Ukkits Avis 121

Sadly I didn’t read reviews before ordering :-(
I ordered two kits and finally after quite a few weeks I have received one top! I’m still missing another top and the two sets of shorts !
Customer services is ignoring me ! So likely I’ll have to turn to my bank to help recover my money. Please avoid ordering so you don’t end up in this situation.

Do not order from this site! Do not send your order and do not respond to emails! Shocking. Will be doing a charge back!!!

Terrible. Do not use. Purchased a Real Madrid kit with name on the back. After a three week delivery, missing a birthday, the product arrived damaged. Notified them immediately, communication with them is shocking and my only offer from them is for me to buy a new shirt with £5 off.

DO NOT ORDER FROM THIS WEBSITE! I ordered a shirt for me and a kit for my son. My shirt turned up about 2.5 weeks after ordering but nothing for my son. I asked for a refund (via their Macau based Whatsapp number) only to be offered a kit for another bloody team!!! I am now using the chargeback process via my credit card provider to reclaim the cost of my son's kit and I will be reporting these scammers to the relevant authorities.

Terrible company.
I paid extra for a custom name but they sent the wrong name. They eventually offered a refund of £6.00 but now their account is 'frozen' and they can't refund. Keep telling me to order some else and will throw in a gift.
No chance

AVOID AVOID AVOID, Absolutely terrible company. Very misleading. They are not a uk based company. China based. Order was placed 2 weeks before my sons birthday. The order NEVER arrived!!!
AVOID AVOID AVOID AVOID. MY SON HAS BEEN LEFT VERY DISSATISFIED AND IVE BEEN LEFT OUT OF POCKET. TOSSERS.

Undersized garments.
Communication is none existent.
WhatsApp number starts with a country code which does not exist!!
Email them and it just tells you to WhatsApp which you can’t because the country code they give is not legit.

Absolutely awful customer service ! Emailed 3 times asking when my kit would arrive, told me to go to a WhatsApp group for faster service I cannot access their WhatsApp number as it’s a +85 ???
The kit finally arrived I ordered size 8/9 kids for my 7 year olds birthday the kit fits my 4 year old !! It also arrived creased.
I emailed again telling them that the kit is too small and that the number given doesn’t work can they give me another number?? They replied telling me to contact via WhatsApp- with the same number!! 😡
I was hoping to purchase 3 more kits as Xmas gifts but absolutely no chance now!!
Do not buy from this site, you might be saving money but the chances of getting what you require isn’t likely to happen!!!!

Having ordered a football shirt on the 22/10 and then reading the reviews, I panicked and tried and failed to cancel the order. The shirt arrived today 01/11 and in perfect condition. Maybe I’ve been lucky but can’t complain!

I must have ordered my footy shirt from a different ‘UKKITS’ 🤔
Shirt arrived in relatively decent amount of time….shirt quality is excellent..had low expectations from reading some of the bad reviews on here..however pleasantly surprised…I also mistakenly ordered 2 of the exact same shirt and the guys at UKKITS refunded me after a short explanatory email 👍
well done UKKITS!
p.s. I am nota robot and this is not a fake review😄

Ordered my Luton shirt over 7 weeks ago, got told I will get a refund as tgey no longer have the shirt but still nothing, DO NOT GIVE THEM YOUR MONEY!!!!

Shockingly bad service. Ordered quite a few kits, took ages to arrive. One was missing, no notification, they came back to me to say problem at warehouse....took ages to send me a different kit, when it arrived there was no branding on the jersey - they wont send out a replacement and are only offering a 30% refund! I just want a branded jersey for my little boy who is now upset that he's not got the team logo on his strip! DO NOT USE THIS COMPANY - THEY ARE SCAMMERS

If i can give 0 stars, I would. It says parcel will be received 4 to 7 business days but it has been 9 business days and I have not heard from them. Sent emails and whatsapp msg and waiting response.

Wish I had read the reviews before but thought they were a UK company. No they’re not. They’re based in China. No shipment notification or similar. Item came with a mark on it. Socks did not match the advertised photo and look horrendous with the set. Customer service is poor. They take ages to respond and the compensation they offer is beyond ridiculous - they asked me to buy another tshirt and would ship my original order alongside again. No thanks. Not spending another penny on these scammers.

Just been reading the reviews, I wish I read them first, absolutely terrible company, I ordered a football kit for my grandson, it’s been six weeks now and still not arrived,emailed 10 times no answer, they say what’s app them, so I did they read my message and ignore me, will contact bank to get money back, don’t use this company just a rip off, stick to UK companies.
Total Scam

Shirts took a lil while to arrive and customer service wasn't helpful until I asked to cancel the order and then they replied pretty quick. Shirts are a decent quality along with the print. Overall im happy with my purchase. Dont let the bad reviews put you off i thought it was a scam at first. I purchased on the 7th it arrived today the 23rd

I've just received my parcel. I ordered four shirts and only two arrived. Judging from other reviews, I should have not ordered from them at all. Now I have the task to see if the two that I got will fit. Please avoid this seller at all costs.

Awful company! Purchased a size 13 top for my 12 year old son and it doesn't even fit my 7 year old. Also look like the fake kits you used to get back in the 90's. Avoid at all costs people! Scammers!!!!

After waiting 3 weeks with numerous emails, most of which were eventually answered I got the order, a West Ham childs football kit with manchester city socks. On complaining I was offered a £3 refund, no point in not accepting or I'll wait forever, part of their strategy no doubt. As they have a .co.uk website with an english physical address I didn't anticipate the wait or performance. Steer clear of the rip-off merchants.