Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... Voir plus
L'entreprise a répondu
Middlebrook Retail Park, BL6 6JA Bolton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... Voir plus
L'entreprise a répondu
Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.
L'entreprise a répondu
Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service
L'entreprise a répondu
Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Middlebrook Retail Park, BL6 6JA, Bolton, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super easy and efficient ordering. I thought that I would have to come into store to use a friends and family discount code but it was all dealt with online / over the phone. Kelly was great. Thank you!
Also, no pressure to buy in store either. The staff were accommodating and friendly.

Réponse de Sofology - Bolton
I had to cancel and you were good refunded my deposit .thank you

Réponse de Sofology - Bolton
Bought a sofa today and I was served by Ash.
First of all, the service given by ASH was exceptional, he wasnt pushy and left me to pick and choose, and once I had decided on the sofa I wanted, he spent time to help me with the sizing and also helped me understand the cleaning and care requirements.
He was the epitome of first class service.
excellent excellent excellent.
I would definitely recommend Sofology Bolton in particular. if you are local and are looking for a new suite, then get yourselves along to Sofology.
10 out of 10.

Réponse de Sofology - Bolton
All of the staff are helpful without being at all pushy. This makes for a much more relaxing and pleasant shopping experience!

Réponse de Sofology - Bolton
Really friendly staff, helpful but not in your face. They were great with my young daughter and kept her entertained while we signed for the sofa. The process was very smooth and Ellie was great, looking forward to getting our new sofa. A lot of great options to choose from!

Réponse de Sofology - Bolton
My experience was great i am 67 and sometimes feel the internet a bit i hard to get my head round

Réponse de Sofology - Bolton
Good selection & nice quality sofa’s, no pressure sales but Harrison was very informative and non-prejudiced in steering us towards the cost of various options. We took time to decide & were happy to purchase.

Réponse de Sofology - Bolton
All the staff were superb in answering all of the questions I asked them and exceptionally polite

Réponse de Sofology - Bolton
A friendly informative discussion led to an easy decision.

Réponse de Sofology - Bolton
The staff and Sofology Bolton, Laura and Harrison, were knowledgeable, friendly, efficient and helpful. They knew all about the sofas and gave us plenty of advice regarding a possible purchase. We were then given time to consider our options with no sense of pressure. Their relaxed and courteous manner, together with the exceptional deal, created the trust enabling us to go ahead with our purchase. They are both a credit to the organisation.

Réponse de Sofology - Bolton
John was very professional and knowledgeable about the sofas we were buying

Réponse de Sofology - Bolton
We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with a cup of coffee too! All the staff were lovely & we felt comfortable finding the right sofa for us, without any pressure to buy, but once we’d made our choice, ordering was a very straight forward process. Thanks for making it an enjoyable experience!

Réponse de Sofology - Bolton
Great service and advice by John at the Bolton middlebrook store. Very friendly and knowledgeable.

Réponse de Sofology - Bolton
Excellent service and very professional, she answered all my questions and explained things very clearly.

Réponse de Sofology - Bolton
Noshin was absolutely the best sales person I have come across she had helped us for hours at a time and we ended up buying a sofa for double what we was thinking because of how good her service was another sales person tried to intrude saying we are not on commission I will deal with you once she was away from us which we didnt like. But thank u again noshine

Réponse de Sofology - Bolton
A really great experience and customer servie provided by Ellie (on Monday 2nd March) and then John (on 6th March). Really knowledgeable, helpful and informative. Thank you very much!

Réponse de Sofology - Bolton
Thankyou for great service from Harrison and Hakim , no question was one too many . They were happy to wonder the shop to show each fabric colour displayed on a sofa. Appreciated the guidance without pressure. Thank-you

Réponse de Sofology - Bolton
I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely happy and confident before making any purchases.
They were also incredibly kind and patient with my 14-month-old, which meant so much to us. It’s not often you come across service that thoughtful and genuine.
A huge thank you to Noshin and Harrison for going above and beyond — we truly appreciate your help 5 star

Réponse de Sofology - Bolton
Ellie gave great customer service, she was friendly and polite and a pleasure to deal with. Would definitely recommend.

Réponse de Sofology - Bolton
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.