Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

Placing the order was easy and my track was delivered faster than estimated initially. I've ordered the more expensive one with wheels that was supposed to be very smooth. That's where the problem is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Silent Gliss is a very nice curtain rail. My very heavy curtains, which struggled on the previous rail, now open and close easily. Fixing the rail to the universal fixings was easy for the straigh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Aluminium white twin curtain track - ideal for ceiling mounted voile and curtain. Installer said it could have had more gliders included. No fixings - some plasterboard ceiling fittings would hav... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We ordered a Silent Gliss 3900 corded track.When we unpacked it we found it had been damaged in transit. Tracks Direct sent out a replacement which arrived very promptly. It has now been installed an... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur et fabricant de rideaux
  2. Magasin de rideaux et stores
  3. Magasin de rideaux
  4. Magasin de garnitures de portes et fenêtres

Écrit par l'entreprise

Discover unparalleled window solutions with Tracks Direct. As specialists in bay windows, challenging spaces, and bespoke made-to-measure curtain poles and tracks, we take pride in crafting custom products that redefine your interior aesthetics. Our skilled technicians use high-quality brands such as Silent Gliss curtain pole and tracks to create curved or angled poles, ensuring durability and sophistication. At Tracks Direct, we go beyond the ordinary, offering tailored solutions for those seeking a touch of uniqueness in their window dressings. Our commitment to craftsmanship and innovation reflects in every product we assemble. Join countless satisfied customers who have transformed their living spaces with our premium, made-to-measure creations. Trust Tracks Direct to elevate your windows' appeal and bring a blend of functionality and artistry into your home. Your satisfaction is our priority, and we invite you to share your experience with us on Trustpilot. Together, let's redefine window dressing excellence.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

473 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I know that your tracks 1280

I know that your tracks 1280, are good quality. I will be getting them the next time I need to purchase them.

8 août 2023
Logo de Tracks Direct

Réponse de Tracks Direct

Thank you for your trust in our product quality! We're delighted to hear that you've had a positive experience with our tracks, specifically the Silent Gliss 1280. We look forward to helping you again when you need to make your next purchase.

Noté 5 sur 5 étoiles

Good measurement guide

Good measurement guide, excellent product that, despite my dodgy maths, fitted perfectly!

27 juillet 2023
Logo de Tracks Direct

Réponse de Tracks Direct

We're thrilled to hear that our measurement guide was helpful and that our product turned out to be an excellent fit, even with some tricky calculations! Customer satisfaction is our goal, and we're delighted that everything worked out well for you.

Noté 5 sur 5 étoiles

Your website gives clear advice on…

Your website gives clear advice on measuring which ensures the Blinds fit properly. Blinds were east to fit with clear instructions for fixing to a wood frame - you need to add details on fixing to a metal frame

19 juillet 2023
Noté 5 sur 5 étoiles

A good result.

We have an awkward shaped bay window. The Tracks Direct website gives good guidance, and with that and a couple of calls to their help line they helped us to find the right Silent Gliss curtain rail solution. Very happy with the result.

3 juillet 2023
Noté 2 sur 5 étoiles

Good tracks but bad after service

Ordered curtain track for bay window very easily with all guidance online for particular angles.
Track arrived within given time but soon realised that incorrect fixings had been sent.
Called and explained small issue and replacements immediately sent out in post.
Once arrived they had sent the correct wall fixings but insufficient amount.
Called again and as I was trying to explain the issue the call went dead.
Then tried again and again but was cut off after one ring, obviously recognising my number.
Not good after service!!!

5 juillet 2023
Noté 5 sur 5 étoiles

Expertise

Ruth, one of the employees worked along with my measure, and also give good advice on which track to use. I loved her expertise! The track deleted perfectly like a glove. Thank you! 👌

31 mai 2023
Noté 5 sur 5 étoiles

Great product and great service. Excellent company.

We were not sure what to do with regard to curtains in our bay window. Neither of us wanted to block the light with curtains at the bends.
We found Tracks Direct online who shaped a continuous rail with returns to the wall each side of the bay.
Measuring was easy with their online guides - which was all checked by the company. They gave us some great advice on brackets to facilitate the 'sweep' of the curtains.
Track arrived as stated and was easy to put up. It looks fantastic.
From start to finish, the whole process took 14 days which would have been 7 - had I not been tardy in checking my emails.
Great product and great service, at fair price.
For some reason I note that this review site thinks we are writing from France - not so. We live in the UK.

11 mai 2023
Noté 5 sur 5 étoiles

Very helpful

Super fast to make and deliver
I would say that the metal tracks are flimsy - hopefully they will hold the test of time
Very helpful pre ordering

23 avril 2023
Noté 5 sur 5 étoiles

Top marks all round!

The ordering process couldn’t have been made any simpler. From start to finish, it was laid out in such a way as to avoid any mistakes. The price was more than fair and delivery was very fast and professional. Thank you to the team who put this together for us!

14 avril 2023

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