Sofology - Reading Avis 2 299

TrustScore 5 sur 5

4,8

Unit 4A, Forbury Retail Park, RG1 3JD Reading, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I thought I knew what I was looking for however the expert guidance and no pressure help made the decision easier. I found the showroom and available options fantastic, especially the lifestyle range... Voir plus

Noté 5 sur 5 étoiles

Staff were helpful. They introduced themselves and explained that they would not be following around but to let them know when we needed help. Made visit relaxed

Noté 5 sur 5 étoiles

Would definitely recommend Sofology. The staff were welcoming without being overbearing. When it came time for us to make a purchase, we were really impressed with the person that assisted us. He was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly and helpful assistant. Not hassled into making purchases. Sarah had a good knowledge of the product and materials used.


À propos de l'entreprise

  1. Magasin de canapés
  2. Accessoires de meubles
  3. Magasin de meubles
  4. Magasin d'ameublement et de décoration
  5. Magasin de meubles de salon
  6. Tapissier décorateur

Écrit par l'entreprise

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Coordonnées de contact

  • Unit 4A, Forbury Retail Park, RG1 3JD, Reading, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

A great place to buy furniture

Very friendly, great service.

7 novembre 2025
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Réponse de Sofology - Reading

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Noté 5 sur 5 étoiles

This experience was super simple

This experience was super simple, well-explained and no pushy sales tactics - spot on!

6 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Eve at Reading Sofology

We visited Reading store. We were greeted by Eve. Wow what a credit she is to your company. She was very informative and didn’t rush us at all. We told her what kind of sofa we were looking for and she showed us several.
We didn’t buy either of the two sofas we had seen on line instead we bought a different set that Eve showed us. We really can’t praise her enough. Her coffee making skills are very good too.

5 novembre 2025
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Réponse de Sofology - Reading

Thank you for sharing your experience at our Reading store. We're delighted that Eve made a positive impression and helped you find the perfect sofa set.

We're also pleased you enjoyed her coffee-making skills! Your kind words and 5-star rating will be shared with Eve and our team.

If you have any questions or need assistance, please reach out. We look forward to welcoming you back to Sofology Reading.

Noté 5 sur 5 étoiles

very helpful

very helpful. easy going. no pressure, no problem at all

4 novembre 2025
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Réponse de Sofology - Reading



Hello, thank you for taking the time to leave a review on your positive experience with us.

Noté 5 sur 5 étoiles

There is an extensive range of…

There is an extensive range of furniture, different styles and designs. All with many options of coverings and colours. The staff are helpful and knowledgeable making the whole choosing and purchasing process relatively straightforward.

31 octobre 2025
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Réponse de Sofology - Reading

Thank you for sharing your positive experience at Sofology Reading. We're glad you enjoyed our wide range of furniture and found our staff knowledgeable and helpful during your purchase.

Your feedback is valuable, and we're pleased to have met your expectations. If you have any questions or need assistance in the future, please reach out.

We look forward to welcoming you back soon.

Noté 5 sur 5 étoiles

Friendly and attentive

Hamza was great at dealing with all my requests in an efficient manner. Super friendly and helpful.

3 novembre 2025
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Réponse de Sofology - Reading

Thank you for taking the time to write this great review!

Noté 5 sur 5 étoiles

Staff were friendly but not pushy.

Staff were friendly but not pushy.
Gave us a lot of information about the product.

30 octobre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

2 Sofas

Sarah was great

2 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

An excellent experience.

A truly professional welcome on both occasions we visited
Excellent service throughout.
The store in Reading should be very proud of their treatment and service to their customers.
Thankyou all.

30 octobre 2025
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Great buying experience

Eve was incredibly helpful, patient! and a joy to spend several hours with while we tried many sofas, and finally ordered a beautiful corner chaise set.

2 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Sofology wonderful range great quality

Sofology have a wonderful range of sofas, great quality at affordable prices, with 0% finance option available. Staff are warm welcoming and knowledgeable. Today we were assisted by Humza, whose expertise was extremely helpful - he allowed us as much time as necessary, ‘without feeling pressured’, to come to our final decision. Other members of staff were also very friendly and knowledgeable too. Thank you

2 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Smooth experience

Sarah explained all the important information in quite detail and answered all queries quite patiently.

1 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

HAMZA was very helpful without being…

HAMZA was very helpful without being too pushy when first looking at sofa options and then made the sales process very easy.

1 novembre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Great sales team

Great sales team - particularly Sarah - no pressure just advice.

1 novembre 2025
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Eve was really helpful and got…

Eve was really helpful and got everything sorted for us.

1 novembre 2025
Logo de Sofology - Reading

Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Buying a new sofa

Very helpful sales lady Sarah. She knew the products inside out and was not pushy

31 octobre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

The team were excellent

The team were excellent, going the extra mile to meet my, the customer's, wishes over and above their usual service. I am a very happy customer. Thank you to all the team for making my wish come true.

27 octobre 2025
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Réponse de Sofology - Reading

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Noté 5 sur 5 étoiles

Great service and products

Eve was very knowledgable and professional she made the whole process easy even with the 2 kids were going crazy.

26 octobre 2025
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Réponse de Sofology - Reading

Hi there, thank you for taking the time to leave a 5-star review!😊

Noté 5 sur 5 étoiles

Eve was very helpful and managed to…

Eve was very helpful and managed to help us find the right sofa for us. she gave us time to think about comfort & practicality without pushing us or feeling rushed. she gave us time to think about delivery issues and talked us through the process honestly rather than just trying to push the sale and we deal with it. Great customer service.

26 octobre 2025
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Réponse de Sofology - Reading

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Noté 5 sur 5 étoiles

After visiting the shop on a number of…

After visiting the shop on a number of occasions we finally decided on the right furniture for us. At no point did we feel under pressure to make a quick choice and the staff who were in attendance allowed us as much time and space as we needed.

22 octobre 2025
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Réponse de Sofology - Reading

Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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