CHAIRUS Avis 291

TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered the wrong item and immediately reached out via chat and email to exchange the chairs before they shipped. I was surprised when they responded even though it was 10:30 pm. I will absolutely o... Voir plus

Noté 5 sur 5 étoiles

WE ABSOLUTELY LOVE THESE CHAIRS! The quality and design is amazing, just as stated, and the shipping time was impressive also. I will definitely be ordering more from Chairus!!

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great chair, but all the boxes arrived damaged, and one seat was cracked. I purchased additional insurance, so I hope the issue can be resolved. Will report back.

L'entreprise a répondu

Noté 4 sur 5 étoiles

The styles of seating are very good, and the prices are fair. Construction quality is very good, although three of my four dining chairs did develop small cracks in the lower wood frame because of im... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles

À propos de CHAIRUS

Écrit par l'entreprise

CHAIRUS: Chairs "R" Us

CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more.

Official Notice from chairus.com

Chairus is an independent brand operating exclusively through our official website www.chairus.com . We currently only sell and ship within the United States.

Shop Here:

Our Promise

Free Shipping & 30-day Return

All CHAIRUS orders include free shipping. Orders are shipped from our U.S. warehouse within 2 business days. We offer a 30-day return and exchange policy (excluding clearance items and gift cards).

Coordonnées de contact

Spring Sale

Get extra 10% off! Discount code: SPRING2026

4,4

Excellent

TrustScore 4.5 sur 5

291 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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Noté 5 sur 5 étoiles

Solid and sturdy


These stools are awesome in quality and are very sturdy. CHAIRUS has great customer service as well..
I would highly recommend… they are very well made!

27 février 2026
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Réponse de CHAIRUS

Hello Jill,

We are truly sorry for the inconvenience caused by the damaged wooden seats.
We have received your email and photos, and our customer service team will follow up with you shortly to resolve this issue. Please keep an eye on your email inbox.
We will do our best to assist you and ensure your satisfaction.

Warmest regards,
Chairus Team

Noté 1 sur 5 étoiles

Still have not received my order please…

Still have not received my order please send

10 février 2026
Avis spontané
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Réponse de CHAIRUS

Hello William,

We are truly sorry for the missing package and the inconvenience caused.
We have already arranged a replacement shipment for you. The new tracking number will be sent to your email soon.
According to FedEx’s delivery record, they have provided a delivery confirmation photo, which suggests the item may have been delivered to the wrong address.To help us verify and fully resolve this issue, could you please send us a photo of your front door/porch for comparison?
We will keep following up until you receive your order safely.Thank you for your help and understanding.

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

The chairs were a little difficult to…

The chairs were a little difficult to put together but we had help. They look great and are comfortable. We love them.

13 février 2026
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Réponse de CHAIRUS

Hello Dixie,

Thank you so much for your review!
We’re sorry the assembly was a bit tricky, but we’re glad you managed to put them together with help.
We’re absolutely thrilled that they look great, feel comfortable, and you love them — that’s what matters most!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Excellent quality

The chairs were delivered quickly (less than a week). They looked just as depicted online. Even though the advertising did not specify that assembly was required, it was straight-forward and quick. The quality of the chairs is evident. They are substantial, and sturdy. We'll worth the money.

10 février 2026
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Réponse de CHAIRUS

Hello Carol,

Thank you so much for your wonderful review!
We’re glad the chairs arrived quickly and look exactly as pictured online.
We apologize for not clearly mentioning assembly in the description, but we’re happy to hear it was straightforward and easy.
It means a lot to us that you recognize the quality and find them solid, sturdy, and well worth the money.We truly appreciate your support!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Deal of the century

Took a chance with purchasing counter stools that had no reviews and WE HIT THE JACKPOT. It was a great deal, quality is legit, and they were easy to put together. Highly recommend this company.

16 février 2026
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Réponse de CHAIRUS

Hello Susie,

Thank you so much for your amazing review!
We’re absolutely thrilled you took a chance on our counter stools and hit the jackpot—so glad you love the great deal, solid quality, and easy assembly.
Your trust and recommendation mean everything to us.

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Good purchase

Chair is solid. Was easy to put together

14 février 2026
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Réponse de CHAIRUS

Hello Matt,

Thank you for your review!
We’re glad to hear the chair is solid and easy to assemble.We hope you enjoy using it!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Stylish, Comfortable, and Great Value

We recently ordered a dining chair from this store, and we’re very happy with our purchase. The color is beautiful and exactly as shown online, which fits perfectly with our dining room décor. The chair is also very comfortable and feels sturdy and well-made.

Shipping was impressively fast, and the item arrived in perfect condition. The price was very affordable for the quality we received, which makes it an even better value. Overall, a great experience — we would definitely order from this store again!

14 février 2026
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Réponse de CHAIRUS

Hello Rahul,

Thank you so much for such a thoughtful and detailed review!
We’re absolutely delighted that you love your dining chair—its style, comfort, color, and sturdiness all match what you saw online and fit perfectly with your decor.
We’re also glad the shipping was fast and the item arrived in great condition, and that you find it great value for the price.
It means the world to us that you had a wonderful experience and would order from us again!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Excellent quality!

Ease of placing order. Excellent price! Quality is outstanding! Quick shipping! Very happy with our chairs! Will definitely be a return customer and will recommend to others.

14 février 2026
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Réponse de CHAIRUS

Hello Vicki,

Thank you so much for your fantastic review!
We’re delighted to hear you had an easy ordering process, excellent price, outstanding quality, and quick shipping.
It means the world to us that you’re very happy with your chairs, and we truly appreciate you planning to return and recommend us to others.

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Swift delivery and beautiful chairs

Swift delivery and beautiful chairs, i love them, they are perfect! Would order from them again.

6 février 2026
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Réponse de CHAIRUS

Hello LaRissa,

Thank you so much for your wonderful review!
We’re thrilled to hear you love your beautiful chairs, that the delivery was swift, and they’re perfect for you.
We really appreciate you saying you’ll order from us again — we can’t wait to welcome you back!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Clear

Clear. WYSIWYG. Value/Quality/Design/Price

13 février 2026
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Réponse de CHAIRUS

Hello Joseph,

Thank you so much for your honest and straightforward review!
We’re really glad our products are clear and offer great value in terms of quality, design and price.
We truly appreciate your support!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Love these

Love these! They elevate our space, have sleek lines and are small enough to fit in our small space. We love to belly up to the bar now even more!

11 février 2026
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Réponse de CHAIRUS

Hello Kristin,

Thank you so much for your amazing review!
We’re absolutely thrilled to hear our bar stools elevate your space, feature sleek lines, and fit perfectly in your small area.
It makes us so happy that you love gathering at your bar even more now—thank you for sharing your wonderful experience!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Love my bench!!

Love my bench!!! Beautiful!!

11 février 2026
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Réponse de CHAIRUS

Hello Maureen,

Thank you so much for your wonderful review!
We’re absolutely thrilled to hear you love your bench and that you find it beautiful.
It means a lot to us that you’re happy with your purchase!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Quick Delivery

10 février 2026
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Réponse de CHAIRUS

Hello Jacque,

Thank you for your review!
We’re glad to hear you received your order with quick delivery — hope you enjoy your chairs!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Chairs are comfortable

These chairs feel pretty comfortable. Solid construction. One of the chair parts was defective and they replaced it within 48 hours! That is impressive customer service!

10 février 2026
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Réponse de CHAIRUS

Hello Ted,

Thank you so much for your wonderful review!
We’re glad you find our chairs comfortable and solidly built.
We sincerely apologize that one part was defective, but we’re very proud we could send a replacement within 48 hours to resolve it quickly.It means a lot to us that you recognize our customer service.
Thank you for your support!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Loved my chair

Loved my chair! It’s exactly what I wanted and it’s as perfect in my room as I imagined. It delivered quickly!

10 février 2026
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Réponse de CHAIRUS

Hello Debbi,

Thank you so much for your lovely review!
We’re absolutely thrilled to hear you love your chair and that it’s exactly what you wanted, fitting perfectly in your room just as you imagined. We’re also glad the delivery was quick!
We truly appreciate you sharing your experience.

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Love these bar stools

Love these bar stools. Look elegant,well made and love the design. Great for adults and kids. Keeps them from falling off backwards. Love the leather material. So soft and pretty. Would definitely recommend.

10 février 2026
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Réponse de CHAIRUS

Hello,

Thank you so much for your wonderful and detailed review!
We’re absolutely thrilled that you love these bar stools — we’re so glad they look elegant, are well made, and feature a design you adore.
It’s great to hear they’re safe and comfortable for both adults and kids, preventing them from falling off backwards, and that you love the soft, pretty leather material.
We truly appreciate your recommendation and are so happy you’re satisfied!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Bar stools are exactly as advertised

Bar stools are exactly as advertised. String and beautiful.

10 février 2026
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Réponse de CHAIRUS

Hello Angie,

Thank you so much for your lovely review!
We’re so happy to hear our bar stools are exactly as advertised, sturdy and beautiful.
It means a lot to us that you’re satisfied with your purchase.

Warmest regards,
Chairus Team

Noté 4 sur 5 étoiles

The chair isn't the right size and…

The chair isn't the right size and color.

7 février 2026
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Réponse de CHAIRUS

Hello Teresa,

We’re sorry to hear we didn’t meet your expectations!
Could you please send product photos and the measured dimensions to our support team at care@chairus.com for verification?
We will pass your feedback to our product team and provide a proper solution for you.

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Good Quality, Would Buy Again!

The furniture is made of wood and appears to be good, sturdy quality. It was easy to assemble and came with everything I needed.

9 février 2026
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Réponse de CHAIRUS

Hello Candace,

Thank you so much for your kind review!
We’re really happy to hear that you’re satisfied with the solid wood construction, sturdy quality, and easy assembly of our furniture.
We always make sure to include all necessary parts and instructions for a smooth experience, and it’s great to know this worked well for you.
Thank you again for your support!

Warmest regards,
Chairus Team

Noté 5 sur 5 étoiles

Farmhouse Chenille Upholstered Spindle Back Dining Chairs Set of 4 - 2346DC

The chairs are sturdy and match my dining table beautifully. I will definitely recommend Chairus to my friends and family.

9 février 2026
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Réponse de CHAIRUS

Hello,

Thank you so much for your wonderful review!
We’re delighted to hear that our chairs are sturdy and pair perfectly with your dining table.
It means a lot to us that you’re willing to recommend CHAIRUS to your friends and family—we truly appreciate your support.
We hope you continue to enjoy your chairs for years to come!

Warmest regards,
Chairus Team

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