Ordered tyre online went in next day all sorted very helpful staff too

Booked car for 11am, garage was busy, so appointment seems to have slipped as car was still being worked on at after 2pm. no real updates from garage only knew car was done as i had stood across the street for over 1 hr watching the Aircon being done. Appointments system might not really work for a garage that is so busy on a Saturday

Terrible service. They will waste your time, and after reading other reviews, you’ll realise you have no one to blame but yourself for giving them a chance.

I should’ve never given this place the time of day, but I thought it would be straightforward—just two front tyres that needed to be changed. How long can it be? Turns out, all day.

The slot you book online is apparently the drop-off time. I went to the Blackhall centre, waited for an hour before being told that the tyre fitter had walked out. I was sent to the St John’s Road branch and they called ahead to let them know what had happened. When I was seen after an hour, they said they couldn’t remove the locking wheel nut. I went home to try and find it and told them I’d be back within the hour. I couldn’t find it and when I returned, I was told they couldn’t put me back to the front of the queue and that it would now be at least another two hours before they could even look at my car again—so I had to sit and wait all over again.

Staff were complaining that a technician from another branch had walked out, meaning they were taking on extra jobs. I pointed out that I was one of those customers and had already been there since 9:30am.

In the end, they still couldn’t remove the locking wheel nut, using a tool they were going to charge £30 per wheel for. I was told it would require welding off at a later date. Middle of next week at the earliest. However, a mobile mechanic removed it within minutes using a standard tool. I ended up having to book a mobile mechanic (through the RAC) to attend the tyre fitting shop itself to complete the work—which says it all.

I spent around 8 hours dealing with this situation and was left stranded with my child. Family medical issues mean that we rely heavily on our car, so this level of service is simply not acceptable.

I am now £240 out of pocket, plus additional costs for food after being stuck out all day.

Absolute legends McDowell Tyre and Autocentre arrived at Farmers Autocare where we were still waiting in the car park after 5:30pm, and took the locking nuts off in 2 mins flat, using the exact same readily available tool!!! ⭐️⭐️⭐️⭐️⭐️

Farmer Autocare are completely unreliable and not worth the stress. Unfortunately, I cannot give zero stars.

Very helpful

Used Farmers for last few years was able to book mot online but due to staffing issues was told they couldn't fit it in and the date should of been blocked out.

Easy to book, great communication and customer service, very fast and efficient service. Would highly recommend. Thank you.

First Class service! I've been to Farmer 3 times in the last 4 weeks to replace tyres and I was in and out each time in under 5 minutes! Job done! Amazing service!
Thank you so much to the guys and Leanne at Farmer Piershill.

Great service picked tyres online n paid drove there guy on reception was very nice n friendly car was done with 2 new tyres all in all took bout half hour I sat in waiting room had a free cappuccino n was lovely definitely be bk.
Great service highly recommend

Waited well over 2hours to have 1 tyre replaced

Excellent service, booking was simple, very impressive customer experience, time allocated was prompt and service was professional, helpful and very much appreciated. Price was excellent. Would definitely recommend.

Staff are extremely friendly.The tire changing and balancing was extremely quick, I went into blairgowrie town got a coffee within 30 mins i had a call to say my car was ready to go fantastic!!

Booked new tyres online and requested the car was done asap after opening, which was done in a very busy branch. Great service from Martha.

Having struck a pot hole I went to farmer autocare Bathgate as the tyre wasn’t holding air
They were extremely helpful and pointed out that my other tyres were in need of replacement
They ordered the tyres and kept my car over night I retuned Saturday morning to pick the car up and returned home where upon washing the car I noticed that the rear tyres were dated year 22
I called the garage were I spoke with Struan who was most helpful and re ordered new tyres for my car which were fitted next day by Stevie.
First class service by both of them
I would certainly return and use there services again
Many thanks for your assistance

Excellent, efficient service.
Staff brilliant

Fast and efficient and great customer service the center manager is a top guy

Easy to book.good information given

very happy with service.

Front service advisor was very pleasant and gave time roughly for my job to be done as I had a dental appointment booked for later and job was finished in plenty time.
The only thing the tyres on web page were a different size to one's on my car which I didn't really check. I ordered the smaller of the two sizes available as I knew they were not the larger ones. Advisor said because of larger size it my bill would be slightly dearer.
He also said its an automated service line on computer so error not picked up.

Fast and efficient service, friendly staff.. top marks