Great experience from start to finish. We called the company before ordering with several questions. They were very thoughtful and thorough in answering every question. We had several doors needing... Voir plus
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My husband found them to be very patient with his questions and how to measure. We loved that our product arrived much earlier than we expected and in great condition. We will highly recommend this co... Voir plus
They are PERFECT! Fit well and will really finish the room. The “new addition”, built in 1900 has two high linen closets, for want of a better description, and the cabinet doors will be put up next we... Voir plus
L'entreprise a répondu
So easy. Had a broken kitchen drawer (previous owner's kids used it as a step stool) that needed replacing. I found Custom Built Door online via their user-friendly website. I simply entered the di... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our quality cabinet doors are made right here in the USA by Amish craftsmen in Wisconsin. The doors are crafted with over 35 years of experience dating back to 1988 and are built to last generations. We offer a wide variety of customization options on our order page. You will receive instant pricing after your desired options are selected. If you need help with a customization option not listed, send a us a message or give us a call. We’ll be happy to help you explore other possibilities. All doors will be delivered assembled and sanded. No finishes will be applied, allowing you to paint, stain, varnish, or leave raw according to your preference. We also supply custom built dovetail drawer boxes in a variety of configurations. You choose the design, size, and finish on our order page and receive instant pricing. After you order, we will build it to your specs and ship it to your location. Be sure to check out our 3M Peel & Stick Veneer as well for a quick and easy way to repair or change the appearance of your cabinets. We understand that purchasing cabinet products can be a big decision, and we want to be there to support you with any need you may have. We are available to answer any questions, whether it’s regarding our products, prices, or shipping policies and are committed to providing you with the highest level of assistance and support. We welcome any feedback or comments you may have. If you have any questions or concerns, we encourage you to reach out to us via phone or email. We look forward to hearing from you and helping you find the perfect cabinet doors and drawers for your home.
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4,9
Excellent
211 avis
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So easy!
So easy. Had a broken kitchen drawer (previous owner's kids used it as a step stool) that needed replacing. I found Custom Built Door online via their user-friendly website. I simply entered the dimensions of the drawer box and voila! The nicely manufactured replacement (with beautiful dovetail joints) arrived and fit perfectly. We no longer have that one funky-looking and hard-to-open drawer. So happy. Would definitely utilize again!
9 avril 2024
Réponse de Custom Built Door
Hello Dave! It's good to hear you found our website and ordering process easy to use. We want to continue to make improvements over time to make it even more user-friendly.
We appreciate your order, it generated some work for us to do. We'll be happy to work with you again! Have a great day!
Attention to Detail
My order was a bit unusual in that I wanted a simple flat panel in my cabinet door. I was surprised to get an email from Custom Built seeking to confirm my specifications. That kind of concern and attention to detail is appreciated. Otherwise, I received a good door at a reasonable price in the time promised.
10 avril 2024
Réponse de Custom Built Door
Hi Gary,
Thank you very much for taking the time to leave a review of your experience with us. We appreciate the honest assessment of our business. It's good to hear that you felt you received a fair deal from us in the pricing shipment time.
All the best to you!
The cabinet doors are beautiful
The cabinet doors are beautiful. Well made with quality products. The only reason I didn’t give 5 stars is because they did not deliver my rush order on time. I had to follow up to get it moving along. They sincerely apologized, refunded the extra money I paid to rush it and got it out that day. Everyone makes a mistake now and then and they really tried to make up for it.
4 avril 2024
Réponse de Custom Built Door
Hello Ellen. You are very gracious, patient, and understanding. We appreciate customers like you that accept a resolution for our mistakes. We wish the delay would have never happened but it has been difficult to keep up at times with all of the orders. We will keep doing our best and try to improve the best we know how. We're glad to hear you were well pleased with your order when it arrived!
Unusually good customer service
I was really blown away by the customer service at this place. I’m a general contractor and have become accustomed to bad customer service and non existent communication with so many suppliers these days, I felt like I was transported back in time to a place where you call and get to talk to a real person right away who actually knows what’s going on and seems to genuinely care about your order. Any little detail or question that would come up while they were processing and building my order, I would get a phone call and email right away asking for my input.
4 avril 2024
Réponse de Custom Built Door
Wow, your review truly made our day! It sounds like you've dealt with your fair share of frustration in the past, so we're incredibly happy to hear getting a real person and clear communication was like a breath of fresh air for you.
Getting your input throughout the process ensures your order is exactly how you need it, and that's something we take seriously. We're glad it made a difference for you!
Thanks again for sharing your experience. It means a lot to know we could make a positive impact for someone like you in the industry.
If I could give this company 10 stars
If I could give this company 10 stars, I would! From the start of my project, their customer service was phenomenal and their commitment to excellence continued in the stunning workmanship of the cabinets and careful packaging of same. I could not be happier with my cabinet doors!
8 mars 2024
Avis spontané
Réponse de Custom Built Door
Hello Angel,
We're delighted to hear that you're pleased with how everything went with your project. We were happy to help you and would be glad to work with you again. You were an excellent customer! Thanks for the review.
Have a wonderful day!
Réponse de Custom Built Door
Hello Robert,
Thank you for sharing your thoughts about how your experience was with us. We appreciate the feedback and, as always, appreciate the opportunity to join in with our customers projects.
Have a good day and weekend!
Réponse de Custom Built Door
Hi Greg,
We appreciate you leaving the review and rewarding us with 5 stars! It's good to hear from our customers.
If you choose to buy in the future, we'll do what we can to make it a good experience for you again.
The doors came out nice
The doors came out nice, but took a couple weeks longer than promised. Also, on the website, it says doors under 72 inches tall will have 2 panels and 3 hinges. My doors were 71.75 inches tall, but came with 3 panels and 4 hinges. Luckily, I was able to smooth over the difference with my client. Otherwise, I would have had to return them.
5 mars 2024
Réponse de Custom Built Door
Thank you for leaving the review of your experience with us. We're sorry that your 71.75" doors were triple panel even though you didn't expect them to be. We appreciate your client's patience but ask that you don't hesitate to inform us immediately if something like this happens again.
We're also sorry about the shipment being delayed beyond the estimate but are grateful for your patience while we make the needed upgrades in our shop to increase production speed.
Have a great day!
Réponse de Custom Built Door
Hello Don,
Thanks for your thoughts on the doors. We appreciated the opportunity to do business with you and welcome you back if you need anything else.
Have a good week!
Best customer service ever!
This is what customer service used to be like. I ordered some custom hickory cabinet doors and wanted to make some drawers to match but couldn't find the proper router bit to match the edge of the door. I contacted their customer service who was more than happy to tell me which router bit to use for so I could match their doors which I was then able to do. I then ordered more doors since the first set were crafted so beautifully and found one had a crack. I again contacted customer service with a picture of the cracked door and they immediately began working to replace the door and sent it out to me within a week. This is one of the best companies I have ever dealt with and their work is beautiful! Thank you Custom Built Door!!!
29 février 2024
Réponse de Custom Built Door
Hi James. It's good to hear of your experience with us. We're absolutely delighted when our customers have a good experience. You've been a great customer and very easy to work with.
We are very sorry about the crack that appeared in your door and were glad to send a replacement, which, of course, was our duty to do.
We are happy to help in any way we can, so if you ever need us again with issues that arise from the products in your order, please let us know.
SO IMPRESSED!!!
So impressed by the craftmanship of these doors. They are beautiful and perfect!! Thank you
21 février 2024
Réponse de Custom Built Door
Thank you Samantha! We're glad you're impressed, and , just so you know, a happy customer is what impresses us!
Have a wonderful day.
The cabinet doors I ordered arrived…
The cabinet doors I ordered arrived within time promised. They are of very nice quality. Measurements of the doors are as ordered. I plan to order more in the near future.Thank youCustom Built Door
29 février 2024
Réponse de Custom Built Door
Thank you for your review of your experience with us. It's good to hear the cabinet doors were on time and exactly as ordered. We look forward to helping you in your next project. Have a great day!
Excellent Quality and Workmanship
The ordering process was easy, the door arrived in perfect condition. The quality of the door was superior. I am very satisfied with the door and will definitely ordering more
27 février 2024
Réponse de Custom Built Door
Hi Robert. It's good to hear that you were satisfied with your door and the other aspects of doing business with us. We value customers like you and will be happy to give any help you need when you are ready to order again. Have a great day!
perfect doors
the doors were perfect customer service was excellent morris yoder was very helpful
27 février 2024
Réponse de Custom Built Door
Thank you, Paul. You were a great customer to work with. It's nice to be able to work with people like you. We appreciate the review of your experience with us. Next time we'll try to do even better!
Have a great day!
Réponse de Custom Built Door
Hi Tracy,
Thank you very much for taking the time to leave a review and share your thoughts about our products and service. We appreciate it and were glad to be able to work with you.
Have a wonderful week!
They will provide a quality product at…
They will provide a quality product at a fair price.
22 février 2024
Réponse de Custom Built Door
Hi Daniel,
It's good to hear your perspective of the experience you had with us. We would be happy to do business with you again.
Thanks for trusting us with your project.
Great folk's to work with and beautiful products
Great folk's to work with. Had a problem with my information and they go it corrected right away. Drawer and door fronts are beautiful. Thank you.
21 février 2024
Réponse de Custom Built Door
Thank you, Ralph, for giving us the chance to work with you! We're glad to hear that you had a good experience with your door and drawer front order.
Thank you for letting us serve you! Have a great day.
Well built cabinet doors built exactly…
Well built cabinet doors built exactly to my specifications. Built and delivered within promised time frame.
21 février 2024
Réponse de Custom Built Door
It's good to hear that everything worked out well for you with your cabinet door order. We appreciate the chance to have your business.
Have a wonderful day!
Ordering was easy
Ordering was easy, shipping was quick and the doors and drawer faces and awesome. Great workmanship on everything.
21 février 2024
Réponse de Custom Built Door
Hello, Jamie,
Thank you for for your review of your experience with us. We are glad to hear that you were satisfied with the workmanship. We wouldn't want to have it any other way.
Have a good day!
Easy on line ordering.
20 janvier 2024
Réponse de Custom Built Door
Thank you, Dan, for leaving a review of your experience with our website. We're glad to hear you found the online ordering to be an easy experience. We welcome you back any time!
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