Great customer service as always. I love Rc Willey. They always have what I need. I have been shopping online and in store for all my furniture, electronics and appliances needs and wants for over 16... Voir plus
L'entreprise a répondu
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Great customer service as always. I love Rc Willey. They always have what I need. I have been shopping online and in store for all my furniture, electronics and appliances needs and wants for over 16... Voir plus
L'entreprise a répondu
I was looking for a tall table lamp approximately 28 to 30 inches tall. I had searched other businesses and didn't find what I was looking for. When I checked RC Willey I found a lamp that was 30 in... Voir plus
I loved the delivery tracking and accuracy of the delivery window. I called the store to order, but the computer system was down. The agent told me that he would give a note to a sales person to cal... Voir plus
L'entreprise a répondu
I pulled into the pick-up area and followed the instructions for the text message check in. Half an hour or later I went into the building to see what was taking so long and it turns out they never s... Voir plus
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RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Écrit par l'entreprise

Affordable furniture, appliances, and electronics since 1932
693 E University Pkwy, 84097, Orem, UT, Etats-Unis
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I’ve always loved shopping at RCWilley for different reasons. My recent purchase was for a new washing machine. The salesman was friendly and answered all my questions and I didn’t feel rushed or pressured. I was thrilled that not only was the price equivalent to every other local retailer that offered the same model, but I was able to purchase it with zero interest over a 12 month period, which is a blessing for my budget. The delivery guys were awesome, too! They had my new washer in place and went over the controls with me and ran a quick test to make sure it was working properly. I couldn’t ask for better service! Oh, and with my purchase of the Blue Rewards, I even got an extra two years added on to my warranty! Thanks again from a happy customer!

Réponse de RC Willey - Orem
The website was easy to use and applied a coupon I didn't even know existed. It was also easy to arrange delivery, which was great as well.

Réponse de RC Willey - Orem
The fridge did not come with the required hose. The website did not have any indication that i needed to add the hose as an additional item. When I called customer service, the woman lied to me. She said she was looking at the website. She said it was below the heading "do not forget". When I got on the site minutes later, I discovered the only thing under that heading was about 6 different warranty options. I was really irritated about being lied to.

Réponse de RC Willey - Orem
The website is hard to work with on a cellphone and could be a little more user-friendly

Réponse de RC Willey - Orem
I asked for the dishwasher to be delivered into my home. It was delivered and left in my driveway for anyone to take it. So, it was left up to my husband to bring it in and up the stairs by himself. I will be thinking long and hard if I'll have something delivered again.

Réponse de RC Willey - Orem

Réponse de RC Willey - Orem
Delivery was on time ! Very respectfull delivery Men !
Thank you!

Réponse de RC Willey - Orem
Mark was very personable and happily showed us all our options for the product we were looking for. He was very helpful.

Réponse de RC Willey - Orem

Réponse de RC Willey - Orem

Réponse de RC Willey - Orem
The sales person went above and beyond to ensure our online order went through.

Réponse de RC Willey - Orem
From the time I ordered my washing machine online until we picked it up was less than 2 hours. It was there waiting and was quickly loaded for us. It was much better than waiting 1 week for delivery.

Réponse de RC Willey - Orem
The delivery guy was rude had absolutely no manners. I believe his name was Brian Ochoa ? I can’t remember but I’m sure if they look up the time and date my order was delivered they’ll see it. I definitely don’t want his taller partner getting in trouble since he was the most polite.… I got my Mom a washer here for Christmas as a gift I had it delivered I wanted her to have the full experience (instead of her or my dad installing it or picking it up) my mom greeted this short grinch politely and he looked bothered he even had to do his job to bring the washer down and pick up the old one. My mom was very uncomfortable in her own home that’s unacceptable. He’s been working for rcwilly for years, obviously RCWilly doesn’t give a rats ass about the customer service because I’m sure I’m not the only person who has complained about his attitude. If you don’t like your job get a new one. I will say that his partner on the other hand was polite and very kind and did most of the work he installed and uninstalled the washer and his responses weren’t rude or annoyed.

Réponse de RC Willey - Orem
The process of finding the item I needed and purchasing it was very smooth.

Réponse de RC Willey - Orem
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