Comebybuy Avis 8

TrustScore 3 sur 5

2,8

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Coordonnées de contact

2,8

Moyen

TrustScore 3 sur 5

8 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Don’t buy from this company!

Don’t buy from this company!
I did NOT get what I ordered, instead a cheap item arrived that was nothing like my order! I sent them a message via their contact and the old worn out ‘we don’t give a flying’ came back! ‘You can send the item back but it will cost you, etc’, so that means 0 customer service and they are just a scam!!!!!!!

OMG! Now they are talking about socks and batteries, obvious customer service is a bot!
I purchased a mint green backpack with a matching lunchbox that is supposed to slide into the bottom, lots of other compartments (basically a copy of the ‘packum’ bags), what I received was an emerald green normal backpack with no lunch box and no compartment! Cheaper item but for the higher price that I paid!!!
Wish I could add photos here but I can’t.

12 mai 2026
Avis spontané
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Réponse de Comebybuy

Dear Customer,
We are deeply sorry for sending you two pairs of black socks instead of the ordered styles and for the missing batteries. We also apologize for the unhelpful responses in our previous communications that left your problem unsolved and caused you great trouble.
Please send your order information to our email service@comebybuy.com . We will look into this matter promptly and work out a proper solution for you.

Noté 1 sur 5 étoiles

Comebybuy is a Rip Off

Once again, I purchased from an advertiser on Facebook. Thats on me. They showed a beautiful outfit that looked like good quality. I bought the item, an outfit that was around 40. I ordered an xl. When the item came, it was cheap material, and would not even fit my 110lb grandaughter. When I told the I wanted to return it and wanted a return label, they said no, because it was outsife of the US, it would cost too much to return, and could they just send me a new one. What does that even mean, why would I want a new one when the one I received was such poor quality. This company is clearly a scam and why would Facebook allow these people to use their platform to advertise?

15 mai 2026
Avis spontané
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Réponse de Comebybuy

Dear Customer, thank you for bringing this to our attention.
We are extremely sorry that the outfit you ordered is made of shoddy material and has totally wrong size which fails to fit. We sincerely apologize for the unreasonable reply you got when applying for return and the terrible shopping experience caused to you. This is never the service level we should offer and we attach great importance to your complaint.
Please send your order information to our official customer service email: service@comebybuy.com . We will check your situation immediately and try our best to handle your return demand properly to satisfy you. We feel really sorry for all the troubles and hope to get your forgiveness.

Noté 3 sur 5 étoiles

Stays solid after cooling, quick to use

Used for a metal fix last Saturday and the cooling time surprised me—pretty fast. Nothing like previous filler rods that bent just from holding them, these actually feel sturdy in hand. No odd powder residue either. Sits neatly with my tools now, no complaints about delivery packaging this round.

6 mai 2026
Noté 3 sur 5 étoiles

Finally used it, handle feels sturdy

Put this on my shelf as soon as it arrived, feels heavier than it looks which is nice. The clasp opens without much force, not overly tight. Had a bag before, much flimsier, this one holds shape way better.

24 avril 2026
Noté 3 sur 5 étoiles

Finally found one that fits all my blankets

i dragged it out from the box and noticed the zipper lines up perfectly, no snagging at all, so stashing my king comforters inside was super quick. been two weeks, actually holds shape even after moving it around. previous storage bins were way flimsy by comparison.

4 avril 2026
Noté 2 sur 5 étoiles

Printer has instructions only in Chinese not English

Ok I am amending this review slightly. They sold me a printer for $75 that had instructions in Chinese, not English. When I asked them about this they admitted that the printer only comes with Chinese instructions, which are useless to me. They should not be selling this product (knowingly) to Americans as most of us do not speak Chinese. It’s a total hassle to have to use Google Translate , and no one should have to. They gave me a $30 refund for the hassle . I accepted it because the hassle to return it and pay for shipping isn’t worth it. It’s not a good way to do business. I apologize for the expletives in my initial review. However, live and learn. I wouldn’t trust this company to buy from them again because who knows how many products they sell are set up this way with instructions that have to be translated? I appreciated the $30 gesture but I have a feeling they have done this many times before to others. The other issue is it took a good 7 days (yes , to be fair, including the weekend) to get an initial response, which is also frustrating.

16 mars 2026
Avis spontané
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Réponse de Comebybuy

Dear Customer, thank you for bringing this to our attention.
We are truly sorry to hear that you had a disappointing experience with our service. This is not the standard we aim to provide, and we take your feedback very seriously. Please contact our customer service email address: service@comebybuy.com with your order details. We will look into your case promptly and work hard to resolve the issue to your satisfaction. We appreciate your patience and hope to regain your trust.

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