organisation shares the same values of ‘Inspired, Sustainable, Improvement’


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

285 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

I found Caplor Energy helpful and…

I found Caplor Energy helpful and informative whne ordering solar panels. You can always get a real person on the phone and ask questions. The installation team was friendly and efficient

26 juillet 2022
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Réponse de Caplor Energy

Dear Ruth
We are so pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

Caplor - The best solar panel installers

My good installation experience for solar panels by Caplor was second to none. Another company had quoted but would never give a start date and then a friend told me of Caplor. The job was done including overcoming unforeseen problems without quibble. I am happy to recommend Caplor wholeheartedly.

26 juillet 2022
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Réponse de Caplor Energy

Dear Sir
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 4 sur 5 étoiles

Thank you Caplor!

Thank you Caplor!
We have been delighted with our solar panels and battery especially with rising fuel prices. There have been one or two problems however but the Caplor Team and tried really hard to set things right and we have appreciated their help and commitment to sort out the problem efficiently and well.

26 juillet 2022
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Réponse de Caplor Energy

Dear Mr Horton
We are pleased to hear you are happy with the works completed and to hear that despite the one or two problems, our team were able to come to a speedy resolution for you. Thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

Excellent service

Caplor installed our solar panels when other suppliers would not because it was a tricky layout on a roof with dormer windows and a gable. They did an amazing job and we have been benefitting from reduced electricity consumption.

26 juillet 2022
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Réponse de Caplor Energy

We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

(Was) still going strong after 10 years

Still going strong after 10 years. This was at the time the feed-in tariffs were about to be slashed. Caplor was the only company out of 5 who were up-front about the situation and didn't try to sell anything they couldn't deliver on time.

Sadly the company went downhill since my original review and went into liquidation in January 2024.

26 juillet 2022
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Réponse de Caplor Energy

Dear Steve
We are pleased to hear you are happy with the works completed and thank you for your review. It's great to hear that you're still happy with your install ten years in!
Caplor Energy Team

Noté 5 sur 5 étoiles

Well worth it.

We had our panels installed eight years ago. The installation service provided by Caplor was excellent.
They have always been helpful if we needed advice.
10 out of 10.

26 juillet 2022
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Réponse de Caplor Energy

Dear Mrs Seymour
Thank you so much for taking the time to leave us such a great review - it's always nice to hear from people who have had installations for some time and to hear that things are as they should be.
Caplor Energy Team

Noté 5 sur 5 étoiles

I had Caplor installed pannels on our…

I had Caplor installed pannels on our house and our business property. The company were extremely efficient installing them in a day on the house, bringing their own scaffolding and they return every 3 years to service and clean them. Their quote was very competative and they offered all the extra attachments like batteries, and car charging points.
I can highly recommend them.

26 juillet 2022
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Réponse de Caplor Energy

Dear Rosie
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service from first site visit to receiving our MSN certificate at the end. Kept in touch via email on dates and times, together with scaffolding teams, installers and electricians mobile numbers. Great job done. Would highly recommend.

26 juillet 2022
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Réponse de Caplor Energy

Dear Mrs Mills
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

solar, battery & Heat pump! great job

Consultant visit was a good experience, did not try to sell me more that what made actual economic and financial sense. The installation, solar and battery went well, subsequent installation of a heat pump also went smoothly, they also did not over size the pump like a lot of companies do. I had not left a review until now as i wanted a year to see how it all panned out. I can say now, where my costs would have been around £1200 pa for all energy (under old prices) i have paid a little over 400 for the year and comparing every against my next 12 months tarif i will be paying about 850 where if i had not moved I would be paying >£2500. so a great investment, well advised by the caplor team and fitted professionally. I have no issues recommending their business, no risks, no over selling, a business with integrity

26 juillet 2022
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Réponse de Caplor Energy

Dear James
We are pleased to hear you are happy with the process from sale through to install and use. What a fantastic success story for installing a Heat Pump. Thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

From start to finish the Air source…

From start to finish the Air source heat pump installation was first class ! The engineers were quick , tidy ,helpful and very polite . After care was brilliant any issue was ironed out quickly. Would highly recommend Caplor

26 juillet 2022
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Réponse de Caplor Energy

Dear Mr Rowberry
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

GREAT CUSTOMER SERVICE!!

GREAT CUSTOMER SERVICE !!FAST AND EFFICIENT!! ENGINEER RESPECTFULL, EXCELLENT COMMUNICATION !!I WOULD DEFINITELY RECOMMEND🤗

10 mars 2022
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Réponse de Caplor Energy

Dear Annamaria
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

Solar PV and GSHP design and installation

We used Caplor to advise on and then install a Solar PV system on our barn roof and a Ground Source Heat Pump system to replace our existing oil fired boiler.

We found all of the team at Caplor very knowledgeable and helpful. They delivered on time and if there were any changes to the plan they kept us informed.

Richard Collins was our main point of contact and was superb throughout.

I would thoroughly recommend Caplor to anyone looking for a trustworthy, extremely professional and friendly company in this space. I already have done so to several friends, colleagues and contacts.

28 février 2022
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Réponse de Caplor Energy

Dear Mr Smith,
We are pleased to hear you are happy with the works completed and thank you for your review. I shall pass this onto Rich.
Caplor Energy Team

Noté 5 sur 5 étoiles

Solar clean

I like this company as even the emails are succinct and informative (for instance about the new boiler upgrade system :) ). We have had a solar panels clean and service and they were on time and efficient.

6 février 2022
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Réponse de Caplor Energy

dear Liz,
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

P V system installation by Caplor Energy …

Salesman was extremely polite and courteous, no hard sell, just explain what was available and what to expect, his quote came back in a couple of days, with a breakdown of cost and a installation time forecast.
The installation team arrived on date promised with everything they needed.
The installation was carried out with care and left nothing damage and very tidy.
I’m very happy with the installation and subsequent asked Caplor to install another unit. Would throughly recommend.

5 février 2022
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Réponse de Caplor Energy

Dear Sven,
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

So far the initial survey and quote stage excellent

So far the initial survey, quote and follow up have all been excellent. We are now in the queue for installation and have a firm installation date. Hopefully all will continue as well as it has done to date. Many thanks

4 février 2022
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Réponse de Caplor Energy

Dear Anthony,
Thank you for your review. We are pleased to here you are happy so far.
Caplor Energy Team

Noté 5 sur 5 étoiles

Category experts in their own field

Category experts in their own field. They have given us good advice which has stood the test of time. They have supplied and fitted solar PV to the roof of two buildings in 2018. Both systems are working well.

4 février 2022
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Réponse de Caplor Energy

Dear Debbie,
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

Everyone at Caplor has been brilliant…

Everyone at Caplor has been brilliant and very helpful in resolving problems due to a poor installation by another energy firm. Amy was always responsive and extremely helpful and the engineers fixed the issues. I highly recommend Caplor.

4 février 2022
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Réponse de Caplor Energy

Dear Brigid,
We are pleased to hear you are happy with the works completed and thank you for your review. I shall pass this onto Amy.
Caplor Energy Team

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff
The gentlemen who installed our panels were so kind and lovely men would definitely recommend

4 février 2022
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Réponse de Caplor Energy

Dear Clare,

We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

Caplor Energy great for PV and Batteries for PV.

The Team at Caplor Energy are very helpful and the workmanship is good, as they installed my PV panels last year on time and without fuss. I am now working with Caplor Energy to fit a battery to my solar PV panels that they installed.

4 février 2022
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Réponse de Caplor Energy

Dear Anthony,
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

Noté 5 sur 5 étoiles

Call Caplor and it will work well.

I have had two jobs completed via Caplor.
Solar panels , fitted quickly, worked reliably very good.

Heat pump not supplied by Caplor, but rewired so it now works reliably. When you need work done on new tech. systems your safe calling Caplor.

3 février 2022
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Réponse de Caplor Energy

Dear John,
We are pleased to hear you are happy with the works completed and thank you for your review.
Caplor Energy Team

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