The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... Voir plus
L'entreprise a répondu
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... Voir plus
L'entreprise a répondu
Kate was really good - she explained all the options and the process in great detail. It was an enjoyable experience. We even had a brew and colouring books for the grandkids. Highly recommended.
L'entreprise a répondu
We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.
L'entreprise a répondu
Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Voir plus
L'entreprise a répondu
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Royaume-Uni
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After serval visit to sofology in Peterborough, we eventually made our decision on the sofa set we wanted!
We were served by Hadi, a young knowledgeable young man.
Hadi had made each visit feel comfortable, and no pressure like other sales people with other companies.
We went in serval times, due to the fact my husband and I could not agree which set would be right for us! and each time Hadi made us feel welcomed and explained things over and over, until we were 100% satisfied.
Nothing was to much trouble, and if he wasn’t sure of anything, he would double check with his colleagues.
I have not yet received my sofas, so can’t comment on them, but as for a service provided by Hadi on behalf of sofology, I can not fault and would highly recommend.

Réponse de Sofology - Peterborough
We were welcomed into the store by Sai who asked our requirements and led us to the units that related to our needs. she explained all the options and answered all questions honestly, the main thing for us was that Sai was not pushy and did not pressure us for a sale, if she had we would have left the store. All in all Sai provided a positive purchase experience.

Réponse de Sofology - Peterborough
I visited Sofologly on Friday 2nd January 2026, Sai the sales assistant was very friendly, helpful and knowledgeable, there was no hard sell and the advice I received was very useful and helped with making my decision. From browsing around the store to making a purchase was effortless, I would highly recommend a visit to Sofology if you’re looking for some new furniture, and if Sai assists you, you will be in very good hands. Thanks, Michael.

Réponse de Sofology - Peterborough
Fantastic service, no pushy sales approach just genuine helpful advice

Réponse de Sofology - Peterborough
Sai was extremely helpful guiding us through options to get exactly what we wanted

Réponse de Sofology - Peterborough
The entire team in the store were incredibly welcoming and even remembered me from my first visit a few weeks ago, which was such a lovely touch. Kate was outstanding in helping me find the perfect sofa for my home—she was patient, knowledgeable, and genuinely understanding of our needs. Truly first-class service from start to finish. Highly recommended!

Réponse de Sofology - Peterborough
My sofologist Hadi was very helpful and throughly professional

Réponse de Sofology - Peterborough
Lovely showroom and helpful staff. So happy to visit a store and try before buy.

Réponse de Sofology - Peterborough
The sales person Jamie was polite patient and left us to take our time and choose the perfect sofa for us also at the same time wasn't pushy and helped us make the right choices to get just what we wanted.
Couldn't recommend a better experience 10/10
Thank you Jamie for all your help and for making this a good experience for us.
Alistair and Carrie-Anne

Réponse de Sofology - Peterborough
Sai was great. Very informative and not too pushy. Explained everything clearly. We knew what we wanted before arriving to store but re affirmed our choices were what we were after.

Réponse de Sofology - Peterborough
Kate was a nice lady
Not pushy atall
Very helpfull and well versed in her product knowledge

Réponse de Sofology - Peterborough
Lovely friendly service
explained everything in detail with us
No pushy at all and let us make our own mind up

Réponse de Sofology - Peterborough
No pushy sales people, just friendly advice & chat. We weren't ready to buy when we started looking. But that wasn't a problem to Kate.
We went back to buy & had a similar experience with another person
I can't fault them
Thank you

Réponse de Sofology - Peterborough

Réponse de Sofology - Peterborough
Staff weren't pushy let you walk around to look in your own time then help when needed, and more modern looking sofas than other stores.

Réponse de Sofology - Peterborough
Really friendly and helpful staff that were patient and worked with us to decide the colour, style and configuration that worked for us.

Réponse de Sofology - Peterborough
Hadi is Amazing, He helped explaining with clear details.
I would give him 5/5

Réponse de Sofology - Peterborough
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