I wrote a negative review the other day but I’m now writing a positive one. Deb contacted me that same evening and everything was sorted the issues I had . I have my item now and it’s lovely. The... Voir plus
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Lisez les avis des autres
I contacted night store last night as some pjs which I purchased before company was taken over by debs. Were coming apart at the seems I was just informing them as I thought they may have issue w... Voir plus
AVOID THIS COMPANY. Unfortunately I've had the same issue that many people seem to have had with placing an order for the first time and never receiving it. Ordered 3 lounge sets on 26th Jan, expec... Voir plus
L'entreprise a répondu
Absolutely the best quality you can get - The clothes last for ever wash after wash still perfect condition - my hubby and son between them must own 40 pairs of the boxer shorts 😂Lovley customer se... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are The Night Store, a size-inclusive nightwear brand with a vision to design pyjamas for everyBODY.
Coordonnées de contact
Royaume-Uni
- hello@thenightstore.co.uk
- night-store.co.uk
A répondu à 69 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The new owners are very responsive
The new owners are very responsive , great customer service and lovely goods . Recommend

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The new owners of the Night Store are…
The new owners of the Night Store are excellent. Great care with orders ; fab customer service.

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excellent news that the team from…
excellent news that the team from British Boxers are now behind this brand. a fab UK based company with excellent customer service ethos.

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Amazing customer service!
Amazing customer service! Fabulous quality. The new owners are wonderful.Highly recommended 🤩 ⭐️⭐️⭐️⭐️⭐️

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Brilliant to see that Deb and her team…
Brilliant to see that Deb and her team have taken this brand under their wing! Everything they sell is brilliant quality and the team have been super-helpful when I’ve bought from them.

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Brilliant customer service from the new…
Brilliant customer service from the new owners, really improved the experience.

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Great improved service.
Excellent prompt service. Great improvement on past experience. Will use again for sure.

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The new owners are fantastic
The new owners are fantastic. They are passionate about what they do and it shows!

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I hear the business has been taken over…
I hear the business has been taken over by new owners, the wonderful Deb Price and the team behind British Boxers nightwear, who supply all my nightwear and underwear. Can't wait to see what great things they do with this business.

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Fabulous customer service &…
Fabulous customer service & communication . The night ware is equally has good , try for yr self you want be disappointed :)

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I’ve just bought some things for my…
I’ve just bought some things for my wife and daughter and they are very pleased with them. I have bought from here before and the service was a bit slow, but this time round, great service, fast and efficient, five stars all round 😀

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Great customer service from the new…
Great customer service from the new owners.

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Lovely quality garments and fabulous…
Lovely quality garments and fabulous service. Brilliant will be shopping again soon.

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Brilliant experience
Brilliant experience from start to finish. Love my new pjs! The new owners are really proactive on great customer service. Highly recommend.

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Quick delivery, high quality
I ordered some pyjamas in April after the new owner Deb had taken over and recieved my order super quickly and have been very impressed at the customer service. The Aperol Spritz pyjamas are gorgeous, very high quality and super comfy! So much so, I have ordered more and decided to use them as my bridal party getting ready pjs for my wedding day!

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A well deserved positive review.I recently saw that the Night Store was…
I recently saw that the Night Store was under new management and as I had not received an order since January I thought I would contact them with the hope I could either get my money back or finally receive my order. From that moment on I received an email from Deb who had taken over apologising for the previous management’s neglect.. She immediately got things moving and had a new outfit dispatched without question. Suffice to say I was incredibly impressed by the service she gave and I would ask everyone that may have had a bad experience with this Store to support them going forward because Deb is turning things around and if you love the products they sell then you certainly won’t be disappointed with the service. I myself will now definitely be buying from them again. Thank you Deb. Your attention and communication was greatly appreciated. Regards, Sue.

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