The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... Voir plus
L'entreprise a répondu
Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... Voir plus
L'entreprise a répondu
As always sofology so helpful & staff very friendly in store everytime!! Cyril great with our daughter & goes on about him all the time & how friendly he was! Wrote her a little note about starting s... Voir plus
L'entreprise a répondu
Great range of sofas to choose from and Heather was extremely helpful in answering any questions and very informative. Wasn’t pushy and let me browse around myself while waiting on my friend arriving.... Voir plus
L'entreprise a répondu
Staff very friendly & extremely helpful. Especially so when trying to work out what we could fit in our room of the suite we liked & bought. Also like that as a customer, we are left to peruse the sh... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great member of staff, efficient, welcoming, chatty and clearly explained all elements and answered my questions.

Réponse de Sofology - Glasgow Paisley
Cyril was excellent, couldn’t have been more helpful! Absolute superstar who fixed any minor issue there was

Réponse de Sofology - Glasgow Paisley
The new lady (can’t remember her name) was telling me to follow my instincts and was so nice and not pushy at all. She was very kind, caring and approachable and was so happy to be her first customer.
Everyone was lovely

Réponse de Sofology - Glasgow Paisley

Réponse de Sofology - Glasgow Paisley
I had a very positive experience in your Paisley store. Given time to view products but I already knew what I wanted. No pushy sales just given information that was useful. Salesman (Kev) really helped me with ordering the configuration I needed. I’m waiting on my sofa but aware of timeframes and helpful information is in the mysofology website when I sign in.

Réponse de Sofology - Glasgow Paisley

Réponse de Sofology - Glasgow Paisley
It was good to be allowed to wander round the store trying out various sofas and not be hassled.
When I saw sofa I was interested in the sales person was so helpful answering all the questions I had about the different fabrics I could choose from.

Réponse de Sofology - Glasgow Paisley
Customer service was excellent process to purchase was quick and easy

Réponse de Sofology - Glasgow Paisley

Réponse de Sofology - Glasgow Paisley
The girl that served me was very nice and friendly she also new exactly what she was talking about as it was 1 off the new one's just in

Réponse de Sofology - Glasgow Paisley
Heather was fantastic to deal with. Not pushy, clearly explained everything and was very knowledgeable. Answered all our questions and made practical suggestions which helped the decision process.

Réponse de Sofology - Glasgow Paisley
Was in Sofology Paisley on Sunday. Bought a sofa with the help of Cyrill. He was friendly, helpful and knowledgeable about the products. Really happy with our purchase and the help we received. Would recommend the store if you’re looking for a friendly but not pushy staff.

Réponse de Sofology - Glasgow Paisley
We were in the Abbotsinch, Glasgow store and were lucky enough to encounter Kev. He was knowledgeable and very patient.
He gave us time on our own to explore the store.
We left the store and had a wander and when we came back Kev was again available, but did not pressure us or crowd us. He simply let us take our time and then was happy to assist

Réponse de Sofology - Glasgow Paisley
The person who made our experience a good one was kimberly she had so much patience with us nothing was a bother to her she was very efficient and professional she is certainly can asset to your company

Réponse de Sofology - Glasgow Paisley
Sofology @ Abbotsinch. Staff very welcoming. ? Andrea helped us buy

Réponse de Sofology - Glasgow Paisley

Réponse de Sofology - Glasgow Paisley

Réponse de Sofology - Glasgow Paisley
The guy we spoke to explained everything very well about the sofas and the up keep of them

Réponse de Sofology - Glasgow Paisley

Réponse de Sofology - Glasgow Paisley
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.