Hi first time using jigsaw finance and can honestly say brilliant company. My adviser Dylan whome i met went above and beyond great lad very polite eplained everthing to detail. Would and will advise... Voir plus
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Lisez les avis des autres
I never thought the process of finance could be so quick and easy! Jigsaw Finance were amazing with me, I applied and everything was processed and ready to go within 48 hours. They made everything un... Voir plus
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Stephen was an absolute diamond sorting finance out for me . He didn't rush through anything. We even started chatting about other stuff . He was brilliant and had finance sorted within an hour.... Voir plus
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Kept everything simple to understand and straight forward everything is explained well. Adviser was very knowledgeable and answered all my questions and kept me upto date all the way through the proc... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Jigsaw Finance is a business built around personal service, supporting dealers and their customers. With many years of experience, a unique product range to suit all customers and an approach that combines smart technology with traditional personal service, the team reviews each customer individually to help identify a suitable and affordable finance package specific to their needs. Recently awarded Broker of the Year at the DealTrak F&I Conference, Jigsaw Finance has been trading for the last 18 years as a Motor Finance broker, operating right across the curve to enhance the customer and dealer experience by supporting their buying desire and individual circumstance. The Jigsaw Operational Team are ‘On Call’ ready to help dealers and customers, taking over the finance transaction with expert objective insight where required, releasing sales executives to concentrate on their next customer.
Coordonnées de contact
Genesis Centre, Innovation Way, ST6 4BF, Stoke-on-Trent, Royaume-Uni
- 01782450745
- enquiries@jigsawfinance.com
- jigsawfinance.com
4,8
Excellent
2 k avis
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A répondu à 20 % de ses avis négatifs
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Great Customer service an very helpful
28 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, Leanne, we really appreciate you taking the time to leave it.
Great to hear you found the service helpful, thanks again for choosing Jigsaw Finance.
trying to get in touch with the… complaints team
trying to get in touch with the complaints department been trying for over a week and still cant get in touch.
been without a car for 11 weeks dont seem to be getting any nearer to a resolution
30 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, Katey, we really appreciate you taking the time to leave it.
Great to hear everything went smoothly, thanks again for choosing Jigsaw Finance.
Réponse de Jigsaw Finance
Thanks for your review, we really appreciate you taking the time to leave it.
Great to hear you found everything easy to use with no pressure and a quick service, thanks again for choosing Jigsaw Finance.
Réponse de Jigsaw Finance
Great to hear you found the service friendly, professional and efficient, thanks again for choosing Jigsaw Finance.
Amazing
Fantastic company couldn't fault them . Would definitely recommend them.
Give them a try !!!!!
24 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, Angela, we really appreciate you taking the time to leave it.
Fantastic to hear you had such a positive experience and would recommend us, thanks again for choosing Jigsaw Finance.
Excellent company
Excellent company, lovely people that can’t do anymore to help you. And everything run smoothly and fast I would definitely recommend.
26 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, Keith, we really appreciate you taking the time to leave it.
Great to hear everything ran smoothly and you felt well looked after, and we appreciate the recommendation, thanks again for choosing Jigsaw Finance.
Excellent and efficient service from…
Excellent and efficient service from start to finish all sorted in 24hrs
25 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, we really appreciate you taking the time to leave it.
Great to hear everything was sorted quickly and the service hit the mark, thanks again for choosing Jigsaw Finance.
2 stars Great start
2 stars Great start, poor follow-through
I dealt with Sam at Jigsaw Finance to broker the deal on my Range Rover Sport. Before the purchase, Sam was brilliant always on the phone, walked me through the whole process, responsive and helpful. Exactly what you want from a broker.
After the sale? A completely different story.
I have not spoken to Sam on the phone once since the car was purchased. Not once. Before completion he was calling regularly since then, nothing. Calls go unanswered, messages have gone ignored, including a specific request for my early settlement figures which I’m still waiting on.
The vehicle came with a number of serious faults, and I needed Sam to mediate between myself and the supplying dealer. That mediation simply hasn’t happened. A good broker stands behind the deal they put together not just the commission.
I’ll be honest given Tim Boler at The Car Barns’ track record, and the fact that Sam has gone equally quiet, I’m left wondering whether the broker and the dealer are more aligned with each other than they are with the client. That’s not an accusation, but it’s a question I’m asking myself. When both parties go silent at exactly the same time after a problem sale, it doesn’t look good.
This review reflects where things stand right now. I will be escalating this with the FCA and any relevant finance authority if I do not receive my early settlement figures and proper mediation support. I’m hoping this prompts Sam to get in contact and do the right thing if so, I’ll update this review accordingly.
The pre-sale service was excellent. The after-sales has been anything but.
28 février 2026
Avis spontané
Very straight forward!
Everything was made easy by Andy Gibson very helpful and proactive and manged to turn this around within 3 days. I would highly recommend Andy to anyone. Thanks!
25 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, we really appreciate you taking the time to leave it.
Great to hear everything was made straightforward and turned around quickly, and we appreciate the recommendation, thanks again for choosing Jigsaw Finance.
Excellent service, very helpful and friendly
From start to finish I had a very pleasant experience. Dealing with Reece as my point of contact and then the finalisation of everything through my validation call everyone was excellent and very helpful. Highly recommend
23 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, Carl, we really appreciate you taking the time to leave it.
Great to hear you had a positive experience throughout and that you’d recommend us, thanks again for choosing Jigsaw Finance.
My experience dealing with Jigsaw Finance
My experience dealing with Jigsaw was one of utter delight as the staff I spoke to were very helpful and eager to see things through to the end.
I would recommend Jigsaw Finance to any of my friends.
My wife had the same experience as myself and feels the same was as myself
Thank you Jigsaw Finance
14 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, Joe.
We appreciate you taking the time to share your experience, and your recommendation means a lot.
Thank you for choosing Jigsaw Finance.
The process was very fast and l got…
The process was very fast and l got all the information l wanted ,thank you john for explaining everything and helping me with the car search
16 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, Sarah.
We appreciate you taking the time to share your feedback, and it’s great to see everything was clear and straightforward throughout.
Thank you for choosing Jigsaw Finance.
Hiya
Hiya
Firstly my dealings with Martin were exceptional from start yo finish so hats off to you sir!
I attended dealership, test drove a lovely car, signed everything and waited to pay out! However after several calls and sitting at the dealership from 11am to 18:15 awaiting payout from lender it wasn't to be that day?
Martin did everything possible to push the lender but to no avail! Today 20/03/26 it finally paid out and i collect my car 22/03/26!🥳
A big thank you and well done Jigsaw for everything!
Regards
Darren
19 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thanks for your review, Darren.
We appreciate you sticking with it while everything was finalised, and it’s great to see the outcome came together in the end.
Enjoy the new car, and thanks again for choosing Jigsaw Finance.
Réponse de Jigsaw Finance
Thank you for the review, Simran. It is great to hear you had such a positive experience with our team.
Réponse de Jigsaw Finance
Thank you for your review, Aduramigba. We appreciate you taking the time to share your feedback.
This was probably the best I have ever…
This was probably the best I have ever been treated by a finance company. The process was so smooth and professional. Thanks
16 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for your review, Phil. We appreciate your feedback and are glad the process felt smooth and professional throughout. Thank you for choosing Jigsaw Finance.
Scott has been an absolute hero helping…
Scott has been an absolute hero helping me ! He is a true value to Jigsaw finance
12 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for taking the time to leave a review, Ryan. Your feedback is appreciated and it is good to see the support you received recognised. Thank you for choosing Jigsaw Finance.
Thank you for all the help and support…
Thank you for all the help and support that your company has gave me
13 mars 2026
Avis spontané
Réponse de Jigsaw Finance
Thank you for taking the time to leave a review, Michelle. Your feedback is appreciated and we are glad you chose Jigsaw Finance.
Réponse de Jigsaw Finance
Thank you for taking the time to leave a review, Anthony. Your feedback is appreciated and we are grateful you chose Jigsaw Finance.
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