We had an extremely positive experience with Elite Airport Transfer UK on both the journey to and from the airport. We were contacted on the day before each journey to verify the details, which we f... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Early (by 30 mins!), kept me up to date with live location and dealt with the problems of parking well because of Wembley game. Very kind, well spoken and professional. A real authentic person rather... Voir plus
L'entreprise a répondu
The service provided was excellent from booking to drop off. Whilst I haven't received any particular passenger feedback from the journey itself, I take that as a 5 star service as I know something w... Voir plus
L'entreprise a répondu
Driver ID # 45 was very friendly and professional! His communication was excellent on the day of pickup and everything went very smoothly. We had a great experience with Elite Airport Service and woul... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Upgrade your travels with EAT | Elite Airport Transfer. We bring peace of mind to the most stressful part of travel from all major Airports and Sea Ports across UK. Chauffeurs and airport concierges ensure guest safety, efficiency, and comfort across more than 7 airports, 30 cities in London. Book your EAT | Elite Airport Transfer service at all-inclusive rates on our website.
Coordonnées de contact
Suite 107, Crystal House, LU1 1HS, Luton-Bedfordshire, Royaume-Uni
- 01582323434
- bookings@eliteairporttransfer.co.uk
- eliteairporttransfer.co.uk
4,9
Excellent
131 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great communication
Great communication, on time and friendly, most excellent.
8 juin 2026
Avis spontané
Excellent service
Thank you very much Elite airport transfer for your excellent service to Luton Airport. We appreciated your reliable, efficient, friendly service and will definitely use you again the future.
26 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you for your wonderful feedback.
We are delighted to hear that you were pleased with our service for your transfer from Hitchin to Luton Airport. Providing a reliable, efficient, and friendly experience for our customers is always our goal, so it is rewarding to know that we met your expectations.
Your kind words are greatly appreciated, and we are pleased that you would consider travelling with us again in the future.
Thank you for choosing Elite Airport Transfer UK. We look forward to welcoming you back on your next journey.
Chris
We had an extremely positive experience…
We had an extremely positive experience with Elite Airport Transfer UK on both the journey to and from the airport.
We were contacted on the day before each journey to verify the details, which we found very reassuring. The timing of the 2 drivers was impeccable and on the return trip our driver rang to check in with us after our flight had landed and was able to pick us up before our original pick up time. Each driver was friendly, polite and helpful.
We would definitely use this company again and highly recommend it to others.
24 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you very much for taking the time to share your experience.
We are delighted to hear that both your outbound and return transfers between Leighton Buzzard and Luton Airport went so smoothly. We understand how important reliability and communication are when travelling, so we're pleased that our pre-journey confirmations helped provide reassurance and that both drivers delivered a punctual, professional service.
It's especially rewarding to hear that our return driver was able to stay in touch after your flight landed and accommodate an earlier pickup, helping to make your journey home as convenient as possible.
Your kind comments about our drivers' friendliness, politeness, and helpfulness are greatly appreciated, and we will be sure to pass your feedback on to them.
Thank you for choosing Elite Airport Transfer UK. We truly appreciate your recommendation and look forward to serving you again on your future journeys.
Chris
Happy customer
It was easy to organise.
You were quick to respond to queries.
Our driver was prompt, friendly and helpful.
23 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you for taking the time to share your feedback.
We are delighted to hear that you found the booking process easy and that our team was able to respond quickly to your queries. It is also wonderful to know that your driver was prompt, friendly, and helpful throughout your journey.
Providing reliable service and excellent customer care is very important to us, so your kind comments are greatly appreciated.
Thank you for choosing our service. We look forward to welcoming you again in the future.
Chris
Early (by 30 mins!)
Early (by 30 mins!), kept me up to date with live location and dealt with the problems of parking well because of Wembley game. Very kind, well spoken and professional. A real authentic person rather than someone who isn’t like able. I am travelling to north of UK a lot, always use large airport transport companies and this was my first time using you guys. 10/10 service, couldn’t have been better. Maybe the best driver I ever received. Thanks
25 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you very much for your wonderful feedback.
We are delighted to hear that you were pleased with the service and that your driver's punctuality, communication, professionalism, and friendly approach made such a positive impression. We understand that travelling during major events, such as the Wembley game, can present additional challenges, so it is especially rewarding to know that everything was handled smoothly and efficiently.
It is a great compliment to hear that this was one of the best airport transfer experiences you have had, particularly given your frequent travel and experience with larger transport companies. Your kind words will be shared with the driver, who will be thrilled to receive such recognition.
Thank you for choosing us for your journey from London to Luton. We truly appreciate your support and look forward to assisting you with your future travels.
Chris
Driver ID # 45 was very friendly and…
Driver ID # 45 was very friendly and professional! His communication was excellent on the day of pickup and everything went very smoothly. We had a great experience with Elite Airport Service and would highly recommend.
29 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you for your wonderful feedback!
We're delighted to hear that Driver #45 provided a friendly and professional service and that his communication on the day of your Heathrow to Warminster journey helped everything run smoothly. It's great to know you had such a positive experience with Elite Airport Service.
We truly appreciate your recommendation and look forward to serving you again on your future travels.
Chris
Timely pick up from airport, and return also
Very pleasant driver, timely pick up at airport and also on return trip to airport (Luton)
Would have no problem recommending the company
20 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you for your kind review!
We're pleased to hear that your return airport transfer from Aylesbury to Luton went smoothly. It's wonderful to know that your driver was pleasant and that our punctual service met your expectations on both occasions.
We truly appreciate your recommendation and look forward to welcoming you back for your future travel needs.
Chris
Jeff the driver is such a nice person…
Jeff the driver is such a nice person and really helpful
There was a little confusion trying to locate him at Heathrow terminal because we thought he was meant to be in arrivals with the other drivers which caused some confusion..mainly because the noise levels drown out my phone trying to speak to him as I lost my temper with my phone briefly but Jeff was on it and very professional..
Would highly recommend this company as they're very reliable..Will use again now doubt
17 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you for taking the time to share your experience!
We're delighted to hear that Jeff made such a positive impression with his helpfulness and professionalism. We understand that Heathrow can be a busy and noisy environment, and we're glad Jeff was able to assist you promptly and ensure everything went smoothly despite the initial difficulty locating each other.
Your kind words about our reliability mean a great deal to us, and we're especially grateful for your recommendation. We look forward to serving you again in the future.
Chris
I had a great experience with Elite…
I had a great experience with Elite Airport Transfer driver ID number 45. He was a good driver and very friendly and patient with my toddler.
18 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you for your lovely feedback. We are so pleased to hear that you had a great experience with Elite Airport Transfer.
It is wonderful to know that Driver 45 provided a friendly, patient, and professional service, especially while travelling with your toddler. We understand how important a comfortable and stress-free journey is for families, and your kind words mean a great deal to us.
We truly appreciate your support and look forward to welcoming you again in the future.
Chris
Superman to the rescue!
When another taxi company absolutely failed us, Elite Airport Transfer UK came to the rescue like superman himself!
Wonderful service, no funny business, quick response, tidy booking process, straight to the point, lovely driver and extremely helpful.
3 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you so much for your fantastic review! We are delighted that we could step in and help when you needed us most.
Your kind words about our service, booking process, and driver are truly appreciated. We always aim to provide a smooth, reliable, and professional experience from start to finish, so it is wonderful to know we delivered exactly that for you.
Thank you again for choosing Elite Airport Transfer UK. We look forward to assisting you again in the future!
Chris
Excellent service
The service provided was excellent from booking to drop off. Whilst I haven't received any particular passenger feedback from the journey itself, I take that as a 5 star service as I know something would of been mentioned had the service/driver or car not of been to an expected standard. I would highly recommend your service to others. Thank you very much Elite Airport Transfer.
8 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you very much for your wonderful feedback. We are delighted to hear that you were pleased with the service from booking through to drop-off.
We truly appreciate your confidence in our team, and it is great to know that the journey met your expectations in every aspect. Your recommendation means a great deal to us and motivates us to continue delivering the highest standards of service.
Thank you again for choosing Elite Airport Transfer. We look forward to welcoming you again in the future.
Chris
Réponse de Elite Airport Transfer UK
Thank you for choosing Elite Airport Transfer.
We truly appreciate your kind feedback. We're delighted to hear that you found our service punctual and reliable, and that our driver and vehicle met your expectations. Your support means a lot to the entire Elite Airport Transfer team, and we look forward to serving you again in the future.
Chris
Réponse de Elite Airport Transfer UK
Thank you for your kind words and for choosing Elite Airport Transfer.
We’re pleased to hear that you were happy with our communication and service. Providing a smooth and professional experience is always our priority. We truly appreciate your support and look forward to welcoming you again soon.
Chris
Very good
Very good, polite, quick and a very comfortable journey. Would use again.
6 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you for your kind feedback about Elite Airport Transfer. We’re delighted to hear that your journey from Gatwick Airport to Bedford was comfortable and that you found our service polite, quick, and professional. Your support means a lot to us, and we look forward to providing you with another smooth journey in the future.
Chris
Very friendly professional service
Very friendly professional service
On time as promised
Only used once but will use again and recommend to others
2 mai 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you so much for your kind words! We’re really glad to hear you found our service friendly, professional, and punctual—that’s exactly what we aim for every time.
We truly appreciate you choosing Elite Airport Transfer, and it means a lot that you’d use us again and recommend us to others. We look forward to serving you again on your next journey!
Chris
Travelling Solo on Business
Was travelling solo on business with lots of luggage: the service was excellent. Would highly recommend and would definitely book again.
Cars were pristine, great contact from drivers. Raza & George were my drivers and they were super professional.
23 avril 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you for your kind review.
We’re delighted to hear that your journey with Elite Airport Transfer, from pickup in Reading to drop-off at Stansted Airport, met your expectations—especially while travelling solo on business with extra luggage. It’s great to know that you found the service excellent, the vehicles pristine, and the overall experience smooth from start to finish.
We truly appreciate your recognition of our drivers, Raza and George. We’ll be sure to pass along your compliments to them—they will be pleased to know their professionalism, communication, and punctuality at both pickup and drop-off made a positive impact on your journey.
Thank you for your recommendation. We look forward to welcoming you back to Elite Airport Transfer on your next trip.
Chris
Excellent company and fantastic…
Excellent company and fantastic service. Always keeps in contact with you. They track your flight and alway are there on time or before scheduled time.drivers are very polite and so helpful.
24 avril 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you very much for your kind words and for choosing Elite Airport Transfer for your journey from Luton Airport to Stevenage.
We are delighted to hear that you were pleased with the service, communication and punctuality. We always aim to track flights closely and ensure our drivers are ready when our customers arrive, so it is great to know this made a difference to your experience.
Your feedback about our drivers being polite and helpful is truly appreciated and will be shared with the team.
We look forward to welcoming you again with Elite Airport Transfer on your next journey.
Chris
Réponse de Elite Airport Transfer UK
Thank you for your kind words! We’re glad you found everything helpful and accessible. The team at Elite Airport Transfer truly appreciates your feedback and looks forward to assisting you again soon.
Chris
Perfect all went well
22 avril 2026
Avis spontané
Réponse de Elite Airport Transfer UK
Thank you for your feedback! We’re delighted to hear everything went perfectly. The team at Elite Airport Transfer truly appreciates your support and looks forward to serving you again soon.
Chris
This was an absolute nightmare
This was an absolute nightmare. The driver refused to give me the make and model of the van he was driving or the license plate. He just said "white van". He proceeded to make my family walk through a busy garage to get to said white van. Then he missed what seemed like every turn, did several u turns and when we realized my husband and daughter wouldn't make their theater plans we asked for them to be let out. I had to ask three times and when he finally let them out he LEFT ME ALONE IN THE VAN. Parked halfway in the road in central London. He wandered off toward a school, presumably to relieve himself at the nearest tree. After I tried to reach the company they ignored every attempt and still charged me £200. The interior of the van was also filthy and smelled. Don't walK, RUN from this company. There are much better and less expensive options in London for rides that won't take twice as long as they should with someone who is a terrible driver and literally leaves you sitting by yourself in a dodgy part of London.
You can tell the true measure of a company by their responses. I have documentation of everything and they accused me of lying. I also have witnesses and we didn't even have a car seat. Their response speaks volumes.
13 avril 2026
Avis spontané
Réponse de Elite Airport Transfer UK
We’re sorry to read your review and take all feedback seriously. However, we must respectfully clarify that several claims made here do not reflect the full and accurate sequence of events.
Following your notification regarding the delay of flight UA929, our team actively monitored the flight and ensured the driver was scheduled accordingly. As per your booking, a *standard pickup (not meet & greet)* was selected. In such cases, it is standard procedure for the driver to contact the passenger and agree on a suitable meeting point within the designated pickup area. Our records confirm this process was followed, and guidance was provided.
We understand you mentioned difficulty walking; however, airport regulations and parking restrictions require drivers to remain within designated areas. The driver complied fully with these rules while assisting with directions to the vehicle.
We take allegations regarding driver conduct and vehicle condition extremely seriously. After a thorough internal review, including speaking directly with the driver and reviewing trip details, we found no evidence to support claims of abandonment or unprofessional behaviour. The journey was completed safely.
We would also like to highlight that "Following the journey, we documented damage to the vehicle’s ISOFIX anchor fittings. We have photographic evidence on file and are happy to provide this for independent review if required.”
It is also important to note that our support team did not ignore contact attempts; all communications were handled in line with our standard procedures.
We genuinely regret that your experience did not meet expectations. However, we must stand by our service and the factual record of events. We remain open to reviewing any verifiable evidence and are happy to continue this discussion directly via our support team.
Kind regards,
Elite Airport Transfer
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.