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À propos de l'entreprise

  1. Magasin d'électroménager

Écrit par l'entreprise

Brand new appliances and Electronics. Free local delivery Low cost installation Expert Advice Over 1000 spare parts


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We would like to thank the lads from…

We would like to thank the lads from empire spares bought a washing machine & fridge freezer from them.
Delivered today 07/10/25 they fitted both appliances and removed our old appliances and the rubbish and had a bit of banter great guys would recommend them very highly.
Thanks guys & take care.
Carl. Kaiser

7 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Shopping locally

Needed a washing machine and had some uncertainties regarding the waste water outlet, showed them a pic and my mind was put at ease immediately, washer purchased, delivered and fitted same day, delivery/fitter was great showed me how to work it as well.
Great service all round.
Thank you

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent, as before.

Another excellent service from this local independent store. Due to an accident with our previous oven, we needed a replacement asap- two weeks before Christmas! Empire Stores did it again: obtained the oven I chose, advised what was required to fit an electric as against our gas oven and arranged fitting to suit our tight schedule. Initially, the oven wouldn’t fit the space due to the positioning of the gas tap, but thanks also to both our super electrician and gasman ( who came at the weekend, first day of his Christmas holiday) and Andy from Empire, who came for the second time on 23rd December, we had a Christmas meal. Oven itself has pros and cons, I’d not have chosen electric had there been a viable choice but the service from Empire could not be faulted. Lovely pleasant and efficient people who were so helpful. I would wholeheartedly recommend, especially if your order is not 100% % straightforward; Empire will go that extra mile that the big companies will not.

23 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service from James

Spoke to James as we needed a new washing machine and his service was great. Great to speak to on the phone, quick and efficient service and washing machine sorted and delivered promptly.

Would recommend!

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Supporting local business...

Supporting local business...
Excellent service..Went in for a Indesit tumble dryer..None in stock..Ordered Monday delivered Friday.
Excellent customer service. Competitive prices..High recommend.
Pauline and David Eyers

11 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Supporting local businesses

Lovely local business, always really helpful and will help you with solutions when needed. They have ordered in spare parts I have needed a few times now and also offer advice and talk you through best practice. Laura was especially helpful and showed me how to find model numbers and even came to my home to help me install an element in cooker for no additional cost. Above and Beyond service.

6 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

electric double oven

I purchased a electric double oven from this company and pleasantly surprised by the excellent quality of service that was provided.
Within 3 hours of making the purchase the oven had been delivered and fitted; the old oven and all the packaging was taken away.

16 janvier 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service…

We ordered a Bosch fridge/freezer last week and arranged for delivery for today. Had a phone call from company to say appliance would be delivered that afternoon. Very impressed with service. Arrived on time,unpacked and installed with no issues, by polite and efficient staff. Many thanks Empire Spares.

2 novembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Worthless appliances

My mother and myself have bought appliances from this company in the past, stay well away. Bought low level fridge freezer, has never worked properly. Will never buy from this company again and my mother bought cooker from them, it is a safety hazard. Paid good money and appliance is dangerous, has had to buy another from a reputable business.

22 juin 2022
Avis spontané
Logo de Empire Spares

Réponse de Empire Spares

Hi Christina. I think this may be a review for the wrong company. We are Empire Spares Stalybridge Greater Manchester. If this is for us please see my message below. If not we kindly request your review be amended

Good Afternoon Christina. I am very sorry to hear your experience of Empire wasn't what you expected. Please could you contact the store on 0161 338 6161 to discuss this. There has recently been a change of ownership and would like to rectify any issue that previously happened.
Empire Stalybridge

Noté 1 sur 5 étoiles

We spent nearly 2000 pounds on…

We spent nearly 2000 pounds on appliances for a new kitchen and firstly the cooker didn't work and we had to wait 4 weeks for them to send out an engineer to confirm it was broken and then had to wait another 3 weeks for the replacement to arrive. The technician came and confirmed it was broke. They did send a new cooker through the manufacturer and then we also have had problems with the fan buzzing on the fridge freezer every now and again. Plus the extractor fan has parts missing so we were unable to use it. The owner was also quite rude to my wife on the phone when she called to complain to them. Wish we never bought anything from them and we wouldn't recommend going if you want a sub standard service.

12 décembre 2020
Avis spontané

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