Amazing booking tickets with them. The process was very simple and easy steps. The sales support team especially Simran, was very helpful and quick in assisting me throughout. I felt very safe doing... Voir plus
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Lisez les avis des autres
I had a good experience booking my flight through traveasy. I faced a problem trying to make payment for the flight and requested a call back. They called me swiftly and was able to help with the issu... Voir plus
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Price are very competitive, however, we had a little bit of back and forward for the price of my flight ticket. But the travel consultant Manish Kumar was really helpful and sorted things out.
I had an issue where I did not receive my ticket, I was a bit panicked as it was an international flight, but I Juli came to the rescue like a superhero. And helped me with it in an instant. Thank yo... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Traveasy.com has the ability to price thousands of flight routings and hotel properties at the most competitive price. We offer 24/7 support for our customers and we request your reviews to be able to improve our service to you.
Coordonnées de contact
14 Hanworth Road, Hounslow, Middlesex, TW3 1UA, Royaume-Uni
- 0208 819 9853
- info@traveasy.com
- traveasy.com
4,3
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Traveasy
Dear Arkam,
Thank you for your feedback. We’re glad Traveasy could help you find a competitive flight price. Our team works hard to always offer great value on flights, and we look forward to helping with your next booking.
Warm Regards,
Traveasy
Prince was very supportive
30 mars 2026
Avis spontané
Réponse de Traveasy
Dear Done,
Thank you for your feedback. We’re glad Traveasy could help you find a competitive flight price. Our team works hard to always offer great value on flights, and we look forward to helping with your next booking.
Warm Regards,
Traveasy
Rohit Negi did a great job in resolving…
Rohit Negi did a great job in resolving my query. Much appreciated
29 mars 2026
Avis spontané
Réponse de Traveasy
Dear Ankit,
Thank you for such positive feedback about Traveasy customer service.
It is always a pleasure to receive such good reviews about our flight booking services directly from the people we serve. We hope to help you plan another trip again soon!
Warm Regards,
Traveasy
Very worst experience
Very worst experience. Customer care is not friendly and not taking any action even after they say they will take care of everything. No response to emails. More admin fee. Please don't book through travel agencies. Book through direct airways.
21 février 2026
Réponse de Traveasy
Dear,
We are sorry to learn that you were dissatisfied with your experience. This is not the standard of service we strive to deliver, and we regret any frustration this matter may have caused. Please note that administration fees for cancellations and reschedules are common practice within the travel industry. These fees are applied to cover the operational handling involved in processing changes through the airline’s reservation systems, ticketing channels, and support teams. In many cases, such requests require manual intervention and coordination with the airline, particularly during periods of high demand or disruption. We appreciate your feedback regarding the clarity and timeliness of communication throughout this matter. Customer feedback is taken seriously, and we continually review our processes to improve the service we provide.
assisted with care
I booked a ticket for the family of three to Chicago and I have to cancel for one passenger. The agent who handle me well was Jhanvi Sharma. I felt so nervouse for I did not receive confirmation emilas after payment, but thanks to her she helped me update the email add in the system and assisted me to cancel one ticket. I hope I will receive the refund as promised.
24 mars 2026
Avis spontané
Réponse de Traveasy
Dear Angeliz,
Thank you for your kind feedback about Traveasy. We were delighted to receive your five‑star review and truly value your support. Your feedback helps us continue to grow by providing excellent deals on flights to all our customers.
Warm Regards,
Traveasy
Been trying to talk to someone for the…
Been trying to talk to someone for the past 2 days and the chat just re starts over and over again
18 mars 2026
Réponse de Traveasy
Dear Valeria,
Thank you for your feedback. Unfortunately, there has been a technical issue with our chat provider which may have caused the chat to restart unexpectedly. We appreciate how frustrating this must have been, particularly when you were trying to reach our team for assistance. Please be assured that we are working to ensure a better and more reliable service for all customers. Thank you for your feedback, and we regret the inconvenience caused.
Warm Regards,
Traveasy
I booked my flight through traveasy.com…
I booked my flight through traveasy.com because it was the cheapest. Honestly, I was worried because of the reviews. During the booking process, I logged into the chat, and the advisor immediately confirmed the baggage allowance, price, and so on. I didn't have time to make the payment, but the advisor sent me a payment link and confirmation of all the details via chat. I made the payment, but I was worried again. Within 40 minutes, I received my tickets. I logged into Etihad Airways. My reservation was listed on their website, and tickets were available. So everything went perfectly!
21 mars 2026
Réponse de Traveasy
Dear Anna,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Shubham really did a fantastic job!
14 mars 2026
Réponse de Traveasy
Dear Ramin,
Thank you for your feedback. We’re glad Traveasy could help you find a competitive flight price. Our team works hard to always offer great value on flights, and we look forward to helping with your next booking.
Warm Regards,
Traveasy
good customer service
Five stars. I received very good customer service today from Shubham. He was fantastic, kind, patient, and extremely helpful in guiding me through an administrative update as well as disability assistance. He made everything much easier to understand and navigate, and I really appreciated his support. Thank you for such excellent service.
22 mars 2026
Avis spontané
Réponse de Traveasy
Dear Whyte,
Thank you for your wonderful feedback about Traveasy.
We were delighted to read the complimentary comments that you made about Traveasy’s booking experience and customer service. We hope to be of service again very soon.
Warm Regards,
Traveasy
Prince Singh was very proactive
Prince Singh was very proactive. When I wanted to change my flight, I emailed Prince and he called me within the next 2 hours to proceed with changing my flight.
20 mars 2026
Avis spontané
Réponse de Traveasy
Dear Leah,
Thank you so much for taking the time out to leave a review. Your feedback about Traveasy’s flight booking experience helps us to improve and develop the service we give to our customers.
Warm Regards,
Traveasy
Price had increased since I had booked
Price had increased since I had booked
To £25
But then after talking to Customer Service, they reduced it to just an extra £10
Very thankful
19 mars 2026
Réponse de Traveasy
Dear Nita,
Thank you for sharing your positive booking experience with Traveasy. We are delighted that our team found you a great flight price. We look forward to assisting you with your next flight booking.
Warm Regards,
Traveasy
Réponse de Traveasy
Dear Doreen,
Thank you for your review.
We were delighted to see the wonderful things that you had to say about us and hope to be of service again soon.
Warm Regards,
Traveasy
Value for money
18 mars 2026
Réponse de Traveasy
Dear V jaya prasanth,
Thank you for letting the community know that you had a nice booking experience with Traveasy. This greatly boosted the morale of our sales team!
Warm Regards,
Traveasy
Very pleased and thankful to Prince
Very pleased and thankful to Prince, who was extremely helpful and kind, I had originally booked to travel to Dubai on Emirates and then to further fly to india, but due the current situation in UAE, I had to change my plan, so I got through to prince I explained him my situation, he was very efficient he managed to book me on a different flight to go India, all booked and confirmed without any delays, n saved me money if I had cancelled n tried to bookmyself which were coming out way to expensive to afford. Great job !! Thank you Prince
17 mars 2026
Avis spontané
Réponse de Traveasy
Dear Insha,
Thank you for letting the community know that you had a nice booking experience with Traveasy. This greatly boosted the morale of our sales team!
Warm Regards,
Traveasy
They helped us make what seemed like an impossible booking
We made a mistake when booking and ended up in a complete mess with our flights and weren't sure what to do. The Traveasy team spotted it and called us to understand what we actually needed. They moved mountains to help us get the flight we wanted despite all the global disruption. Just when we were about to give up another option presented itself and the team were able to help us book - they got us the flight at 60% of what it would have been via the airline or any other online booking system. Cannot thank them enough.
16 mars 2026
Avis spontané
Réponse de Traveasy
Dear Ryan,
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Traveasy
Prince Singh
Prince Singh
REALY GOOD TALK N GIDE TO ME HOW I GET MY CONFORM TICKET THANK YOU VERY MUCH PRINCE SINGH FOR HELPING ME N THANK YOU TRAVEASY
THIS IS MY FIRTST FLIGHT TRIP SO I WANT GUIDELINE N PRINCE SING GIVE SUPER DUPER GUIDENCE THANKS AGIN!
16 mars 2026
Avis spontané
Réponse de Traveasy
Dear Ketan,
Thank you for letting the community know that you had a nice booking experience with Traveasy. This greatly boosted the morale of our sales team!
Warm Regards,
Traveasy
traveasyを使うのは危険です
traveasyを使うのは危険です、お勧めしません。朝6時のフライトを予約して、早朝空港につきチェックインを行うと21時の便に勝手に変更されていました。便変更の連絡は全くありませんでした。その件についてメールで問い合わせしていますが、全く返事は来ません。
16 février 2026
Réponse de Traveasy
Dear KN,
Thank you for your feedback. Our team is currently reviewing the matter and working towards a resolution. If you need any updates or wish to connect with us directly, please email us at info@traveasy.com.
when i booked ticket i got screenshot…
when i booked ticket i got screenshot of the ticket not real one. they when i called to conferm suddenly there was extra charge for the extra bag which i didn't need. SO i had to bargain for conferming ticket like i already paid, but had to wait to get ticket.
3 mars 2026
Réponse de Traveasy
Dear Aesha,
We are sorry to hear that you were dissatisfied with your booking experience. Please note that the initial document provided was a travel agency confirmation, which is standard procedure at the time of booking. The airline e-ticket is issued separately and can take additional time to be generated, as outlined in the payment confirmation email. With regard to baggage, this is an ancillary service that may be offered as an optional extra and is recommended for most bookings, but it does not affect the price of the original ticket unless specifically selected and added to the booking. We appreciate your feedback and regret any confusion caused during the process. We are continually reviewing how we communicate booking and ticketing information to ensure a clearer experience for our customers.
I had a great experience booking my…
I had a great experience booking my tickets through Traveasy, thanks to Shubham Singh. He was incredibly professional, efficient, and made the whole process seamless. Highly recommended for anyone looking for hassle-free travel arrangements
12 mars 2026
Avis spontané
Réponse de Traveasy
Dear Kaleem,
We are pleased to hear that you were satisfied with the service you received from our team. We hope to help you with your next travel booking soon.
Warm Regards,
Traveasy
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