We were looking for a 2 seater and a 3 seater sofa with electric recliners. We were greeted by a lovely lady assistant called Polly, soon after we started browsing and she was SO helpful. Nothing was... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
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Lisez les avis des autres
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... Voir plus
L'entreprise a répondu
We visited the showroom twice and found the incredibly helpful with advice and also gave us space to wander around with no pressure to really take in our options. Special mention to Karl who was a gre... Voir plus
L'entreprise a répondu
We were shown a corner unit that fitted our purpose perfectly. Drew was incredibly helpful &thoughtful & had the knowledge when questions were asked.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, Royaume-Uni
4,8
Excellent
2 k avis
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We were greeted with respect and were…
We were greeted with respect and were listened to, we knew what we were looking for and the sales man went straight to it without trying to sway us.
5 septembre 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Hove
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great customer service
We visited Hove store twice for a new corner settee.
Drew saw us on both occasions and gave us great advice on the purchase and associated products.
He allowed us time to make our decisions and we felt there was no pressure selling.
We would recommend Drew and his colleagues for their expert advice.
3 septembre 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Mr Walker your sales person was very friendly & professional & made our visit to your hove store very easy & relaxing.
2 septembre 2025
Réponse de Sofology - Hove
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear your visit to our Hove store was both easy and relaxing.
Your perfect rating is greatly appreciated, and it motivates us to continue delivering the best possible experience for our customers. If there’s anything more we can do for you, please don’t hesitate to let us know.
We look forward to welcoming you back to Sofology Hove in the future.
Friendly service
Friendly service, explained everything regarding the care in detail
1 septembre 2025
Réponse de Sofology - Hove
Thank you so much for taking the time to share your wonderful feedback!
Réponse de Sofology - Hove
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
James our sales advisor spent a lot of…
James our sales advisor spent a lot of time with us going through options and calculating prices etc. he was extremely pleasant, friendly and patient with us. At no time did we feel pressured. He had a lot of knowledge about all the products and gave advice where we needed it. Aside from the great quality of the product and the warranty, James was one of the main reasons we bought with sofology
30 août 2025
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review!😊
Really helpfully member of staff
29 août 2025
Réponse de Sofology - Hove
Thank you for awarding us 5 stars :-)
From start to finish was a fantastic…
From start to finish was a fantastic stress free experience no pushy sales just quick and easy .
28 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
From first deciding
From first visiting the store and meeting Rich who expertly guided us through sofa options, to then returning and placing the order, the service and knowledge was exceptional. Very comfortable environment and experience, very happy all round.
28 août 2025
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review!😊
Love the sofas we have brought
Love the sofas we have brought. Felt a little disappointed with the amount of money charged for the delivery.
26 août 2025
Réponse de Sofology - Hove
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Great service from James
Great service from James
Very relaxed non pushy salesman with great knowledge of the product. Great rings also. 😏
25 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very helpful and efficient service
Very helpful and efficient customer service.
Everything explained clearly.
Nice personable sales person.
25 août 2025
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
The guy that help us was fantastic…
The guy that help us was fantastic throughout the whole process of buying 2 sofa’s, his experience and expertise invaluable. Would definitely recommend him and the company Sofology to others
24 août 2025
Réponse de Sofology - Hove
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Polly was lovely and made the process…
Polly was lovely and made the process really easy!
21 août 2025
Réponse de Sofology - Hove
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent
Very easy to order online website easy to navigate
Very quick finance response easy to pay deposit
E.mails from company very quick
Very good experience on line, I visited the store in hove Sussex Before ordering to see the sofa I wanted
Staff were very helpful with no pressure
Would recommend.
19 août 2025
Réponse de Sofology - Hove
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Réponse de Sofology - Hove
Hi there, thank you for taking the time to leave a 5-star review!😊
Knowledgeable attentive service
I went in to buy a sofabed to co-ordinate with existing furniture. The salesperson was very attentive, knowledgeable and helped me to find the perfect one, answering all my questions and arranging finance. A very enjoyable stress free experience. Thank you
18 août 2025
Réponse de Sofology - Hove
What an amazing review, thank you so much for taking the time to write this 😊
Informative but not pushy
Great visit, Vernessa who we originally spoke with was very helpful and set everything up on our account. On our return, now we are ready to buy (exchange completed on new property), everything was sitting in our account ready for completion. This time speaking with Richard, again very helpful. Everything was explained again so it was all correct and purchase was made. Overall, a very plea sant visit, both times.
Things to note, informative but not pushy is the way forward. I certainly don't want to pressured into buying something as "it's on offer today", as you get from some other companies.
18 août 2025
Réponse de Sofology - Hove
Thank you so much for taking the time to share your experience with us at Sofology Hove.
We hope you enjoy your new furniture and look forward to welcoming you back in the future.
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