A sent the Sandringham hamper to my best friend as a retirement gift after she had completed 42 years in the NHS (mainly in the stressful world of midwifery). The hamper was absolutely beautiful and s... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Always a good service from Rgency Hampers. I've ordered three times and had to change instructions after placing the order for the third hamper. Customer service was great at communicating through ema... Voir plus
L'entreprise a répondu
I always use Regency Hampers is I want to buy one, they offer a goid range at a fair price, delivery is always on time and its simply to use website, great quality.
L'entreprise a répondu
Fantastic next day delivery at short notice - ordered late one day, delivered early the next. Recipient delighted with the contents, it was good to have options with non-alcoholic contents & a nice to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Browse our range of luxury food, gift & Christmas hampers. From pamper hampers to fresh fruit baskets - all beautifully packaged and delivered the next day.
Coordonnées de contact
Eagle Tower, GL50 1TA, Cheltenham, Royaume-Uni
- +44 01242 500920
- info@regencyhampers.com
- regencyhampers.com
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very Happy Customer.
Hi, I have ordered 2 hampers from you and they have both been received in perfect order. The recipients were amazed at the quality and how the hampers were presented. The food and drink are excellent and worth every penny. I will be ordering from you again and have told friends and family how happy I have been from my purchases. Many thanks FPD
17 août 2025
Avis spontané
Réponse de Regency Hampers
We sincerely appreciate your wonderful five-star review, Fiona!
We know that when you send a gift, it reflects both you and your relationship with the recipient. That's why we handle every detail with the highest level of attention - from the content to the presentation. We are delighted to learn that we have surpassed your expectations, and we genuinely value your recommendation.
Ordered a hamper as an anniversary gift.
Ordered a hamper as an anniversary present for my daughter. Very poor. Paid £38 the fruit wasnt worth £10.
Really disappointing.
Wont be ordering again.
Linda Brewer
28 août 2025
Avis spontané
Réponse de Regency Hampers
We are sorry to hear that you were dissatisfied with the fruit included in your hamper.
We strive to ensure transparency in our listings by providing an image of the hamper along with a comprehensive list of contents, detailing each item included.
We genuinely apologise if the contents were not clear to you.
Although buying the items separately may be less expensive, the increased cost of a hamper reflects the added value of a complete, ready-made, and thoughtfully presented gift that is wrapped and delivered directly to your recipient.
Brilliant and prompt service!
Purchased for friends as an Anniversary present and they loved it!
From order to delivery was excellent service. Kept informed throughout and was able to even give a date for delivery. Would definitely recommend Regency Hampers!
12 août 2025
Avis spontané
Réponse de Regency Hampers
Thank you for the 5-star review, Doris.
We are pleased to have delivered excellent service and are grateful for your recommendation.
Quality Hamper
My friend was delighted to receive the hamper where inside was quality items. Delivery was first class. I will use Regency Hampers again in the future. Thanks.
28 août 2025
Avis spontané
Réponse de Regency Hampers
We appreciate your review, Ken, and are delighted to hear your friend was so pleased with the gift you selected.
Fabulous choice of hampers
Fabulous choice of hampers. Very attractively presented. I was also pleased hamper was delivered on the day I requested.
Only criticism is that many of the hampers I looked at contained a packet of peanuts. The hamper was for someone with a severe peanut allergy and I don’t think there was a filter on the site so I spent longer than I needed to clicking on the info for each hamper to check if there were peanuts in it.
Have now used company twice and would definitely recommend.
7 août 2025
Avis spontané
Réponse de Regency Hampers
We appreciate your five-star review!
Our selection of hampers is continually growing, and our team takes immense pride in their presentation, so we are thrilled to receive your positive feedback.
For any upcoming orders, please feel free to contact our Customer Service team directly to request any changes, such as replacing peanuts with an appropriate alternative.
Great quality products
Great quality products , lovely presentation , delivered when requested.
4 août 2025
Avis spontané
Réponse de Regency Hampers
Thank you for the wonderful review, Carole!
We are thrilled to learn that we provided you with a five-star experience across the board.
Regency Hampers
Regency Hampers have a very wide range, reasonably priced and in my experience are very reliable regarding delivery dates and quality.
7 août 2025
Avis spontané
Réponse de Regency Hampers
Thank you for the excellent review, Frank.
We have an ever-expanding range to suit every occasion. Whatever the requirements may be, we are confident that we have a gift that will undoubtedly fulfil our customers' expectations, all while remaining budget-friendly!
I purchased a hamper for a dear friend…
PLEASE NOTE MY NAME IS MARYLYN DALGLEISH & NOT MRS.GODFREY PLEASE UPDATE YOUR RECORDS ——- I did previously send a gift to a Mrs.Godfrey.
I purchased a hamper for a dear friend Mrs.Clancey a Birthday surprise. I didn’t see it myself but she was absolutely delighted with it as were her 2 young granddaughter who claimed various items and said they were delicious. I will certainly use your Company again as will my friend.
Thank you
1 août 2025
Avis spontané
Réponse de Regency Hampers
Thank you, Marylyn. We sincerely appreciate your review.
We understand that when you send a gift, it represents both you and your connection with the recipient. This is why we handle every detail with the highest level of attention - from the contents to the presentation.
We are delighted to learn that your recipient (and her granddaughters!) greatly appreciated the gift you chose.
Great hamper
The hamper was delivered on the correct date and my client absolutely loved it. Thank you.
28 juillet 2025
Avis spontané
Réponse de Regency Hampers
We are grateful for your 5-star review, Richard, and we take great pleasure in hearing when recipients are pleased with their gifts!
Fabulous hamper
I brought this hamper for the staff at the nursing home where my lived for 3 years and they were absolutely delighted with it so thank you
29 juillet 2025
Avis spontané
Réponse de Regency Hampers
What a considerate gift to send, Karen.
We are delighted to learn that it was received with such gratitude.
Lovely products
Lovely products, beautifully packed as always. Good communication about delivery and was a wonderful surprise for my friend! Love this company always great service…thank you!
22 juillet 2025
Avis spontané
Réponse de Regency Hampers
Fiona, we are extremely grateful for your fantastic review!
Our packing team takes great pride in the packing and presentation; we believe it contributes to a lovely 'wow' factor when the parcel is opened and the hamper is revealed!
We are thrilled to have delivered a 5-star service and eagerly anticipate exceeding your expectations during your next shopping experience with us.
Great Hampers, But Watch Out for the Hidden Perishables!
The hampers themselves were lovely and really well received! However, both recipients nearly threw away the perishables because they didn’t realise there was a chilled bag inside. It’s not very obvious, so if you’re including perishables, make sure to let the recipient know to check carefully. A clearer label or heads-up would really help.
21 juillet 2025
Avis spontané
Réponse de Regency Hampers
Hello Phil, thank you for your feedback.
We are delighted to learn that the hampers you ordered were received positively.
Perishable items, such as cheese, are dispatched in a separate fresh pack within the postal box, facilitating easy removal and refrigeration - especially beneficial if the hamper is not intended as an immediate gift.
Our products are packaged in robust brown cardboard boxes, featuring our "Regency Hampers" branding. We are unable to disclose the contents of the boxes on the exterior, but we will take this feedback on board.
Decent basket
The hampers are reasonably okay – they don't particularly stand out or have a “wow” factor. The products are quite pricey, but when necessary, you make a compromise. There aren’t that many options or combinations if you want to create your own, but choosing a standard one might be a different story. All in all, it’s fine if needs,my feedback was meant as constructive criticism, not an attack. hope I’m understood 🙂.
16 juillet 2025
Avis spontané
Réponse de Regency Hampers
Hello George, I appreciate your feedback.
I regret that you felt there were insufficient options available; however, we offer hundreds of items in the 'create your own hamper' section of our website, in addition to 194 'standard' food and drink hampers and 515 personalised hampers/gifts.
Our team takes immense pride in the presentation of our hampers, so I am disappointed to learn that yours did not possess the 'wow' factor we strive for. Please do not hesitate to contact our team so we can look into this matter for you: info@regencyhampers.com
Fantastic Service and product
It was easy to order, plenty of choice and I believe the recipient was over the moon with the hamper they received. I wouldn't use another company for hampers.
15 juillet 2025
Avis spontané
Réponse de Regency Hampers
Thank you for your wonderful review, Rachael!
We are delighted to learn that you found the ordering process to be easy, and that your recipient appreciated the thoughtful gift you chose for them.
We eagerly anticipate the opportunity to surpass your expectations the next time you choose to shop with us.
Efficient, well presented and great contents.
The presentation of the hamper is classy and it was securely packed for delivery. The contents were impressive. The delivery was very fast . Communication was as it should be. I knew at every stage where the hamper was. The recipients were really pleased with their anniversary gift.
10 juillet 2025
Avis spontané
Réponse de Regency Hampers
Thank you for the wonderful review!
Your support is invaluable to us, and we eagerly anticipate surpassing your expectations each time you choose us.
Hamper was received next day
14 juillet 2025
Avis spontané
Réponse de Regency Hampers
Keke, we sincerely appreciate you taking the time to provide us with a 5-star rating – thank you very much!
Good range of hampers
Good range of hampers, quick and efficient delivery. Wanted a hamper that was vegetarian, non-alcoholic and had a mix of sweet and savoury contents.
9 juillet 2025
Avis spontané
Réponse de Regency Hampers
We sincerely thank you, Anna, for taking the time to share your review.
If there’s anything we can do to enhance your experience and achieve that elusive 5*, please inform us!
Hamper arrived looking great and…
Hamper arrived looking great and exactly at the right time and place.
4 juillet 2025
Avis spontané
Réponse de Regency Hampers
We appreciate your outstanding review!
It brings us great joy to know that your hamper was delivered punctually and that you valued the presentation, which our team takes immense pride in.
Excellent Customer Service – Highly Recommend
I recently ordered seven hampers from Regency Hampers to gift to our clients. I arranged for them to be delivered to our office the day before they were needed. Unfortunately, only three arrived on the scheduled day, and I was advised that the remaining four were still at the courier’s depot and might not arrive until the following day—which would have been too late for our plans.
Despite this setback (which was entirely the courier’s fault and not Regency Hampers'), the customer service I received from Regency Hampers was absolutely fantastic. Katie, from the customer service team, was incredibly helpful. She quickly got up to speed with the issue and explored every possible solution to get the missing hampers delivered on time. She suggested delivering additional hampers directly to our venue or arranging a courier to ensure delivery to the office before 9am the next morning.
Katie was proactive, polite, reassuring, and clearly committed to taking the stress off my shoulders. Thanks to her efforts, the missing hampers were successfully delivered to our office before 9am, and everything went smoothly in the end.
I've used Regency Hampers before and will absolutely continue to do so. Their products are beautiful, and their customer service—especially in challenging situations—is outstanding. A huge thank you to Katie and the team for maintaining such high standards. I highly recommend Regency Hampers.
17 juillet 2025
Avis spontané
Réponse de Regency Hampers
Thank you for your outstanding review, Michael!
Regrettably, despite our utmost efforts, delays may happen with couriers; however, our team will consistently strive to address any concerns. We are pleased to learn that Katie provided you with reassurance and took the initiative to discover a positive resolution for the delivery setback you encountered.
Good
Good, arrived on time, recipient happy, only slight negative was that packets and sizes seemed small for thenprice
18 juillet 2025
Avis spontané
Réponse de Regency Hampers
We appreciate your favourable review.
Our goal is to maintain transparency regarding the hampers we provide, which includes images of the products and a comprehensive list of the contents, detailing the size and weight of each item.
We regret that you perceived the included items as small, but we are pleased to learn that the recipient was happy with their gift.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.