Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She expla... Voir plus
L'entreprise a répondu
49 Boucher Road, BT12 6HR Belfast, GB
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Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She expla... Voir plus
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Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above... Voir plus
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I had a really good experience at Sofology, thanks to Barry at the Boucher Road store who helped me choose my sofa. He was so friendly, approachable and really knowledgeable, which made the whole proc... Voir plus
L'entreprise a répondu
Fantastic team very Polite and helpful. James helped us with our purchase and could not be more helpful. No pressure sale approach just friendly and attentive.
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
49 Boucher Road, BT12 6HR, Belfast, Royaume-Uni
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Very good shop. Tidy, well run and very helpful/ friendly staff.

Réponse de Sofology - Belfast
Both sales people were excellent and made the buying experience brilliant

Réponse de Sofology - Belfast
I had a great experience with Sofology, I was in the shop just 3 times, first to look around, second to pick and order, third time to pay, within 3 weeks my Beautiful sofa was in my house, the delivery keep me up dated to the very minute, very happy with them, very nice lads, had it all sat up within minutes, lovely guys. So was the sales people. Very happy all in.

Réponse de Sofology - Belfast

Réponse de Sofology - Belfast

Réponse de Sofology - Belfast
Barry the sales manager who looked after us is one great man very helpful couldn't recommend this man enough credit to you

Réponse de Sofology - Belfast
Superb constructive and knowledgeable input from Selma at ourvisit to the store

Réponse de Sofology - Belfast
Exceptional customer service : helpful, patient, understanding and knowledgeable staff a 5* experience all around!
Thank You Sofology Team Belfast, Especially Salmá and Aaron :)

Réponse de Sofology - Belfast
Great experience from start to finish. Matt was great explaining everything we needed to know. 5*

Réponse de Sofology - Belfast
Matt was super helpful and made the experience really easy for me

Réponse de Sofology - Belfast
Sheer ease of not having to travel from shop to shop/ having spent 3 days just doing that

Réponse de Sofology - Belfast
It's was fun and encouraging of yall, Honestly was not expecting such but I really appreciate and enjoyed every single moment with guys

Réponse de Sofology - Belfast
Alison was excellent.Very quick and relaxing experience

Réponse de Sofology - Belfast
Firstly - the lady who served us was very patient and friendly and most importantly was fully knowledgeable about all sofa options we reviewed and went to great length to match our expectations of a significant investment showing us all options in store and on extensive range of options on her laptop and this ended in us confident in our purchase of a quality , long term asset to our home.

Réponse de Sofology - Belfast

Réponse de Sofology - Belfast
Aaron was friendly and helpful. He explained everything about the different options and even went and got a piece of oak flooring so we could see how it looked with the sofa feet. The purchase process was also really easy and there was no 'hard sell' for the insurance package (which we bought).

Réponse de Sofology - Belfast
Excellent range of sofas and really helpful and informative staff. Barry knew his stuff and was great with our youngest who we’d brought to store with us. Looking forward to getting our new sofa!

Réponse de Sofology - Belfast
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