Sofology - North Shields Avis 

3 281
•
TrustScore 5 sur 5

4,9

Unit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mark the salesman was really helpful and knowledgeable. He had a lovely manner and not pushy. I’ve always had the perception that sofology was expensive and never looked inside until recently. It’s a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Karen made choosing a sofa so easy, she give me advice as I was so unsure on what to choose, I always go to scs but I won’t from now on and iv told everyone to come to you because of the choice of so... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The level of knowledge from the assistant was good and she seemed to offer good advice regarding the product we were interested in. However at the point of sale the ‘awkward’ bit if the conversatio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We returned to purchase 2 raise and recliner chairs like our 2 seater purchased last year to find the choice of chairs had improved and available in the same cloth as ours Not the same style but... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(3 281)

13 858 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Decent

Very big selection of sofas to choose from and the staff (susie) very welcoming and helpful during the process of choosing a sofa and helping us come to the right choice for us !

16 février 2026
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Réponse de Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Fab customer service

Fab customer service.
Didn’t feel pressured into the sale.
Good choice of sofas & colours.
Our original colour was no longer available but Jo, the sales assistant helped us make another choice which is actually better than our first choice.
Cuppas were good too!

21 février 2026
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Réponse de Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

LIBBU WAS REALLYhelpful and

LIBBU WAS REALLYhelpful and . MADE US FEEL VERY WECOME, tjis was our first timeat sofology it wont be our last .Thank you.

21 février 2026
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Réponse de Sofology - North Shields

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Great service from Mark

Great service from Mark! Thank you!

21 février 2026
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Réponse de Sofology - North Shields

Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Amazing customer service and great quality sofa❤️

Absolutely in love with our new sofas(The Fitzrovia matt velvet wine)♥️ My experience was very positive, lady that was helping me, was very polite and friendly. She even offered us something to drink. Sofas are amazing quality, very sturdy, and look so elegant. It is our second purchase from Sofology and we are really happy😊

7 février 2026
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Réponse de Sofology - North Shields

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Noté 5 sur 5 étoiles

Brilliant from start to finish nothing was a bother

Went in, the young lady was brilliant her name was Libby I think, never pushy just let me look about, customer service was excellent, 2nd sofa I’ve purchased fro you, won’t go anywhere else from now on, told me what I was paying for, couldn’t be more than happy

20 février 2026
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Réponse de Sofology - North Shields

Hi there, thank you for your review. Another great review for Libby, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

5* Service

Great overall experience, dealt with Steph at the Silverlink store, very accommodating. My partner and I had been in multiple times before confirming the perfect set up. Great experience

20 février 2026
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Réponse de Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Very pleasant person and helpful

Very pleasant person and helpful

17 février 2026
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Réponse de Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Exceptional customer service

Exceptional customer service. Really helpful and informative and made the whole process great.

16 février 2026
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Réponse de Sofology - North Shields

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Noté 5 sur 5 étoiles

Friendly and professional

The sales person Jo was a very friendly and professional young lady,not pushy at all,We received great service and advice.When we left the store we felt confident in our decision.Would highly recommend Sofology,Also had great service from Karen on the previous day.

16 février 2026
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Réponse de Sofology - North Shields

Thank you for this great review Mr Carr!

Noté 5 sur 5 étoiles

Great choice!

Great choice and Karen, the sales assistant, was very helpful and attentive.

18 février 2026
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Réponse de Sofology - North Shields

Thank you Deborah!

Noté 5 sur 5 étoiles

Leanne was fantastic

Bought a sofa for my daughter for her first house and Leanne was the consummate professional all the way through.
Keep up the great work and absolute asset to sofology

18 février 2026
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Réponse de Sofology - North Shields

Thank you for awarding us 5 stars Searle.

Noté 5 sur 5 étoiles

Excellent shopping experience

Really helpful, informative, enabled us to choose the right sofa for our family

15 février 2026
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Réponse de Sofology - North Shields

Thank you for awarding us 5 stars

Noté 5 sur 5 étoiles

Staff helpful and knowledgeable but…

Staff helpful and knowledgeable but left us time to look around without feeling under pressure

14 février 2026
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Réponse de Sofology - North Shields

Thank you for awarding us 5 stars Julie

Noté 5 sur 5 étoiles

New Sofas…

Jo was really good in explaining all the information that she had regarding our 3 seater and 2 seater sofa that we ordered ,very good

16 février 2026
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Réponse de Sofology - North Shields

this is a great review William, thank you

Noté 5 sur 5 étoiles

Relaxed, No Pressure Experience. 5/5

We had a really good experience at Sofology North Shields. We normally hate shopping for big purchases as you get mobbed as soon as you walk through the door, but we felt comfortable browsing without any pressure.

Stephanie was especially helpful throughout. She was friendly, knowledgeable, and took the time to answer our questions clearly. She gave useful advice and helped us feel confident in our choice without being pushy.

Overall, a smooth and straightforward experience. Thanks again to Stephanie for her help, it was much appreciated!

16 décembre 2025
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Réponse de Sofology - North Shields

Hi, thank you so much for your review. We're pleased that you're happy with the service provided by Stephanie and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Stephanie was very knowledgeable and…

Stephanie was very knowledgeable and full of advice.

16 février 2026
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Réponse de Sofology - North Shields

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Stephanie. Have a great day 😊

Noté 5 sur 5 étoiles

Sofa purchase

Following an extensive search to find our ideal sofa, we visited Sofology at Silverlink and were expertly assisted by Leanne to help us find what we were looking for. Customer service was excellent and we are delighted to have eventually made our purchase. Many thanks to Leanne for making the experience so great!

11 février 2026
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Réponse de Sofology - North Shields

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Excellent service from Jo at the silver…

Excellent service from Jo at the silver link branch

15 février 2026
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Réponse de Sofology - North Shields

Hi there, thank you for your review. Another great review for Jo, we will make sure to pass this on! Have a nice day.

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