Tobaccostock Avis 232

TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been ordering merchandise from Tobacco Stock.com for the past couple of years. Their products are always of highest quality and value. They also periodically send out coupons for further sav... Voir plus

Noté 5 sur 5 étoiles

Ive ordered for years. This is the first time I had to reach out to them about a missing package. It was not a fault of tobaccostock. They replied quickly, followed through and showed a lot of profess... Voir plus

Noté 5 sur 5 étoiles

I had a tricky shipping situation due to a mail forward order with the post office. I gave special instructions to TS (which they followed to the letter), and they got in in contact with me the minute... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

False advertising shipoing options are all the same no matter if you spend extra for quicker shipping. All they will do is print your label and then ship it a week later all shipping optiions are the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bureau de tabac

À propos de Tobaccostock

Écrit par l'entreprise

We sell tobacco products such as cigars, premium cigars, cigarillos, pipe tobacco, filter tubes, blunt wraps and more.

Our customer support is 2nd to none with customer service available via chat, email and phone. If you have a question we have a rep standing by to answer your questions or help you solve your issues.

Visit TobaccoStock


Need to Contact us?

Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

232 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 90 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Help customer …

The orders are worked on once it comes up on the computer. Now if you want fast shipping you get it regular you get it. For a company that is so far away from where I live I found that they can be trusted and professional. I'll go across the world if trusted and professional tobacco stock is there. Customer for as long as you are in business THANK YOU 😊

12 juillet 2024
Noté 5 sur 5 étoiles

Not only is it the prices

Not only is it the prices, but it is especially the people. They have quite a bit of integrity, care about their customers and they're probably the best web vendor I have ever done business with. You need to go no further This is the safest place, the friendliest place and the best prices that I could find anywhere. The products are top-notch and the personnel are in the same category, top-notch!

4 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great company

Great company fair prices and if you have any issues with your order they are prompt at getting back and very polite and helpfull. I recommend them to everyone.

9 juillet 2024
Noté 5 sur 5 étoiles

Ordered 20 ctn’s cigars on 6/26/24 and…

Ordered 20 ctn’s cigars on 6/26/24 and received them 7/1/24.
Had some ordering screw-ups and contacted the company. We worked out the problem and YES, it was my fault. I could blame it on a senior moment but I won’t. When you get a replacement credit/debt card, remember what zip code it was requested in. I used the zip code in AZ for 30+ years and got my new card in OK. As soon as I used the right address and zip, Ching, Ching. Order placed and cigars delivered 6 days.

26 juin 2024
Noté 5 sur 5 étoiles

This company is great

This company is great, this is my first experience purchasing and I messed up a few things placed the order without realizing and emailed them immediately they were very fast to respond and corrected my order for me.

17 juin 2024
Noté 3 sur 5 étoiles

Much to be expected from.

I ordered tubes. It took 2 extra days to get to it's destination, no clue why that was. I get them and 3/10 boxes were crushed thanks to USPS handling them roughly. I reached out to support, got a quick reply and ultimately was refunded 3 boxes worth in exchange for me keeping the damaged product. All in all. It's not Tobacco Stocks fault really, it's the carriers fault, but even so, that's why I'm giving 3 stars because it was atleast half decent and they gave decent customer support.

12 juin 2024
Noté 5 sur 5 étoiles

Once I purchased the items...

Once I purchased the items, I was told it would be delivered in 5 business days. It actually took 10 business days. However, I do not believe it was the fault of Tobacco Stock. My order sat in Chicago, IL and not being forwarded to where I live. I contacted Tobacco Stock, and they were very professional and handled the issue promptly. They are great to do business with and I highly recommend them.

29 mai 2024
Noté 1 sur 5 étoiles

Always a Hassle

Ive been ordering from this company for several months now and it's always a hassle. Half the time the products I order are out of stock. They dont seem to have any inventory system. When I do get my order, the tubes are always crushed. Plus, the shipping costs are ridiculously high. It also seems like their latest reviews are fake like they leave reviews on their own. Not worth the trouble.

13 mai 2024
Avis spontané
Logo de Tobaccostock

Réponse de Tobaccostock

David,

The reviews are not fake, only verified customers leave reviews on our site and on trustpilot. Tubes can get damaged as they are made of paper and we cannot control how delivery companies handle their packages. Shipping is expensive because we price our products as low as possible and we cannot always afford to pay for shipping. Shipping is expensive and without covering part of the cost via shipping fees we would not be able to operate. That said, please provide us your order number so we can look into your issue.

Noté 5 sur 5 étoiles

Love this company

Love this company! Been ordering for several years now, they are the best! Good communication, large stock assortment, quick shipping, great prices- 5 Stars from this loyal customer!

9 mai 2024

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus