Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She expla... Voir plus
L'entreprise a répondu
49 Boucher Road, BT12 6HR Belfast, GB
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Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She expla... Voir plus
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Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above... Voir plus
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I had a really good experience at Sofology, thanks to Barry at the Boucher Road store who helped me choose my sofa. He was so friendly, approachable and really knowledgeable, which made the whole proc... Voir plus
L'entreprise a répondu
Fantastic team very Polite and helpful. James helped us with our purchase and could not be more helpful. No pressure sale approach just friendly and attentive.
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
49 Boucher Road, BT12 6HR, Belfast, Royaume-Uni
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We had the best experience,we had a sales assistant called Teresa,such a pleasant and helpful lady. Nothing was any trouble. She showed us numerous settes and was very patient and kind. We had great chat with Teresa while picking the settees.Teresa got us sorted with our settees in a short time. She explained everything in detail. Teresa and all your staff made our visit so enjoyable.

Réponse de Sofology - Belfast
We had looked at a couple of different furniture places in our search for the perfect sofa for our new home.
The moment we walked in through the doors at sofology, it was evident this was where we were going to find exactly what we wanted. The designs and range they have are fantastic!
We had 2 or 3 different styles in mind and it was really difficult for us to make up our mind. Thankfully our sofologist Salma was more than up to the task! She was so very patient and knowledgeable, taking the time to understand the vision that we had for our home.
She was the perfect combination of standing back and watching us work through our thought processes and stepping in to offer advice.
We couldn't recommend her services enough or indeed sofology as a company!
Many thanks

Réponse de Sofology - Belfast
Very friendly staff. Very clear explanations and advice. Even got a cup of tea made!

Réponse de Sofology - Belfast
A fantastic experience instore. Teresa helped us to choose our new sofas, without being push or coming across as desperate for a sale. She listened to us, walked the store with us, gave her opinions on colours etc all while being friendly and warm. Would highly recommend to friends and family - and would particularly tell them to ask for Teresa

Réponse de Sofology - Belfast
So helpful and showed us different options that suited our needs.
Barry was amazing so helpful

Réponse de Sofology - Belfast
Salina made the buying process very straight forward, and there was a lot of flexibility around choosing my delivery! Great looking sofas - pleased with my purchases.

Réponse de Sofology - Belfast
Great staff, not being followed around the store from first walking in and no hard sell, made a more pleasant experience. Alison helped us narrow down our choices and walk through our order, with bit of humour and honesty.

Réponse de Sofology - Belfast
Staff were really welcoming and helpful without being pushy. Special thanks to Matt for helping us choose our sofa and understanding our needs.

Réponse de Sofology - Belfast
Staff very friendly and knowledgeable on all products

Réponse de Sofology - Belfast
I dealt with Aaron when pruchasing my new sofa. I found him pleasant, helpful, informative and very professional.

Réponse de Sofology - Belfast
Simple to navigate even for me.
Customer service extremely helpful

Réponse de Sofology - Belfast
The you lady was very helpful showing around the show room I explained what my needs are i tryed the sofas until I made my mind up the colour I wanted i will recommend Sofology for excellent service and not forgetting lovely hot chocolate drink and a biscuit to go with it.

Réponse de Sofology - Belfast
Teresa was extremely helpful and made the ordering process hassle free!
Would shop here again.

Réponse de Sofology - Belfast
Very well explained and the girl was helpful , took her time and not pushy at all , easy to chat to

Réponse de Sofology - Belfast
Ellie was really helping in store, getting us all the info we needed and sorted for our purchase. It was the key reason we wanted to buy in store.

Réponse de Sofology - Belfast
I like to have a browse around the showroom myself and I was able to do this, I was then approached by a staff member of staff who answered any queries I had, Teresa was very pleasant and helpful and I was able to purchase my sofa!!

Réponse de Sofology - Belfast
Very helpful even though I was back an forward changing my mined lol 😆 but happy now an can't wait for it to arrive

Réponse de Sofology - Belfast
Barry the salesperson was outstanding.
Very knowledgeable and also relatable.

Réponse de Sofology - Belfast
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