Good expérience for me
Good expérience for me
Thank you.
Coinhouse Avis
228 • Excellent
The minimum amount to pay is too high !
The minimum amount to pay is too high !
Réponse : Coinhouse
Hi Clement,
We are sorry to hear that you find the minimum to invest too high.
The minimum is 50 euros, the idea is not make crypto unaccessible, it's just that we can't afford to have a smaller amount as of today. This might change in the future.
Thank you for your understanding,
We are sorry to hear that you find the minimum to invest too high.
The minimum is 50 euros, the idea is not make crypto unaccessible, it's just that we can't afford to have a smaller amount as of today. This might change in the future.
Thank you for your understanding,
Can't understand why i can buy but not…
Can't understand why i can buy but not sell crypto with basic documents. Got no sense.
Easy and straightforward to set up an…
Easy and straightforward to set up an account and to make my first purchase. However, there's option to change your payment currency so you're forced to pay in Euros no matter what your 'home' currency is!
Réponse : Coinhouse
Hi Duncan,
Thanks a million for leaving a review.
Unfortunately, it's true that we only support Euros as of today. We are however thinking of adding more currencies and your feedback regarding this is valuable to us, it means there is a real user need. We will let you know as soon as we are multi-currency regarding this.
Best,
Thanks a million for leaving a review.
Unfortunately, it's true that we only support Euros as of today. We are however thinking of adding more currencies and your feedback regarding this is valuable to us, it means there is a real user need. We will let you know as soon as we are multi-currency regarding this.
Best,
Fast and reliable.
Fast and reliable.
Fast
Fast and always ready ! Never a problem
Simple et facile !
Simple et facile !
Good place to buy BTC as you can send…
Good place to buy BTC as you can send them directly to your personal wallet
Great experience using my Coinhouse…
Great experience using my Coinhouse wallet , fast and easy
Good choice
Good choice. French society.
Excellent service client, quick transfers. Expensive fees
Excellent service client. Transferts rapides. Commission élevée
Very easy to use
Very easy to use, everything is explain so it's wonderful for beginners!
Fast and easy
Fast and easy
Good place to buy currency
Good place to buy currency. Painless identification. Only nit: user interface currently (08/2019) has placeholder buttons for unimplemented features. Support is great.
Perfect
Perfect. Quick and easy.
I really appreciate your service
I really appreciate your service
Thanks a lot
Bitcoins house ‘s is perfect I rated 5 stars
Best regards
Just buy and sell, not transfer
Edit: Helpfull and pleasant support. My transfer has been done after 1 hour. There was a mistake (from me or website bug) when I bought my Bitcoins, this is why it was on my CoinHouse wallet and not my own.
It will deserve 5 stars when the Bitcoin transfer from the website will be available.
Not being able to buy bitcoins under 50€ but what deserve this 1 star is how is it possible to buy bitcoins but not being able to get it on my personnal wallet? I need to send a form by mails, waiting 3 days before getting them and perehaps the website will take some fee on it?
It has an "address" menu, but it's not working, it's just there if you want to transfer your bitcoins, you have to send the same saved address in the mail with the form.
Réponse : Coinhouse
Hello Yann,
Thank you for your review,
We are sorry about the inconvenience. The "Coinhouse Account" is in beta hence when you secure your crypto through us, we haven't automatized the withdrawal process yet. It should be live in the next few weeks, we are working hard to improve it!
However, during the purchase process, you can choose to send your Bitcoins to your own personal wallet, we offer the choice unlike other platforms ! You have to click on "use an external bitcoin address".
You can find our step by step tutorial here so that you understand the whole process. Don't hesitate in contacting us on +33 1 53 00 92 60 if you have questions!
Thank you for your understanding,
Thank you for your review,
We are sorry about the inconvenience. The "Coinhouse Account" is in beta hence when you secure your crypto through us, we haven't automatized the withdrawal process yet. It should be live in the next few weeks, we are working hard to improve it!
However, during the purchase process, you can choose to send your Bitcoins to your own personal wallet, we offer the choice unlike other platforms ! You have to click on "use an external bitcoin address".
You can find our step by step tutorial here so that you understand the whole process. Don't hesitate in contacting us on +33 1 53 00 92 60 if you have questions!
Thank you for your understanding,
I went to the shop in Paris to create…
I went to the shop in Paris to create my account and can now easily pay with bitcoins without to much hassle. The site interface is well displayed and the time it takes for coinhouse to receive my bank transfer is Always quite short and they immediatly make bitocins free for a transfer to the selected wallet when payment has arrived. The downfall is that if you pay too much with your bank transfer they do not add the extra price in Bitcoins. Instead you can use that little extra for your next order.
une fois l'inscription et toutes les…
une fois l'inscription et toutes les vérifications d’identités faites
c'est très simple et extrêmement rapide d'acheter
votre cryptomonnaie favorite !
c'est sécurisé et pro !!
la livraison commence dans votre wallet immédiatement (wallet externe pour ma part)
Coinhouse est une maison vraiment sérieuse et mérite d’être encore plus connue
je recommande vivement!!
car il y a de plus en plus d'arnaques ailleurs
( j'en ai fait l'amer expérience ) !!
ici je commande sans peur de perdre mon argent !
donc c'est parfait pour moi ..
merci Coinhouse
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once the registration and all identity checks done
it's very simple and extremely fast to buy
your favorite cryptocurrency!
it's secure and pro !!
the delivery starts in your wallet immediately (external wallet for my part)
Coinhouse is a really serious house and deserves to be even better known
I highly recommend!!
because there are more and more scams elsewhere
(I made the bitter experience) !!
here I order without fear of losing my money!
so it's perfect for me ..
thanks Coinhouse
Too much papers
Too much papers, verifications, even when everything had already been checked more than once
Réponse : Coinhouse
Hi Mk,
Thank you for your review,
Coinhouse complies with French and European legislation. Thus, identity documents are mandatory to comply with current regulations to allow you to buy cryptocurrencies in complete security.
We are sorry you thought this process was too long. We are doing our best to improve the user experience of the compliance aspect of the platform.
Thanks a million
Thank you for your review,
Coinhouse complies with French and European legislation. Thus, identity documents are mandatory to comply with current regulations to allow you to buy cryptocurrencies in complete security.
We are sorry you thought this process was too long. We are doing our best to improve the user experience of the compliance aspect of the platform.
Thanks a million