Sofology - Poole Avis 

2 559
•
TrustScore 5 sur 5

4,8

Wessex Gate Retail Park 4, BH15 3TE Poole, England, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing service, slales Lady in the Poole store was fantastic, I dealt with the manager at Poole, he made everything fast and simple no messing around, this is the second time I've purchased a Sofolo... Voir plus

Noté 5 sur 5 étoiles

We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We purchased a Great La-Z-Boy Chair, hopefully! Fortunately, I spotted the chair by accident in the showroom. I would have liked to have had more information on the range of available La-Z-Boy chai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de canapés
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles
  6. Magasin de meubles de salon
  7. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(2 559)

16 191 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We came to view sofas first time a week…

We came to view sofas first time a week before our purchase and we had a great experience with one of your staff, unfortunately cannot remember his name. Tall gentleman with dark skin - he showed us how to navigate the website and how to best measure and check if it will fit our space etc
We then went back a week later and got greeted by a gentleman and a lady who were just as helpful and professional. We had a great laugh with the lady who helped us through the process of purchase. As a whole we are very satisfied with the customer service and cannot wait for our new sofa to arrive!

21 août 2026
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Réponse de Sofology - Poole

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 4 sur 5 étoiles

No pressures sales

No pressures sales - Irena was very helpful and ensured we had all the information we needed.

28 août 2026
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Réponse de Sofology - Poole

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Noté 5 sur 5 étoiles

The staff were very helpful &…

The staff were very helpful & informative

24 août 2026
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Réponse de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Excellent choice of settees in the…

Excellent choice of settees in the Poole showroom, blend of all styles. The lady (Sally Anne) that served us was first rate, not a pushy sales person like some, she was knowledgeable, even though she had only been with the company for a number of months. I appreciate the non pushy hassle free approach.

21 août 2026
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Réponse de Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

Great personal service

I was well looked after by Irena, who was very pleasant, knowledgeable and professional. There was no pressure placed upon me to buy. All options were explained to me in understandable English, no gobble-dy-gook

22 août 2026
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Réponse de Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Irena. Have a great day 😊

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff, knowledgeable and not pushy!
Bernard was great, he was patient and on hand to help with questions:)

21 août 2026
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Réponse de Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Bernard. Have a great day 😊

Noté 5 sur 5 étoiles

Good experience

Very helpful, friendly and knowledgeable.

23 août 2026
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Réponse de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Very good service

Very good service

17 août 2026
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Réponse de Sofology - Poole

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Noté 5 sur 5 étoiles

staff we honest and very helpful,Steve…

staff we honest and very helpful,Steve had just retuened from break but if he didnt know he found out and was so helpful

17 août 2026
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Réponse de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Well explained about the product bought…

Well explained about the product bought with the options available for it.

14 août 2026
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Réponse de Sofology - Poole

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Noté 5 sur 5 étoiles

Good knowledgeable staff and very…

Good knowledgeable staff and very helpful

20 août 2026
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Réponse de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

The staff were all very friendly

The staff were all very friendly. They were helpful with the measurements of the sofas. They weren’t pushy, they were friendly and made us feel comfortable with what we could afford

17 août 2026
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Réponse de Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

Your member of staff Bernard Wirlem was…

Your member of staff Bernard Wirlem was so helpful in store and made my choice simple, so much so I added a second two seater to the order. What an asset to your team he is. Will highly recommend your store

13 août 2026
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Réponse de Sofology - Poole

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Bernard and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles
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Réponse de Sofology - Poole

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

SofaIt was very good

It was very good. I sent a review when I bought the sofa

6 août 2026
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Réponse de Sofology - Poole

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Noté 5 sur 5 étoiles

Highly recommended

We were catered for all our needs and after sales service was brilliant

26 décembre 2025
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Réponse de Sofology - Poole

Thanks for this fabulous review. We appreciate you sharing it with others!

Noté 5 sur 5 étoiles

The gentleman that helped us with our…

The gentleman that helped us with our order was extremely helpful. We had a good look around the store and went to look at another store just to compare. I was not in that store more than 5 minutes as the assistant just followed us around the store.
This is my pet hate pushy staff so we left the store and went straight back to SOFOLOGY. I can not rate Sofology highly enough. I ordered a lovely modern Beige reclining chair. I am over the moon with it. Unfortunately I have to wait 12 weeks for delivery. Thankyou Sofology for your excellent service

28 juillet 2026
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Réponse de Sofology - Poole

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Noté 5 sur 5 étoiles

I can not remember the name of the lady…

I can not remember the name of the lady who served us. I think her name was Sue. She was new to the job. She was really nice and efficient. She did well because I bought a sofa. Would definitely recommend Sofology to others.

25 juillet 2026
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Réponse de Sofology - Poole

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Noté 5 sur 5 étoiles

Staff member was friendly and helpful

Staff member was friendly and helpful. We were in and out quick too.

25 juillet 2026
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Réponse de Sofology - Poole

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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