Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementWhite City Retail Park, M16 0RP Manchester, GB
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Lisez les avis des autres
Sofa comeing sofa not comeing part missing part found comeing sat coming sun part lost sofa on van sofa not in can comeing not comeing on and on and on . Wish I’d also read reviews DONT BUY from Sofol... Voir plus
L'entreprise a répondu
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Voir plus
L'entreprise a répondu
Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Voir plus
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À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
White City Retail Park, M16 0RP, Manchester, Royaume-Uni
4,8
Excellent
2 k avis
Demande des avis aux clients
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the staff member was excellent really…
the staff member was excellent really friendly and knowledgeable
21 septembre 2025
Réponse de Sofology - Manchester
Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our staff at Sofology Manchester. Your feedback is appreciated, and we always strive to provide the best service. If you need anything else, please reach out. We look forward to welcoming you back!
Will was very helpful in finding the…
Will was very helpful in finding the correct sofa for me - both on my first visit when i was initially looking and also when i came back to purchase. It was easy to order and he went through everything with me making it all clear and transparent.
20 septembre 2025
Réponse de Sofology - Manchester
Thank you for choosing Sofology :-)
Réponse de Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The store layout was very good and…
The store layout was very good and Ikram was able to sort out enquiry. We are now looking forward to receiving our furniture.
16 septembre 2025
Réponse de Sofology - Manchester
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Will and the lady I spoke to Saturday
Will and the lady I spoke to Saturday, Christine I think, before returning Sunday were excellent ambassadors for the company, polite, informative with a no pressure approach.
Very happy with my purchase and feel confident that their help will continue if needed.
14 septembre 2025
Réponse de Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Clear, helpful and friendly assistance
Clear, helpful and friendly assistance. Made the buying for my elderly parents a pleasure.
14 septembre 2025
Réponse de Sofology - Manchester
Hi there, great to hear you found our staff to be friendly during your visit to Sofology. Thanks for taking the time to leave a review.
We liked that the lady introduced…
We liked that the lady introduced herself and offered her assistance but then left us to look around without interference, she was on hand when we had a question and had all the information to hand.
She was very pleasant and our purchase was made seamlessly
10 septembre 2025
Réponse de Sofology - Manchester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very helpful
13 septembre 2025
Réponse de Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent experience!
We came in today and was a bit sad that the sofa we wanted had been discontinued. The sofology assistant Ikram helped us find a new sofa which was very similar to the one we liked originally. He was very professional, friendly and walked us through the whole process. I’ve been stressed for ages about getting a sofa and it felt so easy and pressure free once we were there. Thanks again Ikram!
8 septembre 2025
Réponse de Sofology - Manchester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Réponse de Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
Happy was a very friendly salesman
Happy was a very friendly salesman - acredit to your company
5 septembre 2025
Réponse de Sofology - Manchester
Thank you for awarding us 5 stars Mark!
Chris and Happy in the White City…
Chris and Happy in the White City Manchester store were super helpful and friendly! Thank you 😊
1 septembre 2025
Réponse de Sofology - Manchester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Réponse de Sofology - Manchester
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Excellent service
Happy was very nice and very helpful no pushy sales he sat and answered all our queries and made us very welcome… Looking forward to our new sofa.. Thanks again Happy!!
3 septembre 2025
Réponse de Sofology - Manchester
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Réponse de Sofology - Manchester
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team helpful. At Sofology we strive to provide the best possible service to our customers, and your feedback is a great testament to our efforts. If there's anything else we can assist you with, please don't hesitate to reach out.
Excellent customer service no hard sell
Excellent customer service no hard sell
Phil was fantastic
30 août 2025
Réponse de Sofology - Manchester
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Réponse de Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
The lady who served me was wonderful…
The lady who served me was wonderful and really helpful... Felt no pressure to buy and am well chuffed with the sofas
1 septembre 2025
Réponse de Sofology - Manchester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great sales Lady
30 août 2025
Réponse de Sofology - Manchester
Thank you so much for taking the time to share your wonderful feedback!
Réponse de Sofology - Manchester
Thank you for awarding us 5 stars :-)
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