Where do I even start? Milana are my number 1 clothing brand for a reason! The quality of the items is absolutely unmatched, near enough my entire wardrobe is Milana! These clothes are really made to... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Milana clothes are the best quality, I have so many pieces and love how they fit. I especially love the popper front ribbed tops and the oversized T-shirts are the perfect length and look amazing wit... Voir plus
L'entreprise a répondu
Always my go to. I wear it, my husband wears it and so do all of our kids. Amazing quality, staple designs which look great and wash well, over and over again. Customer service is also excellent,... Voir plus
L'entreprise a répondu
Gutted, I have spent £341 on 6 items with Milana Studios. Only received 5 items, they are stating I have received it but I have confirmed via photos this is not the case. CCTV images they se... Voir plus
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4,3
Excellent
239 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I really love the quality of the…
I really love the quality of the clothing and products and also the delivery is really quick. Would definitely recommend ordering from here
17 juillet 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.
Thank you for your trust in us!
Quality 😍
Quality 😍
Top is such a lovely design, the quality of the top is unreal. Im so so in love with my purchase.
7 juillet 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to extend our heartfelt thanks for your wonderful review. Your feedback means the world to us, and we are grateful for your continued support. We are dedicated to delivering top-quality products and exceptional service, and we’re thrilled that we could meet your expectations.
Thank you for being part of the Milana Studios family!
Feel great to wear every time!
I’ve purchased a few different items now, most recently the lemon T-shirt and I just love them the minute I put them on!
18 juillet 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to thank you for your thoughtful and positive review. We’re so glad to hear you had a great experience with us. Your feedback motivates us to keep providing exceptional quality and service, and we’re excited to continue serving you in the future.
Thank you for your trust and support!
Amazing company
I have purchased a few T shirts over the last month. Quality amazing . Beautiful colours that pop . I would buy everything if I could xx
1 juillet 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to sincerely thank you for your kind and positive review. We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We’re committed to delivering the best quality and service, and your support helps us continue to improve and grow.
Thank you for choosing Milana Studios!
Best customer service
Best customer service! Deliverys are always super fast!
Had to exchange an item and was going on holiday and customer service were able to sort this for me as soon as i messaged to get it in time!
1000% recommend and the quality is unmatched
17 juillet 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.
Thank you for your trust in us!
Customer Service 10/10!✨😇
Received my mystery box and loved my items however i did really want the other items on show!
I kindly messaged the team TODAY to confirm if i would received any duplicates with another order! They explained within 30 mins, that they would make sure my order was new items and also SENT OUT on todays delivery! I mean can you get any better😭😭
Fast, efficient and easy to get in contact with through instagram🧡
The loveliest team to deal with and the best brand ever!
15 juillet 2025
Avis spontané
Réponse de Milanastudios
We at Milana Studios want to extend our heartfelt thanks for your wonderful review. Your kind words mean the world to us, and we’re truly grateful for your continued support.
Our team is committed to providing top-quality products and exceptional service, and we’re thrilled to know we met your expectations.
Thank you for being a valued part of the Milana Studios family!
Fantastic Service
A massive shout out to Ruby & Lisa for providing exceptional customer service. Frequent buyer of Milana products and unfortunately came across an issue with a tshirt which was resolved in an unconventional way! I must add that this was an extremely rare occurrence as the products are always fantastic quality. Just goes to show that team Milana stand by their promises of providing top quality products and customer service. Thanks ladies!
17 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to extend our heartfelt thanks for your wonderful review. Your feedback means the world to us, and we are grateful for your continued support. We are dedicated to delivering top-quality products and exceptional service, and we’re thrilled that we could meet your expectations.
Thank you for being part of the Milana Studios family!
Milana Studios
Beautiful T-shirts I’m on my 4th…
Beautiful T-shirts I’m on my 4th amazing quality and very fast delivery 🤩
Thank you !
3 juillet 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.
Thank you for your trust in us!
Great quality with every purchase
I have placed many orders over the years and can honestly say the quality is outstanding and the customer service is brilliant. Any questions or issues (if any) are always resolved so promptly.
23 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.
Thank you for your trust in us!
Milana Studios
Amazing products and great staff
The team at Milana studios were amazing! I ordered a crop and it was beautiful but too short for me. I managed to swap it with ease. Both t shirts were amazing quality and the iPhone case was also amazing! These items are amazing quality items and extremely stylish! Love them!
26 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to thank you for your thoughtful and positive review. We’re so glad to hear you had a great experience with us. Your feedback motivates us to keep providing exceptional quality and service, and we’re excited to continue serving you in the future.
Thank you for your trust and support!
Milana Studios
Thank you for your amazing customer…
Thank you for your amazing customer service!! I messaged privately about a top I really wanted and they managed to get it for me super quick! Always the best quality clothes, can’t wait to buy more!!!
27 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to sincerely thank you for taking the time to leave such a positive review. We truly appreciate all feedback and are committed to maintaining the highest standards of quality and service across our brand.
Thank you for being part of the Milana Studios family!
Terrible customer service
This company are just out for what they can get money wise. My label was wonky, I was going on holiday and wanted the outfit for the airport. I couldn’t get a replacement in time. I was offered a refund if I returned but I explained how it was for holiday, or they offered me 50% refund. Apparently that’s them going ‘above and beyond’ LOL! As I stated to them returning it and not wearing for holiday, that’s bad as a customer and inconvenience, getting half back just replaced the money that will be spent to get repaired and again an inconvenience. How exactly as the customer am I benefiting because of their poor manufacturing quality? The founder couldn’t care less either, read my message on Instagram and ignored which comes across false as she claims to be so thankful to customers. It’s not like the brand is cheap, I wish you could upload pictures to show how bad it was. Took the 50% refund. Never be buying again.
27 juin 2025
Avis spontané
Réponse de Milanastudios
Hi Sophie,
Thank you for your feedback. We're truly sorry the item didn’t meet your expectations, especially given it was for a special occasion. We understand how disappointing that can be.
We’d like to clarify that Milana Studios is a 99% eco-conscious brand. We never dispose of returned items—regardless of fault—instead, they’re responsibly recycled, repaired, or reused in line with our sustainability values.
Regarding the label error, while rare, such mistakes can occur due to human oversight during quality checks. That’s why we have clear procedures to ensure issues are addressed promptly and fairly.
We’ve also made every effort to support you quickly and thoroughly, consistently responding well within our 48-hour timeframe. Below is a summary of our communication:
• You contacted us via Instagram and email; we replied within minutes with resolution options.
• We continued the conversation, increased our offer to a partial refund on the faulty top, and escalated the matter to management when you remained dissatisfied.
• We also attempted to resolve things via phone, per your request.
• The item remained full returnable for a full refund at our cost which was also rejected.
Throughout, we aimed to be understanding and flexible. We believe the final options are fair and reasonable under the circumstances.
Thank you again for your feedback.
Milana Studios
UNREAL! Love it
The quality, the fit, the colors! It’s unreal and I can only recommend and will order again for sure🩷 and the order also cam very quick!
26 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to sincerely thank you for taking the time to leave such a positive review. We truly appreciate all feedback and are committed to maintaining the highest standards of quality and service across our brand.
Thank you for being part of the Milana Studios family!
Sneaky refund decisions
I’ve done a couple of orders with this brand, my second order consisted of three items. Because I’d ordered three items I got 15% off. One of the items (the joggers) were way too long so I returned them. I had to fund the tracked returns cost myself, I also saw on their returns policy they deduct £5 for shipping if your original order was over £150 and shipped for free but your return value takes you below that threshold. So I was expecting a full refund for the joggers minus £5 for the initial shipping fee. However they deducted another £5.50 from my refund, I emailed them to tell them they’d refunded the wrong amount and they responded quickly stating that since I’d only kept 2 items I was only entitled to 10% off not 15%. This is not stated on their returns policy and I’m not sure it’s actually legal, if you’ve gotten a promotional discount I don’t believe the brand can adjust your refund amount to match a different promotion discount percentage. I’ve never experienced this with another brand either. I emailed them back to ask for the outstanding amount to be refunded stating that they hadn’t declared this rule on their returns policy and they ignored me. I’ve followed up today since it’s been four working days. It seems like this company will do anything to get extra money out of you, they take away the free shipping if you return something and you also have to return at your own cost so taking off more money from my refund really frustrated me. At this point I can’t see myself ordering again because if items don’t work out you end up out of pocket.
EDIT: I have now received £5.50 from my bank since I opened a claim with them. I glad it got resolved through my bank but very unimpressed with the brand for just ignoring me and then refusing to refund the outstanding amount. Very certain I won’t be shopping again
19 juin 2025
Avis spontané
Réponse de Milanastudios
Hi there Hannah,
We’re truly sorry to hear about your experience and that our returns procedure did not meet your expectations.
As a brand, we aim to give back to our customers through various offers and promotions across different ranges at select times. We understand your disappointment regarding the discount policy for multiple core items and apologise for any frustration this may have caused.
We genuinely appreciate your feedback — it’s incredibly valuable as we continue working to improve our products and services.
Thank you again for taking the time to share your thoughts.
Customer service is great
Customer service is great, have ordered many items now and love the clothing and quality.
15 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to sincerely thank you for taking the time to leave such a positive review. We truly appreciate all feedback and are committed to maintaining the highest standards of quality and service across our brand.
Thank you for being part of the Milana Studios family!
Milana Studios
Amazing quality clothes and the fastest…
Amazing quality clothes and the fastest delivery ever ! Great customer service also !
21 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to thank you for your thoughtful and positive review. We’re so glad to hear you had a great experience with us. Your feedback motivates us to keep providing exceptional quality and service, and we’re excited to continue serving you in the future.
Thank you for your trust and support!
Milana Studios
Always so happy with my purchases
Always so happy with my purchases. Such good quality quick service and they really care about their customers. One of the best brands around
20 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to sincerely thank you for your kind and positive review. We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We’re committed to delivering the best quality and service, and your support helps us continue to improve and grow.
Thank you for choosing Milana Studios!
Order my first black ribbed soft set…
Order my first black ribbed soft set and it’s amazing, fit it great, and the quality it unreal. I’ve had so many compliments on it. Just made my second order of the coral shirts set and forgot to place my free gift it the basket. They actually called and sent me a text to ask what gift I’d like .. wow! Talk about service. ❤️👌🏼🙏
20 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to express our sincere gratitude for your kind review. Your feedback is incredibly valuable to us, and we are so pleased that you had a positive experience. We are committed to upholding the highest standards in both quality and service, and your support motivates us to continue striving for excellence.
Thank you for your trust in us!
Milana Studios
Amazing quality products and customer…
Amazing quality products and customer service
20 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to sincerely thank you for taking the time to leave such a positive review. We truly appreciate all feedback and are committed to maintaining the highest standards of quality and service across our brand.
Thank you for being part of the Milana Studios family!
Best Quality & Customer Service
I have been ordering from Milanastudios for over a year now all items I’ve received are of high quality they wash great and you can tell there made from the highest quality materials.
I love all there new designs they stay above the trend and there customer service is second to none they go above and beyond.
I highly recommend them it’s my favourite brand and I look forward to a Sunday at 4 now ☺️ 💕
16 juin 2025
Avis spontané
Réponse de Milanastudios
Milana Studios would like to sincerely thank you for your kind and positive review. We truly appreciate your feedback and are thrilled to know that you had a great experience with us. We’re committed to delivering the best quality and service, and your support helps us continue to improve and grow.
Thank you for choosing Milana Studios!
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