Sofology - OrpingtonAvis 

2 099
TrustScore 5 sur 5

4,8

Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG Orpington, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Really happy with our new sofa purchase, it hasn’t been delivered yet so can’t comment on the delivery service or the comfort of the sofa. The staff member who handled the sale was extremely efficien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After several visits to Sofology, finally made my decision knew exactly what I wanted, very easy process purchasing, great that could pay interest free over 3 years. Also very happy that delivery is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly staff and a good system where they load your basket but don't pressure to buy at the time. They make the sale but give you time to reflect before the final purchase, online.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Maggie was fantastic, and spent ages showing us all the sofas and arm chairs that met with the design we were looking for. She explained everything very clearly, from how each worked, how to clean t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 4a, Springvale Retail Park, Sevenoaks Way, St Marys Cray, BR5 3SG, Orpington, Royaume-Uni

  • 0344 863 9038

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(2 099)

18 606 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Nicole from the Orpington branch was fantastic.

Nicole from the Orpington branch was fantastic. Really helpful, friendly and efficient

25 octobre 2025
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Réponse de Sofology - Orpington

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Great customer services when visiting…

Great customer services when visiting the store. A nice relaxed environment and no pressure when browsing their products.

24 octobre 2025
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Réponse de Sofology - Orpington

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Great service didn’t rush you to make a…

Great service didn’t rush you to make a decision and spent time to help me choose

24 octobre 2025
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Réponse de Sofology - Orpington

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Great service from Nicole

We were met as we entered the store by a young lady called Nicole she was very pleasant and helpful and answered any questions we had, l must say that we left the store feeling very happy with the service we had from this young lady. I was not told by anyone that there is a delivery charge of £129. Most disappointing.

23 octobre 2025
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Réponse de Sofology - Orpington

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Great experience purchasing a sofa in…

Great experience purchasing a sofa in store today. Nicole was very helpful, she was able to answer all our questions and assist us in making the best decision. Thank you

23 octobre 2025
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Réponse de Sofology - Orpington

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Excellent service

We purchased 2 two seater sofas and footstool
Zacklyn was extremely helpful answered all our questions and was never too pushy.
We found her very knowledgeable and helpful for us.

21 octobre 2025
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Réponse de Sofology - Orpington

Thank you for sharing your experience with us! We're delighted to hear about your positive visit to Sofology Orpington and that Zacklyn provided you with the helpful service you deserve. Your feedback is greatly appreciated as we aim to keep our customers comfortable and informed.

Enjoy your new sofas and footstool, and we look forward to welcoming you back. If you have any questions or need assistance, please reach out.

Noté 5 sur 5 étoiles

Great customer service

Zacklyn was fantastic, very helpful, friendly and polite.

21 octobre 2025
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Réponse de Sofology - Orpington

Thank you so much for taking the time to leave us such a wonderful review!

Noté 5 sur 5 étoiles

No Pushy sales

I was approached when I entered the store but left to browse as requested. Haley in sales was very helpful

18 octobre 2025
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Réponse de Sofology - Orpington

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Excellent and friendly service top…

Excellent and friendly service top class

19 octobre 2025
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Réponse de Sofology - Orpington

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Great customer service experience

Nicole was courteous and extremely helpful during our recent visit. She listened to our requirements and took the time to show us round sofas that met our requirements. Her great customer service made our purchase easy. Now just need to await the delivery.

15 octobre 2025
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Réponse de Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Exceptional service

Exceptional service , exceeding all expectations.

18 octobre 2025
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Réponse de Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 1 sur 5 étoiles

Good service

The sales person was good dealt with everything well

13 octobre 2025
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Réponse de Sofology - Orpington

Hi there, thanks for taking the time to leave a review. If there's anything else we can help with please don't hesitate to get in touch and we'll be happy to assist!

Noté 5 sur 5 étoiles

The assistant was very polite and…

The assistant was very polite and helpful, and very patient.

15 octobre 2025
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Réponse de Sofology - Orpington



Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had a positive experience at Sofology Orpington. Our team strives to provide polite, helpful, and patient service to all our customers, and it's fantastic to know that we met your expectations.

Your kind words and perfect rating mean a lot to us and motivate us to continue delivering excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

We look forward to welcoming you back to our store soon!

Noté 5 sur 5 étoiles

Helpful

We were welcomed into the showroom and ask what we were looking for and then show many sofas
Zackera serves us and gave us lots of info about size colour materials extras
We ordered two sofas and are looking forward to them arriving

11 octobre 2025
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Réponse de Sofology - Orpington

Thank you for sharing your experience at Sofology Orpington. We're glad you felt welcomed and assisted. Zackera will appreciate your feedback.

We hope your new sofas bring comfort and style to your home. If you have questions or need assistance, please reach out.

Thank you for your kind words and for choosing Sofology.

Noté 5 sur 5 étoiles

Great service

After several visits to Sofology, finally made my decision knew exactly what I wanted, very easy process purchasing, great that could pay interest free over 3 years. Also very happy that delivery is around 7 weeks (maybe sooner)
Lovely young lady went through the process patiently, her name was similar to Jacqueline (sorry didn’t ask her to spell)!!!!! She was 5* plus Thanks again for all your help.

11 octobre 2025
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Réponse de Sofology - Orpington

Thank you for choosing Sofology :-)

Noté 5 sur 5 étoiles

Well done Seb!!

We entered the store for the first time. We weren’t pounced on, stalked around the store or harassed. Seb explained to us how everything worked when we approached him and he left us alone until we were ready to discuss further.
Seb was really helpful, professional and helped us immensely with our purchase

3 octobre 2025
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Réponse de Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Seb. Have a great day 😊

Noté 4 sur 5 étoiles

Very friendly customer service

Very friendly customer service. Knowledgeable and informative

12 octobre 2025
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Réponse de Sofology - Orpington

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Thank you Hayley for helping us today…

Thank you Hayley for helping us today order our sofa. Very helpful and made us feel very comfortable.

11 octobre 2025
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Réponse de Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Hailey helped me and my mum choose a…

Hailey helped me and my mum choose a lovely sofa and was clear with everything that was needed to know. She sold them with confidence to someone who finds it hard to choose! Thank you! Sofology has a good timeline for delivery as well!

11 octobre 2025
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Réponse de Sofology - Orpington

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Great Customer Service from Nicole Lippi - Orpington Sofology

Our family had the pleasure of recent sofa purchase taken care by Nicole Lippi one of the customer advisor from Orpington, Bromley, Sofology - She was super attentive with great customer service skills and had plenty of suggestions in various sofa variation and advised on design and specifications as we visited the store twice. I'd recommend Nicole to any ongoing customers visiting the store. She's definitely one for the best advisors we've experienced and made our purchase seamless. After care was great too, Nicole followed up with queries related to invoicing and had even called to update on resolution. We will surely visit Sofology Orpington again for any furniture purchases.

Best, Ng Family

5 octobre 2025
Avis spontané
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Réponse de Sofology - Orpington

What an amazing review, thank you so much for taking the time to write this 😊

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