A friend recommended them to me, and I ended up being a repeat customer, which tells you everything you need to know at this price range. The only reason I probably won't be going back is that I've... Voir plus
Établissement
Changer d'établissementUnit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR Cambridge, GB
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Lisez les avis des autres
Excellent service. Sales person Ethan was polite, patient and did not press for sale. We got enough time with very thoughtful and engaging discussion to finalise our order.
L'entreprise a répondu
Friendly and knowledgeable team. As we entered we were approached and pointed to areas where we could find the type of sofa we were looking for. We were left to look around on our own with no pushy s... Voir plus
L'entreprise a répondu
Felt a bit rushed, felt sales person was eager for a sale,was only asked did I have any questions after agreement was signed but must add he was polite,can understand eager for sale in the present cli... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 5b, Cambridge Retail Park, Newmarket Road, CB5 8WR, Cambridge, Royaume-Uni
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A smooth and enjoyable purchase through Ethan
Ethan was so helpful. He broke everything down for us, took the time to explain and help us make our choice and didn’t rush us to make our decision even though it was almost closing time! He made our purchase an incredibly smooth and joyful one. Thank you!

Réponse de Sofology - Cambridge
Ethan Gilks was brilliant
Ethan Gilks was brilliant, knew everything we needed and made everything so easy and ultimately got us the sofa we dreamed of

Réponse de Sofology - Cambridge
Friendly helpful staff without being…
Friendly helpful staff without being over keen for a sale

Réponse de Sofology - Cambridge
Rai made our visit a pleasure very…
Rai made our visit a pleasure very knowledgable and professional

Réponse de Sofology - Cambridge
Excellent service from start to finish
Excellent service from start to finish. Just ordered a 2.5 sofa and it’s been a great experience with all the staff. Highly recommended

Réponse de Sofology - Cambridge
We phoned up to place our order and the…
We phoned up to place our order and the whole process was quick and simple with the great help for Raihan. He explained the whole process and he took the time and consideration with us so can’t fault his customer service! Can’t wait for our new sofa to arrive now. Thanks again, Raihan!

Réponse de Sofology - Cambridge
Outstanding customer service
Outstanding customer service, Karim was extremely attentive & knowledgeable and helped us in making a decision about what is, a big spend in household furniture.
Would recommend Sofology to all friends & family. Cant wait for the sofa to arrive!

Réponse de Sofology - Cambridge
Very good customer service and very…
Very good customer service and very helpful with our choices.

Réponse de Sofology - Cambridge
Very helpful
I have been back and forwards to your store in Cambridge looking at the same sofa's, deciding whether to buy them or not, as well as looking in other stores and online.
The clincher for me was not only the Sofa's I decided to buy but the service I received.
The gentleman who looked after me when I came to Sofology was Raihan.
He was excellent. So patient, so helpful and always had a smile on his face. Raihan answered every question I had clearly and explained it all to me.

Réponse de Sofology - Cambridge
Ethan at Cambridge was a super star and…
Ethan at Cambridge was a super star and guided us through several configurations over 3 days until we were happy. He went above and beyond to help us out. Ethan was very thorough and made the experiance a joy.

Réponse de Sofology - Cambridge
Easy clear set up and Ethan had great…
Easy clear set up and Ethan had great customer service skills

Réponse de Sofology - Cambridge
Went in with the intention to buy
Went in with the intention to buy. All staff were helpful and courteous and Ethan guided us through the process making it an enjoyable and stress free experience.

Réponse de Sofology - Cambridge

Réponse de Sofology - Cambridge
Excellent customer service from Ethan at the…
Excellent customer service from Ethan at the Cambridge store. Two visits to the store to make sure we were making the right purchase for us. Ethan was able to answer all the questions we had. Great experience.

Réponse de Sofology - Cambridge
Ethan was incredible from start to…
Ethan was incredible from start to finish. Very professional, explained everything clearly and concisely, was a genuine friendly person and very knowledgeable about what Sofology had to offer - just what you want when buying a sofa!

Réponse de Sofology - Cambridge
Great experience - we came out with exactly what we wanted.
I really cannot recommend Sofology, Cambridge enough especially Adnan. We had been to a few furniture stores before arriving at Cambridge and Adnan gave us time to look around before approaching us. By which time we knew what we wanted but Adnan was able to give us a clear explanation of what we were hoping to buy - no hard sell but he listened to what we wanted and supported us to come to a decision. We are now just awaiting the arrival of the sofa.

Réponse de Sofology - Cambridge
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