TutorCruncher Avis 252

Very good experince using Tutorcruncher. Customer service is excellent and they are always available to help you. The CRM platfrom itself is also easy to use.

I’ve been using TutorCruncher for my tuition business since 2017, and it has consistently proven to be a professional, reliable, and well-structured platform. The system makes managing lessons, invoicing, and communication with parents incredibly smooth — it’s truly a must-have tool for any tutoring company that values organisation and efficiency.

Over the years, TutorCruncher has continued to evolve with features that genuinely make day-to-day operations easier. Their support team has always been excellent, but I want to give a special mention to Raashi, who has been exceptionally helpful, responsive, and patient whenever I’ve needed assistance.

Highly recommend TutorCruncher — it’s been an essential part of our business growth and success since day one.

— Atif Najab, Top Mark Tuition Centre

This software is very helpful and have helped us build tutor database and manage customers and tutors smoothly.

TutorCruncher is great and really helpful with all the tips to set up and get things running. A Great Experience.

Fantastic!
We recently moved over to TutorCruncher and it couldn't have been an easier transition. Their support team always got back to us in a timely manner, and the help in setting up was amazing.

We have been with Tutor Cruncher for a year. We are still learning and growing - when I have emailed for support - we receive the assistance we need. This alone is a huge reason for us to remain clients.

Its been great, we've been able to simplify the management of our tutoring agency.

So far it has been very positive!

although we are new to Tutor Cruncher, we can already see benefits of the software.
Tutors are easily managing their timetable, and are able to raise bills. So far so good!

We have been with Tutor Cruncher from the very early days , over 10 years and have found them to be an essential part of our business growth

The training and support is excellent and I would highly recommend to all education businesses needing a platform to work from

Basically tutorcruncher has enabled the admin of our business for many years now - we're Athena Tuition. in aggregate its probably worth as much as an entire person or two just churning away on admin. As a tutoring agency, makes complete sense!

Most concerning is their complete inability to provide clear billing breakdowns. I've repeatedly asked for specific line items explaining their "Other Usage Charges," but customer service just redirects me to their website and Excel sheets that don't show the actual transactions being charged as Other Usage. This is basic accounting - I should be able to see exactly what I'm paying for.

When pressed for details, they responded that they are not able to pinpoint the exact transactions. This is baffling and concerning - how can they charge me for transactions if they claim they can't access or identify them? Also, when you download their Excel spreadsheets and the spreadsheets directly from Stripe, they don't always match up.

This lack of transparency is especially troubling. My request is simple: show me what I'm being charged for with transaction-level detail. This is important since they are charging a percentage of revenue.

Also, In June and July, I received emails promoting the use of the 'new' Stripe integration, emphasizing cheaper fees. This "new Stripe" is actually Stripe Express, which significantly reduces the control you have over your payment processing compared to standard Stripe.

I understand that as a software company, they can implement changes as they see fit - it's their platform and we either adapt or find alternatives. However, I wish they had been more transparent about what we were actually migrating to. Clear, honest communication about both the benefits AND limitations would have been appreciated, rather than marketing language that obscured the downsides.

The software is really easy to get the hang of, and really streamlines all the admin and finance processes. My point of contact Sam, was extremely lovely and super helpful to work with. Would recommend to all tutoring companies starting out!

Tony was exceptional in his presentation and explanations. His professionalism and extensive knowledge helped clarify all the questions I had - highly recommend working with him if possible!

We have been using TutorCruncher for the past 5 years & highly recommend it. The platform is easy to use, reliable, and the customer support team is responsive when we have questions.

Responsive and helpful customer service.

Great product and simple to use. Really quick to fix any issues

Makes running a tutoring business much smoother and automates many functions. An amazing time-saver!

The new site is great and really useful for organising client bookings and payments. It all looks good and seems very customisable for individual needs. A few features could be a little more user friendly and intuitive, e.g. the 'set availability' being on the profile instead of the calendar, but I'm sure these things will be ironed out.

it just works. importantly, it saves clients credit card info and allows you to control if you want them to pay the invoice or to simply charge the card on file...and then it will send them a receipt. Analytics helps w/ legal compliance and tax stuff