Sofology - Cannock Avis 2 667

Kimberley was extremely knowledgeable and professional throughout the consultation. She clearly has a lot of experience and truly knows what she’s talking about when it comes to sofas. She took the time to explain everything clearly and made the whole process easy and enjoyable. On top of that, she was very friendly and approachable, which made the experience even better. I would highly recommend her for anyone looking for expert advice.

Great Customer Service, really explained our options well without the pressure

Lisa at the cannock store was very good explained everything good customer service very happy.

Excellent service from Lisa from introduction no hard sell very knowledgeable thank you for all your help very happy

Excellent staff
Very knowledgeable
Not pushy

Was treated tremendously by Lisa only issue very slow wifi

was very informatiive and polite offereda drink and biscuit gave all contacts and reassuring details answering questions about cover and cleanning very affectionate very satisfactory looking forward to my purchase

Great staff knowledgable but not pushy. Excited to receive my furniture

Sunny was welcoming, friendly and helpful. No pressure etc.

Salesperson warmly welcomed us into the showroom and allowed us to view the numerous sofas and chairs. After selecting one that we liked she helped with choosing colours and other accessories. Extremely knowledgeable and most helpful, carefully explaining everything. Easily a 5 star rating.

We were able to explore the store without any hassle from staff. We were shown how each style of sofas etc had all the sizes and there were the fabric samples for you to choose from. The process was easy for us to make a decision with the help of Sunni.

Disappointing Wood not shop at Sofology again got my full refund for city but no compensation was not my fault that the fabric on the city was damaged

No need for the hard sell the product sells itself

First time in Sofology, I wasn't disappointed. Julie looked after us. She explained everything we needed to know. Great experience. Would recommend to family and friends.

lovely staff , very easy process at cannock brancjh

All information given was clear and all my questions were answered. We were really looked after and we’re very pleased with the service

Really great customer service especially from Jess and Kim. Both were patient, knowledgeable and were able to answer all of our questions.

I believe the lady was called Linda who assisted us with our decision to purchase our settee. She was very helpful and professional at all times explaining everything we needed to know without any of the sales jargon. Very pleased with the service she provided.

Approached by Kimberly when arrived, gave a lovely welcome. Left to browse, but very attentive when needed 👍🏼 Thank you

When we walked into the store the USUAL thing happened and we were immediately approached by a Sales person.
As we were only looking at furniture for our apartment she left us to browse, which we did unhindered.
After viewing items which wouldn't suit we then found exactly what we wanted.
We indicated to the young assistant and she was so pleasant but not pushy, she knew all about the items we were interested in and answered all our questions.
The outcome was that we purchased 2 x chairs and will be returning to find the right sofa soon.