Sofology - Dundee Avis 

2 373
•
TrustScore 5 sur 5

4,9

Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your sales person was very polite and put myself and my daughter in law at ease right away. Answered all questions with no hesitations and allayed any unsurities we may of had. Relayed the costs etc i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sales people used a softer approach, no chasing clients around the showroom. Acknowledged, left to browse then opened up conversation after we had time to look at everything on display.

L'entreprise a répondu

Noté 3 sur 5 étoiles

Firstly the positives, very helpful sales staff, nice products. The downside the delivery people won’t put on shoe covers and if you don’t let them bring their outdoor footwear on to your carpets they... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(2 373)

13 841 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very helpful, professional service

Karen was helpful without being pushy, answered our questions and gave us the e required information to make a decision.

18 janvier 2026
Logo de Sofology - Dundee

Réponse de Sofology - Dundee

Thank you for awarding us 5 stars Ally :-)

Noté 5 sur 5 étoiles

Great sofa store

Our salesperson Derek was very knowledgeable, helpful and down to earth, gave us time and space to discuss and try out lots of sofas before we found the perfect one.

17 janvier 2026
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Réponse de Sofology - Dundee

Thank you for awarding us 5 stars Kerry

Noté 5 sur 5 étoiles

We had a great experience at sofology…

We had a great experience at sofology where they could not have been more helpful. This is our second sofa order with them and we’ll be back again.

17 janvier 2026
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Réponse de Sofology - Dundee

Thank you for awarding us 5 stars Mr Davidson

Noté 5 sur 5 étoiles

The lady in the store was so helpful…

The lady in the store was so helpful and kind… A+++ service

19 janvier 2026
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Réponse de Sofology - Dundee

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 4 sur 5 étoiles

Understanding staff

First class given time to make up our mind no pressure from sales staff and all items explained

18 janvier 2026
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Réponse de Sofology - Dundee

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Excellent customer service

The member of staff we dealt with, Cameron, was friendly and extremely helpful. Cameron was knowledgeable about the products and able to answer all of our questions. The process was quick and simple and we look forward to the delivery of our sofa.

18 janvier 2026
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Réponse de Sofology - Dundee

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Cameron. Have a great day 😊

Noté 5 sur 5 étoiles

Sales advisor was very patient and…

Sales advisor was very patient and provided good information about the products.

18 janvier 2026
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Réponse de Sofology - Dundee

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great sofa shop

Went to a few sofa shops had a sofa from sofology before had a look about Matt helped us he wasn't pushy left us to have a look about them answered all our questions picked our sofa so just on the countdown now

15 janvier 2026
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Réponse de Sofology - Dundee

Thank you for your lovely feedback!

Noté 5 sur 5 étoiles

Professional and honest advice…

Professional and honest advice communicated in a friendly manner.
Great selection.

15 janvier 2026
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Réponse de Sofology - Dundee

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Karen introduced herself and explained…

Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once did we feel pressured or harassed but equally never once did we have to search for help. This helped us relax and feel at ease to browse and try different sofas. We found what we've been looking for,that we didn't find in other stores. Approached Karen and she went through everything about the purchase and about the extended warranty and cleaning kit.Could not have asked for a lovelier assistant than Karen, she is a gem.

14 janvier 2026
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Réponse de Sofology - Dundee

This is a great review, thank you for sharing. We are so pleased that Karen was helpful during your visit.

Noté 5 sur 5 étoiles

Excellent customer service

Delighted with the service we received at Sofology. We were given the time and space to wander the store ourselves, but the team was quick to provide advice and help when we needed it. We felt no pressure to make a purchase. We ordered 4 two-seater sofas and the ordering process was smooth, simple and transparent. Looking forward to receiving the sofas in due course.

14 janvier 2026
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Réponse de Sofology - Dundee

Thank you for this great reiview :-)

Noté 5 sur 5 étoiles

Purchasing sofas

Friendly welcome when entering the store put us at ease. So helpful when choosing our sofas. Everything was explained fully about the product. A very good retail experience. Abigail and Karen were very professional

13 janvier 2026
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Réponse de Sofology - Dundee

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Nice salesman not pushy at all and…

Nice salesman not pushy at all and worked with us. We had been in a few times so we knew what we wanted but needed to work when we wanted delivery. Nothing an issue for him

8 janvier 2026
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Réponse de Sofology - Dundee

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

We done Abigail

We done Abigail. We had a fantastic experience at Dundee store.

12 janvier 2026
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Réponse de Sofology - Dundee

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

Positive thoughts

Derek was very helpful and explained the process in a friendly and professional manner. We can’t wait to receive our new sofa!

12 janvier 2026
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Réponse de Sofology - Dundee

Hi there, thank you for your review. Another great review for Derek, we will make sure to pass this on! Have a nice day.

Noté 4 sur 5 étoiles

Good Selection and Customer Service

Good selection, and customer service was informative although not pressurising.

9 janvier 2026
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Réponse de Sofology - Dundee

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

Purchased a new sofa from Brian in the…

Purchased a new sofa from Brian in the Dundee store, liked his relaxed, no hassle approach, he gave us time to think and was knowledgeable and helpful in making sure we made the right choice

11 janvier 2026
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Réponse de Sofology - Dundee

Hi there, thank you for taking the time to leave a 5-star review!😊

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