We had two visits to the store. Pete was fantastic on both occasions and helped us find the perfect furniture. Even the manager looked after us and took time out to make drinks. She was also brilliant... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGreyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went in having no idea what we wanted, but through the help of a lovely lady we managed to secure the perfect sofa, everyone was friendly and welcoming but not at all pushy or invasive! Couldn’t recom... Voir plus
L'entreprise a répondu
No sales pitch. Very relaxed atmosphere. Lovely sofas and chairs. The member of staff who dealt with us was fantastic.
L'entreprise a répondu
Outstanding as always! This was my 4th purchase from the store! The service I received was outstanding. Luan gave a friendly & genuine welcome. I was feeling a little overwhelmed with how many choi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- aussi dans
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Royaume-Uni
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We had a very good experience buying…
We had a very good experience buying our new sofa in Chester. John was brilliant, took us through every stage and made sure we were happy before buying! John definitely made a difference with our buying experience!
8 mars 2026
Réponse de Sofology - Chester
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊
Julie was very helpful and informative
Julie was very helpful and informative. Made the purchase quick and simple. This is my 4th sofa bought from the store in a short space of time to furnish my new home and that is because every member of staff has been helpful without being pushy and seem to really know the products and the delivery procedures well. I don’t think I will ever go anywhere else to be honest it’s a pleasure to shop there.
8 mars 2026
Réponse de Sofology - Chester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great person to deal with Kirsten no…
Great person to deal with Kirsten no Pressure at all lovely person to deal with
8 mars 2026
Réponse de Sofology - Chester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent
Excellent, dealt with Julia in Chester retail park. She was so helpful and made the whole thing an enjoyable experience cant wait for the delivery
8 mars 2026
Réponse de Sofology - Chester
Hi there, thank you for your review. Another great review for Julia, we will make sure to pass this on! Have a nice day.
We were advised by John
We were advised by John. He was helpful without being over powering, which made such a difference to the experience. We don’t feel pounced on as soon as we entered the store. John was pleasant in manner, and this made such a difference, he was amazing.
8 mars 2026
Réponse de Sofology - Chester
Hi, thank you so much for your review. We're pleased that you're happy with the service provided by John and that you found the process hassle-free! Have a great day 😊
Julia and Daniel were both extremely…
Julia and Daniel were both extremely helpful. They understood my needs and my wishes and offered helpful advice to aid my decision The ordering process was fully explained and at no time did I feel pressured. I would highly recommend sofology
6 mars 2026
Réponse de Sofology - Chester
Thank you so much for your recommendation.
Réponse de Sofology - Chester
Thank you for taking the time to leave a 5-star review!😊
We have been back to the store 3 times…
We have been back to the store 3 times in Chester and each time John has taken time with us.
John was patient and guided us to what sizes we gave him to which settee we could have
100% professional
Thanks John your tops
28 février 2026
Réponse de Sofology - Chester
Thank you for this amazing review Joanne :-)
Réponse de Sofology - Chester
Thanks for awarding us 5 stars :-)
We had a fantastic experience
We had a fantastic experience at Sofology in Chester, all thanks to Julia! From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. She took the time to really understand what we were looking for in a sofa and guided us through the options without any pressure.
Julia made the whole process smooth and enjoyable, answering all our questions and helping us choose the perfect sofa for our home. Her professionalism and attention to detail were outstanding, and we genuinely felt she cared about making sure we were happy with our choice.
If you’re visiting Sofology in Chester, we highly recommend asking for Julia, she’s a real credit to the team!
28 février 2026
Réponse de Sofology - Chester
What an amazing review. Thank you so much for taking the time to share Mr Meadows!
Great
Really great experience buying from Sofology. It's a good size store with plenty of sofas to try. Nic was incredibly helpful and explained everything thoroughly. A very efficient process.
22 février 2026
Réponse de Sofology - Chester
Thank you Georgie
Purchasing experience
John, the salesman, met us when we entered the shop. was friendly and around if we needed assistance. Once we had chosen the sofa we wanted he made us a drink then explained all the Ts & Cs and various add on options without the hard sell, which was appreciated.
27 février 2026
Réponse de Sofology - Chester
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent product just what we wanted,
Excellent product just what we wanted,
All explained by Nic no pushy sales great service
27 février 2026
Réponse de Sofology - Chester
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Réponse de Sofology - Chester
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Hassle free shopping
We were approached when we first went in the store by Julia then we were left alone to browse, no pressure selling but we knew to ask if we needed more info, the first time we went we didn't know for sure which to buy so we found Julia and she gave loads of info, but didn't come across as wanting a sale, more on a going shopping with a friend kinda vibe, we returned two days later and made our purchase, fortunately for us she was working so she talked us through all the options, again no pressure. We went to other outlets and the pressure made us want to leave as soon as we walked in, the quality of the stock is also really good, if you want hassle free shopping this is the place, I'd definitely recommend.
25 février 2026
Réponse de Sofology - Chester
Thank you for taking the time to write this amazing review Mrs Bradshaw :-)
Very helpful
Very helpful, all staff were really pleasant and friendly Not pushy at all .
Very informative.
John who served us and helped with the purchase was extremely friendly and professional . Highly recommend.
22 février 2026
Réponse de Sofology - Chester
Thank you for your recommendation Karen.
Réponse de Sofology - Chester
Thank you for choosing Sofology Mr Williams
We came in with an idea of what we…
We came in with an idea of what we wanted. Kristen was more than happy to help us with looking. She showed us a few different sofas. Very helpful
2 janvier 2026
Réponse de Sofology - Chester
Thank you for awarding us 5 stars Mr Williams!
Your sales person John from Chester was…
Your sales person John from Chester was excellent
24 février 2026
Réponse de Sofology - Chester
Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.
Very helpful staff and not pushy at…
Very helpful staff and not pushy at all.Highly recommend buying from Chester Sofology!
20 février 2026
Réponse de Sofology - Chester
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.