Sofology - BoltonAvis 

2 838
TrustScore 5 sur 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x

L'entreprise a répondu

Noté 5 sur 5 étoiles

We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Middlebrook Retail Park, BL6 6JA, Bolton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 838)

18 585 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great shopping experience

Great shopping experience. Staff were there when needed but we were able to browse at our leisure. Harrison was very friendly and knowledgeable about the furniture. Ellie was also very friendly and took our order who made the process very easy and answered all of our queries. Oh and the store smelt amazing!

7 février 2026
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

The salesman was very informative

The salesman was very informative
and polite. Didn’t push too hard for the sale. Explained delivery time and commencement of payment.

9 février 2026
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Attention to detail

Attention to detail, Friendly, Good links to other stores,

7 février 2026
Logo de Sofology - Bolton

Réponse de Sofology - Bolton

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Great customer service by all staff

Great customer service by all staff. Very approachable

8 février 2026
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 4 sur 5 étoiles

Best sofa shop

We was offered help and also left to make our own decisions.
We always use sofology.

7 février 2026
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Réponse de Sofology - Bolton

Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

We went in looking for a chair idea

We went in looking for a chair idea. Something different from our sofa and found a lovely little idea in the 50% off display section. John was very helpful explaining what this was. After going around 3 shops, we decided to go with this Keswick love seat chair, big enough to fit 2 , so ideal for the extra space we required. Very happy with our purchase and the service provided today at Sofology Middlebrook and with Johns knowledge

7 février 2026
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Réponse de Sofology - Bolton

Thank you so much for your 5-star review! We truly appreciate you taking the time to share your positive experience with us. Your feedback means a lot to our team, and we are delighted to know that you were satisfied with our service. If there is anything else we can assist you with in the future or if you have any questions or suggestions, please don't hesitate to reach out. We're always here to help and look forward to welcoming you again.

Noté 5 sur 5 étoiles

very helpful lady with no pressure…

very helpful lady with no pressure talked me through everything credit to the company

7 février 2026
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Réponse de Sofology - Bolton

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Great customer service

We were well advised and looked after by Noshine. She was very knowledgeable and went above and beyond to make sure that we made a good choice of sofa. She took a lot of time to show us round and take us through the purchase. Excellent customer service!!!

7 février 2026
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Réponse de Sofology - Bolton

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Great service from the team and…

Great service from the team and especially Ash at the Middlebrook store. Very happy with the advice and our purchase. Would certainly recommend Sofology Bolton.

3 février 2026
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Réponse de Sofology - Bolton

Thank you Wayne, we are so happy to hear that Ash was helpful during your visit.

Noté 5 sur 5 étoiles

We wanted a sofa that had a quick delivery…

We wanted a sofa that had a quickk delivery laura went above and beyond to help us couldnt have asked for a better service

29 janvier 2026
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great experience at Sofology Bolton

We had a really good experience ordering two sofas from Sofology Bolton in the January sale. One of the sofas we chose was new in and the colour swatches hadn’t arrived. I left my details and received an email a few days later that they were now in stock.
I really like how there is a display next to each sofa showing sofa configurations and large swatches of material which you can remove and lay on the sofa side by side to compare colours and materials. This is much easier than in a book and I found this really useful to compare and decide.
Ellie served us and was very helpful, as was her colleague, the store manager I believe, who helped with measurements and telling us how the sofa comes apart to check it would fit through our doorways. All of the staff were very helpful and not at all pushy. We decided to order a second sofa as it could be delivered at the same time and would be covered by the insurance policy saving quite a lot of expense.
Really looking forward to receiving our sofas in approx 11 weeks time!

29 janvier 2026
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Réponse de Sofology - Bolton

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Great service from Megan and the team

Great service from Megan and the team, we are returning customers for the second time. 👌

1 février 2026
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Réponse de Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great customer service

Already given a review for the grest service from Ash when we purchased our sofa yesterday! Then I rang back today to change my mind again.!! Ash was busy so Megan amended my order, she was very helpful with nothing seemed too much trouble. So thankyou very much. Great service.

1 février 2026
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Réponse de Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Great service

We have been looking for a while and liked a few Sofology options. But the non hard sell approach by Ellie and the store manager allowed us to get the help we needed, offering other suggestions and also giving us space and time to decide. Thank you both. Can’t wait for them to arrive now!

25 janvier 2026
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Réponse de Sofology - Bolton

We look forward to delivering!

Noté 5 sur 5 étoiles

Ash was very pleasant and allowed us to…

Ash was very pleasant and allowed us to browse without being harassed. He was on hand when we had questions and was very knowledgeable. No pressure and even though we did it walk out twice to look at other options he was friendly and said he would be happy to help when we come back in

31 janvier 2026
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Réponse de Sofology - Bolton

Thank you for sharing Mr Johnston

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