Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I wrote a negative review the other day but I’m now writing a positive one. Deb contacted me that same evening and everything was sorted the issues I had . I have my item now and it’s lovely. The... Voir plus

Noté 5 sur 5 étoiles

I contacted night store last night as some pjs which I purchased before company was taken over by debs. Were coming apart at the seems I was just informing them as I thought they may have issue w... Voir plus

Noté 1 sur 5 étoiles

AVOID THIS COMPANY. Unfortunately I've had the same issue that many people seem to have had with placing an order for the first time and never receiving it. Ordered 3 lounge sets on 26th Jan, expec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely the best quality you can get - The clothes last for ever wash after wash still perfect condition - my hubby and son between them must own 40 pairs of the boxer shorts 😂Lovley customer se... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

We are The Night Store, a size-inclusive nightwear brand with a vision to design pyjamas for everyBODY.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

635 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 69 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

excellent news that the team from…

excellent news that the team from British Boxers are now behind this brand. a fab UK based company with excellent customer service ethos.

25 avril 2026
Avis spontané
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Réponse de The Night Store

Thanks David, we love customer service. So kind of you to leave a review.

Noté 5 sur 5 étoiles

Amazing customer service!

Amazing customer service! Fabulous quality. The new owners are wonderful.Highly recommended 🤩 ⭐️⭐️⭐️⭐️⭐️

24 avril 2026
Avis spontané
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Réponse de The Night Store

Thanks that’s so kind of you! 🙏

Noté 5 sur 5 étoiles

Brilliant to see that Deb and her team…

Brilliant to see that Deb and her team have taken this brand under their wing! Everything they sell is brilliant quality and the team have been super-helpful when I’ve bought from them.

25 avril 2026
Avis spontané
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Réponse de The Night Store

Thank you so much for your kind review. It means so much to us that you’re happy. X

Noté 4 sur 5 étoiles

Great improved service.

Excellent prompt service. Great improvement on past experience. Will use again for sure.

17 avril 2026
Avis spontané
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Réponse de The Night Store

Thanks Lynda, so kind of you to leave a review. X

Noté 5 sur 5 étoiles

I hear the business has been taken over…

I hear the business has been taken over by new owners, the wonderful Deb Price and the team behind British Boxers nightwear, who supply all my nightwear and underwear. Can't wait to see what great things they do with this business.

25 avril 2026
Avis spontané
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Réponse de The Night Store

Thanks Barrie! Good to hear we’ve got you covered. Hahaaa!

Noté 5 sur 5 étoiles

I’ve just bought some things for my…

I’ve just bought some things for my wife and daughter and they are very pleased with them. I have bought from here before and the service was a bit slow, but this time round, great service, fast and efficient, five stars all round 😀

25 avril 2026
Avis spontané
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Réponse de The Night Store

Hi Gareth, we’re so pleased you love your things! Thanks for taking the time to review.

Noté 5 sur 5 étoiles

Brilliant experience

Brilliant experience from start to finish. Love my new pjs! The new owners are really proactive on great customer service. Highly recommend.

10 avril 2026
Avis spontané
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Réponse de The Night Store

So pleased you love them thanks for reviewing them:

Noté 5 sur 5 étoiles

Quick delivery, high quality

I ordered some pyjamas in April after the new owner Deb had taken over and recieved my order super quickly and have been very impressed at the customer service. The Aperol Spritz pyjamas are gorgeous, very high quality and super comfy! So much so, I have ordered more and decided to use them as my bridal party getting ready pjs for my wedding day!

16 avril 2026
Avis spontané
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Réponse de The Night Store

So pleased you’re happy. Have a wonderful wedding. X Deb

Noté 5 sur 5 étoiles

A well deserved positive review.I recently saw that the Night Store was…

I recently saw that the Night Store was under new management and as I had not received an order since January I thought I would contact them with the hope I could either get my money back or finally receive my order. From that moment on I received an email from Deb who had taken over apologising for the previous management’s neglect.. She immediately got things moving and had a new outfit dispatched without question. Suffice to say I was incredibly impressed by the service she gave and I would ask everyone that may have had a bad experience with this Store to support them going forward because Deb is turning things around and if you love the products they sell then you certainly won’t be disappointed with the service. I myself will now definitely be buying from them again. Thank you Deb. Your attention and communication was greatly appreciated. Regards, Sue.

6 avril 2026
Avis spontané
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Réponse de The Night Store

Sue it’s so kind of you to leave such a lovely review. Thanks for doing that we really appreciate it. X Deb

L’expérience Trustpilot

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