Sofology - BoltonAvis 

2 838
TrustScore 5 sur 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x

L'entreprise a répondu

Noté 5 sur 5 étoiles

We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Middlebrook Retail Park, BL6 6JA, Bolton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(2 838)

18 606 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ash was really helpful with our…

Ash was really helpful with our measurements and found is a perfect 4 seater sofa. Thank you!

11 janvier 2026
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Réponse de Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Very helpful left us alone until we…

Very helpful left us alone until we were ready the guy who sorted everything for us was very helpful his name was Ash..5 out of 5 cheers.

10 janvier 2026
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Réponse de Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Great experience

Great experience buying a sofa set from middlebrook. Nosheen was informative and not overbearing at all. Enjoyed the process and left feeling very confident in decision.

10 janvier 2026
Avis spontané
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Réponse de Sofology - Bolton

What an amazing review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Friendly and helpful

Friendly and helpful

10 janvier 2026
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Réponse de Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Having visited countless sofa sales…

Having visited countless sofa sales shops we felt Sofology had some really good quality choices at a competitive price. We were served by a lady named Noshine who was so friendly helpful. Noshine also had really good product knowledge and gave us very helpful advice. Would not hesitate to recommend, thank you so much for your help

8 janvier 2026
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Réponse de Sofology - Bolton

Thank you so much for your kind review! We’re really pleased to hear you found great quality options at a competitive price and that Noshine provided such friendly, knowledgeable service. We’ll be sure to pass on your lovely feedback to her. Thank you for the recommendation - it truly means a lot 😊

Noté 5 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff, Ella was relaxed and explained everything really well
The sofa is comfortable and stylish and a fabulous colour can’t wait for it to be delivered

7 janvier 2026
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Réponse de Sofology - Bolton

Hi there, thank you for your review. Another great review for Ella, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

First visit here our sales assistant…

First visit here our sales assistant Ash was very knowledgeable and polite and helpful.We bought sofa and 2 chairs

7 janvier 2026
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Réponse de Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Nosheem was fantastic in store in…

Nosheem was fantastic in store in Bolton. Thanks so much for your help.

2 janvier 2026
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Réponse de Sofology - Bolton

What an amazing review, thank you so much for taking the time to write this 😊

Noté 1 sur 5 étoiles

Appalling experience with still no solution

Hi all, I’m writing this review 12 weeks after purchasing my sofa. I have still not received it and no update as to when it’s coming! The most annoying part is they “guaranteed” it me for Christmas which is a big reason in me paying so much money. I couldn’t ask family to come round when I only had 2 camping chairs for me and my girlfriend. It ruined our festive period. I’ve been on the phone 2 times since then but every time I try to speak to their shockingly bad customer service team I get pushed off and told I’ll get a phone call back in 1-5 days which both times hasn’t happened. I urge you to think about buying a sofa from this company as my experience with them has been a horrible one with still no solution.

5 janvier 2026
Avis spontané
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Réponse de Sofology - Bolton

Hi Ben, we are sorry to hear this. Please send an email to social.media.complaints@sofology.co.uk, including your details, and we will chase this up for you.

Noté 5 sur 5 étoiles

We was servef ny Ash and he was bery…

We was servef ny Ash and he was bery helpful
Thank you Ash

2 janvier 2026
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Réponse de Sofology - Bolton

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

Noté 3 sur 5 étoiles

Purchasing pitfalls

I don’t like being advised during the end of the purchase process about the non refundable policy it’s disingenuous. Having to read the terms and conditions on my mobile phone is not acceptable and this was hurriedly completed with no time to make consideration to the details.

26 décembre 2025
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Réponse de Sofology - Bolton

Hi Karen, we are sorry to hear that you are unhappy. It is important for us to be transparent with our customers about the orders being non-cancellable. We thank you for your feedback.

Noté 5 sur 5 étoiles

Excellent service from Ash

Went into store we went to the regency sofa once we were ready a gentleman called Ash showed us the sofa in detail

3 janvier 2026
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Réponse de Sofology - Bolton

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us.

Noté 5 sur 5 étoiles

Relaxed

Relaxed
No pressure
Knowledgable

3 janvier 2026
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Réponse de Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Hassle free experience

We have used this store in Bolton several times in the past so we know the quality of the furniture is good. What makes the difference is that the staff are knowledgeable and approachable but don’t follow you around the shop giving you all the time you need to decide what you want. Many thanks to Nicola who was very friendly and helpful.

2 janvier 2026
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Réponse de Sofology - Bolton

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Helpful

Helpful staff

2 janvier 2026
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Réponse de Sofology - Bolton

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Great customer care from Ash

Great customer care from Ash, he gave us the space and time needed to decide on things, He wasn’t to pushy or in our face. Very friendly also.

29 décembre 2025
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Réponse de Sofology - Bolton

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

My experience following my visit to Sofology

We were greeted by Megan when we entered the Sofology shop in Bolton. She was professional, clear, and took the time to answer all our questions thoroughly. She listened carefully to our needs and, without any pressure, recommended several suitable options for us to consider. As a result, we purchased a lovely suite and are very much looking forward to receiving it in April.

30 décembre 2025
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Réponse de Sofology - Bolton

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Excellent service

Excellent service, allowed to walk around and take a good look at all sofas, all questions answered. Enjoyed the cuppa and biscuits. All and a very pleasant experience, and yes we bought our sofa! Thank you Kelly

30 décembre 2025
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Réponse de Sofology - Bolton

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

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