Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... Voir plus
L'entreprise a répondu
232 Great Cambridge Road, EN1 1SQ Enfield, GB
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Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... Voir plus
L'entreprise a répondu
The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... Voir plus
L'entreprise a répondu
5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... Voir plus
L'entreprise a répondu
Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
232 Great Cambridge Road, EN1 1SQ, Enfield, Royaume-Uni
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Shan gave us the best experience, we chose a sofa and she guided us through the process effortlessly whilst remaining super Informative. Shan is a credit to the business and made us feel very warm. Thank you Shan.

Réponse de Sofology - Enfield

Réponse de Sofology - Enfield

Réponse de Sofology - Enfield
Diana was very helpful and attentive and assisted us in picking the right sofa for us

Réponse de Sofology - Enfield
Was dealt with by a very friendly lady Diana, who was extremely patient and helpful with us deliberating between sofas.
We await the delivery and hope the experience is just as good as the sales experience.

Réponse de Sofology - Enfield
Received completely different colours of the same Set of Sofas. Been trying to contact someone who can resolve the issue and change the wrong coloured single seater. Moreover, one has to be completely blind to have despatched these. Wish someone would have paid a bit of attention before dispatching.
Tony is an amazing guy. Great interpersonal skills. Made the whole process easy when purchasing my cove chaise sofa. Real asset to the company

Réponse de Sofology - Enfield
Absolutely disgusted with the service we have been provided by @sofology. Delay without an explanation and then delivered with tears, faults and structural damage. Unable to look at until the 5th January. So spent over £3K to sit on a damaged sofa at Christmas.

Réponse de Sofology - Enfield
The sales person Diana was very helpful explaining the choices we have so we could make an inform choice when deciding on our purchase.

Réponse de Sofology - Enfield
Good service, excellent staff they take time to talk and explain everything to customers

Réponse de Sofology - Enfield
Diana was very professional and patient in helping us find the perfect sofa.

Réponse de Sofology - Enfield
Im very happy to purchase a sofa from your shop.
It is so nice comfortable,will qdvice family and friends to shop at sofa land.

Réponse de Sofology - Enfield
Imi was a fantastic adviser. She was polite and patient.
Furthermore, she was very attentive to all my queries and was able to give me an honest opinion on the product that I am currently purchasing.
Great service overall for the all team.

Réponse de Sofology - Enfield
Great customer service from Adam, who took his time to inform us of everything about the sofa and the protection coverage.
He was helpful, patient also and had a great sense of humour.

Réponse de Sofology - Enfield
Tom consistently demonstrated exceptional sales skills, combining deep product knowledge with a genuine ability to understand customer needs.

Réponse de Sofology - Enfield
Having been greeted at the door as we entered the premises, we were then guided through the various permutations of sofas and informed of the different features available and whether or not individual sofas were suitable for our intended circumstances. We found this invaluable in making our decision and gave us great confidence. Well done.

Réponse de Sofology - Enfield
Diana assisted me to find a settee of choice within my price range. I was very pleased with the service and purchase.

Réponse de Sofology - Enfield
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