The service in store was excellent. The downside that disappointed me was being charged so much to deliver an expensive 2 seater Sofa 5 miles to Windsor when we have spent thousands of pound with you... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementSlough Retail Park, Twinches Lane, SL1 5AD Slough, GB
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Lisez les avis des autres
Went in to buy a new sofa today and had an amazing experience. Was greeted upon arrival and was assisted the whole time by the lovely Garry. From talking us through options to advising us on different... Voir plus
L'entreprise a répondu
Very knowledgeable, gave us time to walk around the store and offered us help and if we needed information on anything. We spoke that we needed to check measurements on a chair. And that we would be b... Voir plus
L'entreprise a répondu
Great experience all round, Vishal the salesman who helped us was just brilliant, very knowledgeable, friendly and warm, He asked us what our key requirements were then showed us the sofa's that s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de canapés
- Accessoires de meubles
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Tapissier décorateur
Écrit par l'entreprise
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Coordonnées de contact
Slough Retail Park, Twinches Lane, SL1 5AD, Slough, Royaume-Uni
4,8
Excellent
2 k avis
Demande des avis aux clients
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Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review!😊
Gary the best sales man
We visited August long weekend and help/support which Gary gave was exceptional. The interest he was showing in our requirement made me feel to speak without hesitation.
25 août 2025
Réponse de Sofology - Slough
Thank you for your wonderful review!
Informative customer service
We were very impressed with the service at the Slough Sofology. The assistant we saw (male - name forgotten) was very knowledgeable and helpful. He was able to answer all our questions and we were happy to place an order.
23 août 2025
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our assistant Simone was absolutely…
Our assistant Simone was absolutely brilliant. She was able to answer all our questions and knew everything about the sofa that we purchased today. She gave us her full attention which was wonderful and greatly appreciated. An excellent service! And the sofa is absolutely gorgeous xx
27 août 2025
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
I recently bought furniture from…
I recently bought furniture from Sofology and was helped by Garry. He was extremely helpful, professional, and diligent throughout the process. He took the time to answer all my questions, guided me through the options, and made the whole experience smooth and stress-free. Really appreciated his support—highly recommend asking for Garry if you’re visiting Sofology!
23 août 2025
Réponse de Sofology - Slough
Thank you for sharing your wonderful feedback! We’re thrilled to hear about your positive experience at Sofology Slough and that Garry assisted you effectively. We’ll pass on your kind words to him.
Your recommendation means a lot to us, and we appreciate your support. If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back to Sofology!
Réponse de Sofology - Slough
Thank you for your wonderful feedback! We’re thrilled to hear you had a positive experience at Sofology Slough. Our team takes pride in excellent customer service, and it’s great to know our sales lady assisted you politely and helpfully.
Your 5-star rating means a lot to us, and we’re glad to have met your expectations. If you need anything else, please reach out. We look forward to welcoming you back!
It was really good experience
It was really good experience buying things from Sofology.
Staff was super good . Specially Garry , he helped alot in selecting the items.
Overall I rate them high
19 août 2025
Réponse de Sofology - Slough
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Staff very helpful and knowledgable.
14 août 2025
Réponse de Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Good quality and service
20 mars 2025
Réponse de Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent
Excellent, spacious showroom, in which we were given ample time to wander without heavy sales pressure. The sofas are beautiful.
14 août 2025
Réponse de Sofology - Slough
Thank you for your wonderful feedback! We're delighted to hear about your experience at Sofology. We appreciate your kind words and look forward to seeing you again. If you need anything in the future, please reach out.
Réponse de Sofology - Slough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Herlin was amazing and so helpful
Herlin was amazing and so helpful. Amazing costumer service and she helped us with our choices
16 août 2025
Réponse de Sofology - Slough
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very pleasant no hassle experience
Very pleasant no hassle experience. Thanks to Gerry Very professional.
12 août 2025
Réponse de Sofology - Slough
Hi there, thanks for your 5-star review. We hope you found the perfect sofa
First Time Buyer With Sofology
I can highly recommend Slough Sofology after I purchased a lovely sofa, the staff were relaxed and made me and family feel relaxed unlike furniture village. My experience was enjoyable with no pressure. Thank you
9 août 2025
Réponse de Sofology - Slough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Don’t ever buy a sofa from Sofolgy
Don’t ever buy a sofa from there. apparently you are not allowed to use an arm rest to place your arm and put your head in the palm of your hand. It’s too much weight for an arm rest to take: you are also not allowed to use the arm rest to support yourself whilst breastfeeding a baby. Again I was told thats to heavy for an arm rest to handle. Make sure you place your arm directly evenly in the middle of the arm rest. Honestly have you ever heard of anything so pathetic in your lives? Well that’s what you get if you order a sofa from Sofolgy. A broken sofa before you’ve even finished paying for it. The last sofa I had was from furniture village, lasted 18 years and still had life in it when I got rid.
6 août 2025
Avis spontané
Réponse de Sofology - Slough
Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.
They did not push you into buying or…
They did not push you into buying or following you around when viewing.
6 juillet 2025
Réponse de Sofology - Slough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. I would just like to say thank you for taking the time to give us your feedback. 😊
Excellent service and great help and…
Excellent service and great help and support in choosing sofa thanks Sunil for all your advice, we had a very good experience in sofology,
31 juillet 2025
Réponse de Sofology - Slough
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
excellent service by sales person…
excellent service by sales person Harleen. Explainable teens and conditions clearly, explained and discussed with regards to options. Thank you
2 août 2025
Réponse de Sofology - Slough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great sales person
Great sales person
Very informative
No hard sell
Given time to ask questions
Good service
1 août 2025
Réponse de Sofology - Slough
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer experience!
Mohan was excellent at helping me choose a sofa style, colour, fabric and putting the order through. I would recommend!
28 juillet 2025
Réponse de Sofology - Slough
Thank you for your wonderful review!
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