Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

I ordered the Uptownie Maxi Dress- Pink (Small) from Myntra and it was delivered within 5 days. The material is very comfortable and light. Looks very classy and elegant. I got a lot of praises weari... Voir plus

Noté 2 sur 5 étoiles

I placed an order on 18th April . I still haven’t heard any reason for why it hasn’t been dispatched yet. I receive delayed sporadic updates about nothing , just empty apologies. There are many great... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

mere paise kha lia or product bhi rakh lia sali puri company fraud h 2 month se mail call krhi hu koi help ni koi kych ni puri chutia brand h cheeeep so fraud 100%customer ko lutne k liye h ye or ek b... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I wish I could rate no stars. It's the worst. Never order. They are scamming customers. Considering they have decided to keep my money, there is no option left but to do a cyber crime complaint.

À propos de l'entreprise


Coordonnées de contact

1,9

Bas

TrustScore 2 sur 5

521 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Uptownie please work on your distribution, this is the biggest challenge for your business.

I order for 2 garmets from Uptownie earlier and altough I receieved it late within 1 months time but the Quality was good. So this time I order for a formal top from Uptowie, late delivery was expected but so late its very frustating. I ordered the top on 28th Feb 2026 and now its 5th May, I have still not recieved any reply, inspite of continuous follow up on the uptownie whatsapp number(9163461658). I have also contacted on the 9674628107 given number refering to the reply on this site based on earlier comments. Just waiting for her revert.

I order for pure linen striped tailored vest - XL / Dark Blue. #Order No. 666991.

Please resolve my query.

28 février 2026
Avis spontané
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Réponse de uptownie.com

Hi Vaishali,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. Please allow us some time, we have shared your order id with our warehouse team. The tracking details will get shared over email and whatsapp at the earliest.

Thank you

Noté 1 sur 5 étoiles

No support provided

No support provided. Still not sure if i will get my refund or not. Worst site to shop with. Will not recommend to anyone
Order id - 691381. No response on the whatspp numbers as well.

1 mai 2026
Avis spontané
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Réponse de uptownie.com

Hi Harpreet,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Noté 1 sur 5 étoiles

Extremely Poor Customer Service & No Communication

I placed an order (Order ID: #689182) on April 21, 2026. While I received a confirmation email, there have been no updates since then regarding shipment or dispatch.
I have tried contacting customer support through multiple channels including customercare number , instagram and WhatsApp, but have not received any response so far. The complete lack of communication is extremely disappointing.This experience has been very poor.

4 mai 2026
Avis spontané
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Réponse de uptownie.com

Hi Sayli,
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately. Please allow us some time, we have shared your order id with our warehouse team. The tracking details will get shared over email and whatsapp at the earliest.

Thank you

Noté 5 sur 5 étoiles

#692187 worst compamy..i order on 30 th…

#692187 worst compamy..i order on 30 th april...its a prepaid order...no order no.i received...after 20 calls they send me my order no...after that by checking on instagram news....they are not pick my calls msg email.pagal kar diya..plz return my money...uptownie...

30 avril 2026
Avis spontané
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Réponse de uptownie.com

Ma'am, so sorry for the inconvenience. I have escalated your order id with the warehouse team to get it packed on priority. Please allow me some time to share with you the tracking details personally over WhatsApp at the earliest.

Noté 5 sur 5 étoiles

Excellent product quality

Excellent product quality, fittings are apt as well, one should give it a try any given day

3 mars 2026
Avis spontané
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Réponse de uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Noté 5 sur 5 étoiles

I purchased product from Uptownie for…

I purchased product from Uptownie for my wife product was mind blowing very beautiful fabric was skin friendly even and customer service was very helpful.

13 avril 2026
Avis spontané
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Réponse de uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Noté 5 sur 5 étoiles

Absolutely loved my purchase from Uptownie

Absolutely loved my purchase from Uptownie! The outfit is super stylish yet so comfortable to wear. The fabric feels great on the skin and the fit is just perfect. It’s definitely a brand I’ll keep coming back to.

10 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Noté 1 sur 5 étoiles

Not recommended at all

One of the worst shopping websites that i have used.. firstly i ordered one top and quality was pathetic.. i asked for return but there is no refund policy and they have me the credit that i could have used in my next shopping from their website.. i redeem that credit and that got converted to coupon code.. as per the message i would have receive that email
With coupon code however nothing i got in my email. In short i lost my 800 bucks to this useless website.. not recommending at all…

5 mars 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Hi Ma'am, You will receive your store credits within 5 business days of the return being picked up.
You can follow the steps mentioned below to check and redeem the credits:

1. Go to www.uptownie.com
2. Go to My Account (top right corner) and log in.
3. Click on Show My Credits. The amount credited to you will be visible.
4. Enter your email ID and the amount you want to redeem (please enter an amount equal to or less than your cart value) and click on 'Generate Discount Code'
5. Copy the Generated Coupon at the bottom of the screen and paste it in 'ENTER COUPON CODE' section at the time of checkout.

You can also check the store credits from the Uptownie App
Download the app from google playstore or Appstore
Click on My Account > Show my credits
You can generate the credit coupon from Redeem credits > Enter your mail id and the amount you wish to redeem > Generate Discount code

The generated code will appear in show my credits page, you can copy the code and apply it at the time of check out in ENTER COUPON CODE box. If you need any assistance, do DM us at 9674628107 with your order id then we can assist you.

Noté 1 sur 5 étoiles

Please dnt buy from uptownie it is a…

Please dnt buy from uptownie it is a scam shopping site. They will take your money n will not process your order, also there is no customer service where u can call or talk. They dnt reply or receive your call. Please boycott this site. My order number is 682824. Lets see how fast u process.

4 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Hi, Fatema
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Noté 1 sur 5 étoiles

Order #691543

Order #691543
Order date 28th April
No updates on order placed
Money is deducted but it is showing order is unfulfilled
Very disappointed with the service
No response on whatsapp/ customer care number
Seems fraud

28 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Ma'am, your order has been dispatched. Here is the tracking link for it https://shiprocket.co/tracking/76955525732
If you need any assistance, do DM us at 9674628107

Noté 5 sur 5 étoiles

perfect fit

30 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

Noté 2 sur 5 étoiles

Not a cotton product

Bought the product thinking it’s 100% cotton material but here I got total disappointed. Return policy is so complicated and complex, not at all flexible. Though the top is a cute outfit except that please be honest with customers.

26 décembre 2025
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

We apologize for the inconvenience. we do have an easy return policy, if you need any assistance for placing the return do DM us at 9674628107 with your order id then we can assist you.

Noté 1 sur 5 étoiles

Till now haven’t received order 690309…

Till now haven’t received order 690309 and after contacting customer care multiple times no response
IITs more than 15 days and there is no update and my order is on prepaid
I will never order from this side and plz people be careful

24 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Ma'am, so sorry for the inconvenience. I have escalated your order id with the warehouse team to get it packed on priority. Please allow me some time to share with you the tracking details personally over WhatsApp at the earliest.

Noté 1 sur 5 étoiles

I have placed order having order ID

I have placed order having order ID: #689450, on April 21, 2026. I got the confirmation mail and after that i have not recieved any message, mail about shipment, dispatch. I tried reaching out via customer care number, mail, whatsapp and haven't heard back from anyone. This is very poor and disappointing.

29 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Ma'am, so sorry for the inconvenience. I have escalated your order id with the warehouse team to get it packed on priority. Please allow me some time to share with you the tracking details personally over WhatsApp at the earliest.

Noté 1 sur 5 étoiles

I had placed an order on uptownie.com…

I had placed an order on uptownie.com more than a month back. They have taken the money and still not shipped the order. This website is a FRAUD. Do not order anything from this website. Pathetic service, not trustworthy at all. Also their return policy is a trap. They do not return money to the source of payment instead they provide gift card for there website so once you pay your money is blocked with them.

4 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Hi, Kaustubh
We’re truly sorry to hear about your experience — this isn’t the standard we aim for at Uptownie. We’d like to make this right immediately.

Please WhatsApp us at 9674628107 or share your order number so we can resolve this ASAP.

Thank you for letting us know — we’re here to help.

Team Uptownie

Noté 5 sur 5 étoiles

Good quality I loved it

Good quality I love. It

24 avril 2026
Avis spontané
Logo de uptownie.com

Réponse de uptownie.com

Thank you for supporting us! ✨ Your kind words mean the world to us :)

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