costzon.com Avis 20

Don’t ever order from costzon worst communication no one receives calls if you want a refund for your item want to return the item they will ghost you worst customer services no return label 🏷️ can be generated from the account as they say in their refund policy written on their website….. don’t waste your money the cars they are selling are at too much speed for a 3 year old my son got injured even with the seat belt on driving inside the home

Battery holds charge for 15 minutes of run time….ridiculous!

Fast shipping and items arrived in great condition !

I ordered it, got confirmation from cotton.com and received it relatively quick

Easy ordering process,on time, item is just as described. Great transaction experience, will order in the future!!

The rubber/plastic piece on one of the wheels just fell off.

Fast shipping, nicely packaged, and the chair is of high quality!! And SO SO cute!

My grandson loves it. Nice to be able to fold it up for transport.

I bought a bicycle for my granddaughter, but they delivered one with the wrong wheel size. When I called them, they explained that—supposedly—nobody actually knows how to determine wheel size. They claim returns are free under warranty, yet the moment you initiate a return, you are immediately required to pay for it. I will have to take them to court. As for their physical address? It’s just an empty field—typical "Chinese-style" business practices, as always.

Love this chair, very sturdy wood, easy to assemble

Chair is well built and looks great. It is concerning why there are two separate transactions taken out of my account however

Faulty products!!
We ordered a picnic table for my two girls (age 2&3) and after receiving this item we only got to use it once before it starting coming apart and becoming a hazard to the kids. The nails are sticking out of the pieces that are coming undone. All they got to do was sit on it. Customer service is trying to blame shipping company when it’s costzon product that is coming apart. Hopefully I can change my review once they take care of this issue.

The quality is very good and the manual of instruction is clear. Its a very excellent gift for my daughter

Price, process and delivery!

Horrible communication. Been asking for a few days now for the proof of delivery because it shows that it's delivered but we have not received this yet.

Delivery was free & fast! My little one loves his new tractor!!

If I could give a negative rating I would. I ordered a toddler electric motorcycle TWICE through Amazon. The first order was never delivered and I reordered December 14th, 2025. Amazon reports that the product was “attempted” to be delivered December 19th. It is a joke. No delivery was ever attempted and Amazon said there was a delay due to Christmas deliveries and they spoke with Costzon and they promised it would be delivered yesterday. Still no package.

Don’t order from Costzon and if you see the delivery company is Ontrac…, run away.
Worst two companies.

Purchased from costzon a kids atv 12 volt 4 wheeler for $246. When plugged in to charge the charger did not work. Costzon agreed after a week of back and forth, to send a replacement charger for my purchase on March 12, 2022. No word or charger from costzon on this date of April 29, 2022