Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everyt... Voir plus
L'entreprise a répondu
Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Good customer service and found what I was looking for. Encouraged to wonder around at my own pace and try different sofas. Ended up buying the first I seen. Salesman was friendly and explained everyt... Voir plus
L'entreprise a répondu
Great place to shop . Staff member introduced himself asked if he could help with anything explained back to look at sofa . Let us get on no pressure sales . When decided to go ahead with order asked... Voir plus
L'entreprise a répondu
We ordered online and it was seamless!! We explored the range online, looking at what we liked the look of and visited the store to try out the ones we liked and see the different materials and flex o... Voir plus
L'entreprise a répondu
I had a great experience at Sofology Dundee, thanks to Zee. He was friendly, professional, and made the whole process feel relaxed and easy. I really appreciated that he wasn’t pushy at all—he gave us... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service in-store. There was no pressure to hurry in any of our decisions and the assistant was on hand and helpful when required.

Réponse de Sofology - Dundee
A great experience choosing our sofa today . Brian was very helpful and knowledgeable helping us choose the right sofa for us many thanks. Grant

Réponse de Sofology - Dundee
Cameron was very knowledgable and did not feel under any pressure at all when deciding what style and colour we were wanting.
Even got a coffee whilst we decided
Very pleased and csnt wait for the sofa to be delivered

Réponse de Sofology - Dundee
Thanks to Karen John at Sofology Dundee who was very helpful during our choosing of a new sofa and armchairs. Everything was explained clearly to the point we had no questions to ask. A very pleasant experience indeed.

Réponse de Sofology - Dundee

Réponse de Sofology - Dundee
Went into Sofology Dundee last week purely for a nosey, fully intending to buy a sofa from the shop next door. Clearly the universe — and the Sofology staff — had other plans.
From the start, the two members of staff were absolute stars. Friendly, down-to-earth, and armed with top-tier banter. No pressure, no sales tactics, just good chat and the freedom to wander about pretending I wasn’t about to spend money.
Even after declaring that nothing had caught my eye (awkward), they took it in good humour and encouraged me to keep looking. And then — right as we were leaving — I spotted the sofa at the front of the store. Sat down, had a chat, and that was game over.
The sofa was better quality than the one I’d planned to buy elsewhere and over £200 cheaper. Naturally, I did the sensible thing and bought the sofa and an armchair.
What really sealed it was the customer service. The staff made the whole experience relaxed, fun, and genuinely enjoyable — it felt more like shopping with pals than being sold furniture.
Excellent service, great value, cracking furniture… and a reminder that “just popping in for a look” is never to be trusted. Highly recommend Sofology Dundee.

Réponse de Sofology - Dundee

Réponse de Sofology - Dundee
Staff very helpful and knowledgeable about the sofa we were looking at

Réponse de Sofology - Dundee
Great salespeople, very accommodating and knowledgeable which made it easy to make the right choices.

Réponse de Sofology - Dundee
Great people and lovely selection of sofas with lots of options to customise

Réponse de Sofology - Dundee
Lovely showroom to walk around.
Friendly, helpful staff.
Good selection of sofas, colours and styles.

Réponse de Sofology - Dundee
Excellent service and quality...when back for more!

Réponse de Sofology - Dundee
An extremely great store in Dundee, very well laid out, easy to view stock and excellent choice. Staff smart, well presented but more importantly polite. We made a purchase.

Réponse de Sofology - Dundee
Very helpful staff great customer service and explained any questions I had with ease .

Réponse de Sofology - Dundee
The whole experience was super easy staff attentive and made picking the perfect sofa the easiest it could be

Réponse de Sofology - Dundee
Great store with beautiful quality sofas and more,fantastic helpful staff. This will be our third sofa from this branch, you can't beat the quality colour range.

Réponse de Sofology - Dundee
Cameron from the Dundee store is very pleasant and helpful

Réponse de Sofology - Dundee

Réponse de Sofology - Dundee
Salesman answered all our questions and concerns without putting pressure on.
Was a pleasure to deal with.

Réponse de Sofology - Dundee
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.