Lloyd support & customer service is top tier. His knowledge on the products is exceptional. Quickly dispatched and delivered. I’ll be sure to order my next padel or equipment from The Pickleball Store... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great service, Good delivery and helpful information and videos to help you choose the right paddle for you. Will definitely be ordering from you again.
L'entreprise a répondu
It was great to talk with someone who understood the differences between paddles and the best fit depending on levels of experience with other racket sports. Products were delivered very carefully p... Voir plus
L'entreprise a répondu
Order received and very well packaged. Unfortunately, it wasn’t right for me but dealing with them to make a return was very good. Proper human interaction!
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Coordonnées de contact
Unit 130, PO30 1DF, Newport, Royaume-Uni
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4,9
Excellent
580 avis
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A répondu à 100 % de ses avis négatifs
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Fast delivery and good value
11 mai 2026
Réponse de The Pickleball Store
Thanks so much for taking the time to share this great review! We're delighted that you were happy with the speedy delivery and value, we really appreciate your support!
Great service
Great service, Good delivery and helpful information and videos to help you choose the right paddle for you. Will definitely be ordering from you again.
5 mai 2026
Réponse de The Pickleball Store
Thank you so much for taking the time to leave this great review! We're so pleased that you found the service, delivery and additional info and videos helpful when choosing your paddle. Thanks so much for the support and we wish you many great games with your new paddle!
Réponse de The Pickleball Store
Thanks so much for this review and your support, we really appreciate it!
Réponse de The Pickleball Store
Thank you so much for taking the time to share this review, it means a lot to our team! We're so pleased that you were happy with the service, quick delivery and packaging. We look forward to helping you again with any future Pickleball needs!
Good quality
I ordered a bag to hold my paddle and various other items. It is as described and the quality is great.
4 mai 2026
Réponse de The Pickleball Store
Thank you so much for sharing this great review! We appreciate the support and are so glad that you're enjoying your new bag. We wish you many great games ahead!
Réponse de The Pickleball Store
Thanks so much for this lovely review! We really appreciate your support and custom.
5 Star Service!
Lloyd support & customer service is top tier. His knowledge on the products is exceptional. Quickly dispatched and delivered. I’ll be sure to order my next padel or equipment from The Pickleball Store! ⭐️⭐️⭐️⭐️⭐️
11 mai 2026
Réponse de The Pickleball Store
Wow thanks so much for your kind words! Reviews like this mean a lot to our team! We're thrilled to hear that we were able to help advise, and are delighted that you were happy with the service you received and the delivery. We really appreciate your support!
The Pickleball Store
Keen pricing. Fast well packaged delivery and good comms.Recommended !
7 mai 2026
Réponse de The Pickleball Store
Reviews like this mean a lot to our team! We’re delighted to hear you were happy with our pricing, communication, and delivery service. It’s also great to know your order arrived well packaged. We really appreciate the recommendation and your support!
Easy ordering.Good communication and…
Easy ordering.Good communication and ontime delivery. Lovely bat too!
4 mai 2026
Réponse de The Pickleball Store
Thank you for this great review! We’re so pleased to hear you found the ordering process easy, appreciated the communication, and that your delivery arrived on time. We’re also so glad you’re loving your new paddle, we wish you many great games ahead!
Réponse de The Pickleball Store
Thank you so much for taking the time to share this great review, we really appreciate your support!
Order received and very well packaged
Order received and very well packaged. Unfortunately, it wasn’t right for me but dealing with them to make a return was very good. Proper human interaction!
30 avril 2026
Réponse de The Pickleball Store
Thank you so much for your kind review! We’re really pleased to hear your order arrived well packaged and that you had a positive experience with us. Although your purchase wasn’t quite right for you, we’re glad we could make the return process as smooth as possible. We really appreciate your support and hope to help you again with any future pickleball needs!
Réponse de The Pickleball Store
Thanks so much for taking the time to share this great review, your support means a lot to our team!
Easy to order and quick delivery…
Quick efficient ordering and delivery service. Pickleballs were well packaged.
29 avril 2026
Réponse de The Pickleball Store
Thank you so much for taking the time to leave these great comments, we are delighted to hear that you found the ordering process and delivery quick and easy and were happy with the packaging. We really appreciate your support!
For a great customer experience
It was great to talk with someone who understood the differences between paddles and the best fit depending on levels of experience with other racket sports. Products were delivered very carefully packaged and on time. This is what I call a top customer experience and would definitely purchase from the pickleball store again!
29 avril 2026
Réponse de The Pickleball Store
Thank you so much for your kind words! We’re really glad our team could help you find the right paddle, it’s something we care a lot about, especially with so many options out there. Great to hear everything arrived safely and on time too! We really appreciate your support and look forward to helping you again with any future pickleball needs!
New paddles
Ordered two new paddles from TPS, one Ronbus and one Selkirk, quick delivery, great service.
29 avril 2026
Réponse de The Pickleball Store
Thank you so much for your great review, we really appreciate your support and custom. Enjoy your new paddles, we wish you many great games ahead!
Excellent customer services
Despite receiving the wrong paddle initially, the store's customer service was exceptional. I contacted them via online chat, received an immediate response, and they arranged for a replacement right away. The correct model arrived within just two days—honestly the best service I’ve experienced in the UK.
28 avril 2026
Réponse de The Pickleball Store
Wow, thank you for your kind words! We’re really sorry you received the wrong paddle to start with, but we’re so pleased we could fix things quickly and get the correct one out to you. It means a lot to hear you had such a great experience with our team!
Everything was so easy
Everything was so easy. Delivered on time for a good price. Thanks Lloyd 👍🏻
24 avril 2026
Réponse de The Pickleball Store
Amazing, we're so glad you found everything easy to use and were happy with the delivery times and prices. Thanks so much for your support, we really appreciate it!
Good service
27 avril 2026
Réponse de The Pickleball Store
Thanks so much for taking the time to share this review, we really appreciate it!
Réponse de The Pickleball Store
Thank you so much for taking the time to share this great review, we're so glad you found it easy to purchase and were happy with the speedy delivery. Your support means a lot to our team!
I ordered and paid for 3 packs of 3…
Excellent customer service as they promptly sorted a mistake with my order and even gave me a discount.
30 avril 2026
Avis spontané
Réponse de The Pickleball Store
Hi Philip,
We’re very sorry there were missing items in your original order. This is not the experience we aim to provide, and we completely understand how frustrating that must have been.
As soon as this was brought to our attention, we dealt with it the same day and arranged for the missing items to be sent via next-day expedited delivery so you could receive them in time for your next game. We also included a goodwill gesture as an apology for the inconvenience caused.
We always aim to resolve matters promptly and fairly, and in this case we made every effort to put things right without delay.
That said, we appreciate your feedback and take all comments seriously. We’re committed to maintaining and improving a high standard of service across fulfilment and customer experience.
Best regards,
Lloyd and The Pickleball Store Team
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