Very knowledgeable, gave us time to walk around the store and offered us help and if we needed information on anything. We spoke that we needed to check measurements on a chair. And that we would be b... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... Voir plus
L'entreprise a répondu
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Voir plus
L'entreprise a répondu
My experience was so great I didn't even want to leave the store, they were so much to choose from but with the help of Mr Mohan we didn't have a problem, his customer service is brilliant such a grea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Royaume-Uni
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pleasant experience
Unlike other sofa stores you go into, we were left alone to browse rather than followed and spoken to every minute about their products. We were politely acknowledged and left to browse until we were ready to ask questions. We found a sofa we really liked and then the sales team were quick and efficient with processing our order which will be ready hopefully within 2 weeks. We needed a quick delivery due to moving house. We were in store less than an hour. Excellent
27 octobre 2025
Réponse de Sofology - Slough
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Staff very helpful
Staff very helpful, polite and informative. Made our shopping experience very pleasant.
27 octobre 2025
Réponse de Sofology - Slough
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Great customer service by Garry
Had a wonderful experience with Garry, the sales manager, who was very polite and helpful with me making the right decision in choosing the right sofa. Very good customer service.
26 octobre 2025
Réponse de Sofology - Slough
Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Very good experience and treatment.
26 octobre 2025
Réponse de Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
The whole team was really helpful
The whole team was really helpful. There was no pressure selling at all. Sunil and Simeon were very helpful.
25 octobre 2025
Réponse de Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
All done with ease in store
All done with ease in store. Just waiting on call for delivery date.. be intersting to see if the 14 day promise is kept (fingers crossed)
19 octobre 2025
Réponse de Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Réponse de Sofology - Slough
Thank you for sharing your feedback!
Réponse de Sofology - Slough
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Garry was really helpful in showing us…
Garry was really helpful in showing us the options, was patient and we got what we needed from the store. Great service. Thank you.
19 octobre 2025
Réponse de Sofology - Slough
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Super helpful store and great sofa…
Super helpful store and great sofa options. Was helped by Vishal who was super helpful and made buying the sofa and choosing the delivery date easy!
19 octobre 2025
Réponse de Sofology - Slough
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Réponse de Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent product & Poor delivery.
Excellent product, but very poor delivery service, even my 🛋 got lost during transit. After several considerable communication finally you found my Sofas in the wrong depo and delivered it eight weeks later.
31 juillet 2025
Réponse de Sofology - Slough
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.
great customer service
14 octobre 2025
Réponse de Sofology - Slough
Thank you for your wonderful review!
Réponse de Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Perfect experience visiting the Slough
Perfect experience visiting the Slough
store, very helpful and all ordered ready for delivery plenty time for Christmas.
Thank you very much, highly recommended this store.
7 octobre 2025
Réponse de Sofology - Slough
Thank you for taking the time to share your experience :-)
Very efficient and professional service…
Very efficient and professional service
Mohan spent lots of time to show us different sofas and materials. We managed to buy a beautiful sofa for our home.
4 octobre 2025
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Customer service
Sunil was a great help choosing our sofa and helping us through all the options
2 octobre 2025
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Réponse de Sofology - Slough
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I had a great experience while…
I had a great experience while purchasing- Gary was so helpful and no pressure was given, everything was explained around getting the most from our sofa, protecting it and what the warranty covered..
4 octobre 2025
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.