The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Voir plus
L'entreprise a répondu
Unit A, 226 Purley Way, CR0 4XG Croydon, GB
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The staff are lovely they don’t push a sale; the advise Wioleta gave was amazing my dog loved her. I gave the wrong email address by mistake which effected my application for finance and Kareem the ma... Voir plus
L'entreprise a répondu
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear a... Voir plus
L'entreprise a répondu
Umut was very attentive from the moment we walked in. He was friendly and knowledgeable. Umut was keen to offer lots of options and give space to decide in between. He was the perfect balance of at... Voir plus
L'entreprise a répondu
From start to finish, a stress free and laid back process. Gordon who helped us on the day was top notch, very helpful and extremely professional. He explained and took us through everything with... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, 226 Purley Way, CR0 4XG, Croydon, Royaume-Uni
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Amen provided excellent service, made our experience a 5 star one

Réponse de Sofology - Croydon

Réponse de Sofology - Croydon
When I walked into the store, I was greeted with a smile straight away!
I knew exactly what I wanted, but silly forgot to bring my measurements, but the sales advisor was patient enough to let me sort this and advised if an adjustment needs to be made, it was a simple phone call.
This is the first Sofa I’ve purchased from Sofology and they really do have a beautiful collection

Réponse de Sofology - Croydon

Réponse de Sofology - Croydon
We found the sofas that we wanted and given a great service from the person who attended to us. She was very knowledgeable about the sofas and wheather or not they would fit through our hallway. Very attentive to what we wanted and listened.

Réponse de Sofology - Croydon

Réponse de Sofology - Croydon

Réponse de Sofology - Croydon
Purchased a sofa in the Purley way store with huge help from Utur!! I had a super specific vision in mind and he helped inform my decision, with his great product knowledge and advice. Lovely guy and had an enjoyable shopping experience!

Réponse de Sofology - Croydon

Réponse de Sofology - Croydon
Her patience was more than exceptional going the extra mile to make sure hot what we wanted need more people like her cannot thank you enough .Thank you so much Amen

Réponse de Sofology - Croydon
Excellent service from Amen. Unobtrusive but very helpful when we needed it. Made the difference.

Réponse de Sofology - Croydon
It was a great experience with the staff who served us.

Réponse de Sofology - Croydon
Very nice lady, Amen assisted me with my purchase of a new sofa bed and armchair. Very helpful, friendly staff.
Very quick efficient service. A real pleasure shopping there.

Réponse de Sofology - Croydon
The sale man was very helpful and patient He explain very clearly all the options available for my purchase.

Réponse de Sofology - Croydon
Really lovely experience at Sofology Croydon! We were able to take our time looking around without feeling rushed or pressured, which was great. When we had questions, Umut (sales person) gave clear and helpful info. Everyone was super friendly and welcoming — they were also amazing with our 2-year-old daughter. Couldn’t have asked for better service! Sofa ordered and waiting for delivery :)

Réponse de Sofology - Croydon
As I've only just placed my order for a 3 piece suite, I'm basing my 5 star review on the in-store experience, in particular the assistance provided by Wioleta Kicka, who was absolutely fantastic in helping my wife and I through the whole process, from understanding the product itself (e.g. materials, different seating cushion types, colour palette, etc) and the aftercare services provided by Sofology. There was no hard sell just a real desire on the part of Wioleta to ensure that we as customers were provided with all the information we needed to make an informed decision on our next sofa purchase.

Réponse de Sofology - Croydon
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