Sofology - Peterborough Avis 2 157

TrustScore 5 sur 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Kate was really good - she explained all the options and the process in great detail. It was an enjoyable experience. We even had a brew and colouring books for the grandkids. Highly recommended.

L'entreprise a répondu

Noté 4 sur 5 étoiles

We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 5 sur 5 étoiles

Happy for you to keep going back and back again!

After serval visit to sofology in Peterborough, we eventually made our decision on the sofa set we wanted!
We were served by Hadi, a young knowledgeable young man.
Hadi had made each visit feel comfortable, and no pressure like other sales people with other companies.
We went in serval times, due to the fact my husband and I could not agree which set would be right for us! and each time Hadi made us feel welcomed and explained things over and over, until we were 100% satisfied.
Nothing was to much trouble, and if he wasn’t sure of anything, he would double check with his colleagues.
I have not yet received my sofas, so can’t comment on them, but as for a service provided by Hadi on behalf of sofology, I can not fault and would highly recommend.

4 janvier 2026
Avis spontané
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Réponse de Sofology - Peterborough

Thank you for taking the time to write this great review :-)

Noté 5 sur 5 étoiles

Very helpful

Very helpful

4 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for awarding us 5 stars Nicky

Noté 5 sur 5 étoiles

Good experience

We were welcomed into the store by Sai who asked our requirements and led us to the units that related to our needs. she explained all the options and answered all questions honestly, the main thing for us was that Sai was not pushy and did not pressure us for a sale, if she had we would have left the store. All in all Sai provided a positive purchase experience.

3 janvier 2026
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Réponse de Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

I visited Sofologly on Friday 2nd…

I visited Sofologly on Friday 2nd January 2026, Sai the sales assistant was very friendly, helpful and knowledgeable, there was no hard sell and the advice I received was very useful and helped with making my decision. From browsing around the store to making a purchase was effortless, I would highly recommend a visit to Sofology if you’re looking for some new furniture, and if Sai assists you, you will be in very good hands. Thanks, Michael.

2 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Great service

Great service - Sai was brilliant

4 janvier 2026
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Réponse de Sofology - Peterborough

Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, no pushy sales approach just genuine helpful advice

4 janvier 2026
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Réponse de Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Sai was extremely helpful guiding us…

Sai was extremely helpful guiding us through options to get exactly what we wanted

4 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for your review. Another great review for Sai, we will make sure to pass this on! Have a nice day.

Noté 5 sur 5 étoiles

Kate - totally outstanding customer service

The entire team in the store were incredibly welcoming and even remembered me from my first visit a few weeks ago, which was such a lovely touch. Kate was outstanding in helping me find the perfect sofa for my home—she was patient, knowledgeable, and genuinely understanding of our needs. Truly first-class service from start to finish. Highly recommended!

3 janvier 2026
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Réponse de Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊

Noté 5 sur 5 étoiles

Lovely showroom and helpful staff

Lovely showroom and helpful staff. So happy to visit a store and try before buy.

2 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Jamie was extremely helpful...

The sales person Jamie was polite patient and left us to take our time and choose the perfect sofa for us also at the same time wasn't pushy and helped us make the right choices to get just what we wanted.

Couldn't recommend a better experience 10/10

Thank you Jamie for all your help and for making this a good experience for us.

Alistair and Carrie-Anne

2 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Noté 5 sur 5 étoiles

Sai was great and gave us a relaxed experience

Sai was great. Very informative and not too pushy. Explained everything clearly. We knew what we wanted before arriving to store but re affirmed our choices were what we were after.

1 janvier 2026
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Réponse de Sofology - Peterborough

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

Noté 5 sur 5 étoiles

Kate was a nice lady

Kate was a nice lady
Not pushy atall
Very helpfull and well versed in her product knowledge

1 janvier 2026
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 4 sur 5 étoiles

Lovely friendly service

Lovely friendly service
explained everything in detail with us
No pushy at all and let us make our own mind up

30 décembre 2025
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Réponse de Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Sales experience

No pushy sales people, just friendly advice & chat. We weren't ready to buy when we started looking. But that wasn't a problem to Kate.
We went back to buy & had a similar experience with another person
I can't fault them
Thank you

28 décembre 2025
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Réponse de Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Everything explained well

31 décembre 2025
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!

Noté 5 sur 5 étoiles

Helpful

The young men we dealt were very hulful

27 décembre 2025
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Réponse de Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!

Noté 5 sur 5 étoiles

Sofa shopping

Staff weren't pushy let you walk around to look in your own time then help when needed, and more modern looking sofas than other stores.

29 décembre 2025
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Réponse de Sofology - Peterborough

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

Helpful and Friendly with no pressure

Really friendly and helpful staff that were patient and worked with us to decide the colour, style and configuration that worked for us.

29 décembre 2025
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Réponse de Sofology - Peterborough

Thank you for sharing your experience :-)

Noté 5 sur 5 étoiles

Hadi is Amazing

Hadi is Amazing, He helped explaining with clear details.
I would give him 5/5

28 décembre 2025
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Réponse de Sofology - Peterborough

Thank you for awarding us 5 Stars :-)

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