Customer care could be better. A little more reassurance regarding delivery date would be helpful when ordering for a third party. However, gift has arrived before Easter (which is a relief.. as... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered kitkat box on 1st April for birthday gift. Still hasn't arrived by 13th (today). Have contacted HamperMoments twice by email to check on order status, and as yet, have had no reply. I have h... Voir plus
Item not delivered no updates, no reply. I have messaged them several times no reply After 1 week is still shows as order awaiting fulfilment. I only ordered from these because the website did not say... Voir plus
I wanted to arrange a small choccyfest for a friend who needed cheering up, I found Hamper Moments on Etsy and thought it was perfect. I placed the order, I was told that it was all packed by the sam... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Thank you so much for visiting our shop. We really appreciate you taking the time to support small businesses. HamperMoments was created with the dream to spread love and remind people that they are loved ❤️ even in this difficult time. Our goal is to make lovely boxes for anyone and for any occasion to put a smile on people's face without breaking the bank. All gift boxes are lovingly wrapped in tissue paper and come with a free personalised message card. We also do large bulk/corporate orders, including your company logo. The boxes fit straight through the letterbox so they will be ready and waiting for the recipient! If you have any questions, please do not hesitate to get in touch. Happy Shopping!
Coordonnées de contact
Glasgow, Royaume-Uni
- 00447442447737
- info@hampermoments.co.uk
- hampermoments.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered the chocolate coins
I ordered the chocolate coins, then received an email stating I had cancelled the order which I definitely didn’t, tried to phone and sent and email stating I hadn’t cancelled no reply from either. No money was taken.
Big red flag
Big red flag, not good value. Save your money shop around for a better deal.
AVOID THIS COMPANY AT ALL COSTS - their trading standards are appalling……
Purchased 1,000 Santa coins for £114.95. Hamper Moments then rejected the payment without any notification or explanation. As a result, I immediately placed another order for the same Santa coins and the company had deliberately increased the price to £149.95 !!! Messaged the company for an explanation and no response as it’s quite clear what they have done. Reported to trading standards who have now taken on my case to investigate the working standards of this company - AVOID at all costs !!!!
Great taste
Great taste, nice mix of sweets even got a freebie of sweets which was kind of them to give, would consider ordering again.
Awful company
I wouldn't order from this company ever again , the communication is awful I emailed twice in regards to my order to no response, I specified I needed these sweets for an important order that was due on a specific date , they didnt arrive untill today 3 weeks later , I no longer even need these now as I had to order from somewhere else and have paid out double what I needed too , delivery time frame was i correct as waiting 3 weeks for an order is not acceptable with no correspondence or an apology that it was being delayed either, overall disgraceful customer service . Will be returning my product i no longer need as it will now go to waste !!
Great service
Great service, lovely packaging of the Easter gift I needed sending.
Would definitely recommend the service
They accept the order but not delivered…
They accept the order but not delivered it this is a totally fake website. They are not even respond on mail, chat, whatsapp or a call. Beware of this.
Delayed, or perhaps, lost order!
Ordered kitkat box on 1st April for birthday gift. Still hasn't arrived by 13th (today). Have contacted HamperMoments twice by email to check on order status, and as yet, have had no reply. I have had to settle payment, but feel frustrated at lack of communication.
package was exactly what i’d asked for
package was exactly what i’d asked for, arrived quickly and securely. prefect little pick me up present, will order again xx
Messaged and phoned numerous times no…
Messaged and phoned numerous times no reply or contact whatsoever
I haven't received my order
I haven't received my order.
Totally ignored by emails etc.
I'll be speaking with the bank!!
Dodgy...
Placed an order with this company via Etsy. Later, my order was cancelled by seller stating goods where out of stock. I did reply to her message why is she still advertising the said goods for sale on Etsy. I did not get a reply. She is also advertising on her website and Ebay. Very dodgy and considering the feed back here and on Etsy, I would definitely recommend you stay away.
Met expectations
Nicely packed perhaps a window in the top of box would be nice, informed of delivery and on time
Thank you.
Fast service arrived in few days not…
Fast service arrived in few days not opens yet as a gift for someone
I thought I was buying a hamper as…
I thought I was buying a hamper as shown on website not kit kats in a extremely tiny basic cardboard box!!! You need to stop putting lovely hampers next to prices of a tiny box of kit kat’s with a basic hand stamp on it!!
The most expensive kit kat’s I have ever bought. I could have bought kit kat’s and put quarter of sheet of tissue paper around them and put in a box and not paid an extortionate price for it.
The item was bought as a gift
The item was bought as a gift . The recipient was very pleased with the item it was delivered on time and was much appreciated.
The hamper was quite disappointing they…
The hamper was quite disappointing they look big in pictures but really small when it arrived.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








