Stone Tile DepotAvis 

826
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Had great experience working with Matt @ Stone Tile Depot. Thanks Matt! It's our first time ordering from them. Product came in very well packaged and with NO defects or damage. Thank you! We use... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

had an excellent experience from start to finish. The customer service was outstanding—everyone was friendly, professional, and genuinely eager to help. They answered all of my questions, kept me info... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was my first experience with Stone Tile Depot and I will definitely be returning! I was able to order a full size tile to sample which arrived quickly. Matt followed up to make sure I'd rece... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which mad... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de carrelage
  2. Magasin de pierres naturelles

Informations provenant de diverses sources externes

High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!

Stone Tile Depot - Direct From Factory

Écrit par l'entreprise

Low Price Guarantee
If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

826 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(826)

135 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fast and safe shipping

Stones arrived nicely packaged and fast.

28 mai 2026
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Réponse de Stone Tile Depot

Hello Gaylord,

Thank you for your sample order. Looking forward to hesring from you soon.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

had an excellent experience from start…

had an excellent experience from start to finish. The customer service was outstanding—everyone was friendly, professional, and genuinely eager to help. They answered all of my questions, kept me informed throughout the process, and made everything easy and stress-free. It's refreshing to receive such attentive and caring service. Once I placed the order, they escalated the delivery for my tiles. John, and the entire staff have been awesome!

26 juin 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Lisa,

Thank you for your business. I(t is our pleasure to work with you.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Kathy made the stone selection…

Kathy made the stone selection amazingly easy even after we made. Hangers to the order. Will shop again without hesitation.

18 juin 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Dave,

Thank you for doing business with us. We hope we see you
again soon.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

This was my first experience with Stone…

This was my first experience with Stone Tile Depot and I will definitely be returning!
I was able to order a full size tile to sample which arrived quickly. Matt followed up to make sure I'd received the sample and see if I needed any help.
Great prices with great service!

8 juin 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Kerry,

Thank you for your business and see you soon.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Vast terracotta source

Stone Tile Depot has a great selection of terracotta tile where this material is not prevalent in the Washington, DC area. They are knowledgeable and were helpful in multiple tile projects in my home.

24 juin 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Mr. Robison,

Thank you for your business and patience.. We really appreciated.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Getting a sample that is not too small…

Getting a sample that is not too small is great.

16 juin 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Marie,

Thank you for your sample order. Looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Had great experience working with Matt…

Had great experience working with Matt @ Stone Tile Depot. Thanks Matt!
It's our first time ordering from them.
Product came in very well packaged and with NO defects or damage. Thank you!
We use them for our laser engraving business for memorials. It turned out wonderfully!
The only complaint we have is the shipping!

15 juin 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Jane,

It has been our pleasure to serve you, and we hope we see you again soon.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Great service

The tiles from Stone Tile Depot arrived promptly and in great condition. It was convenient to have the tiles delivered to home.

18 mai 2026
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Réponse de Stone Tile Depot

Hello Joy,

Thank you for your business... Looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Matt was amazing on getting our…

Matt was amazing on getting our shipment to us. Great experience. Will definitely use them again. Probably pretty soon

15 juin 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Jaime,

It has been our pleasure to serve you and we hope to see you again soon.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Good company to work with

They have great customer service and very easy to deal with.

5 juin 2026
Avis spontané
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Réponse de Stone Tile Depot

Dear Customer,

We appreciate your business. Thank you for your support.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Quick Delivery

13 avril 2026
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Réponse de Stone Tile Depot

Hello Betty,

Thank you for your business and hope to work with you soon.

Best Regards,
JJ
Stone Tile Depot

Noté 1 sur 5 étoiles

I never received my order and have…

I never received my order and have contacted several times about it.

29 avril 2026
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Réponse de Stone Tile Depot

Hello Michael,

I am very sorry to hear that you did not receive your samples. I tracked your order and did not get any solid information back. However, We ll ship you a replacement and refund the charges for your order.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Kathy and the team did an amazing job…

Kathy and the team did an amazing job helping to rush an order for me. We were five tiles short for a shower, they got it to me with in days. Highly recommend.

21 mai 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Christopher,

Thank you for your business. Looking forward to working with you soon.

Best regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Matt was a great help in getting my…

Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which made a huge difference in the whole process.
The Fairfax showroom is stunning as well!
Positive experience all around.

19 mai 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Elaine,

Thank you for your business, looking forward to working with you in the near future.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Great customer service and communication

Matt was very easy to work with; his communications and follow up were great. The tiles I ordered were the exact size and color I was looking for, were delivered as promised and looked just like the sample I ordered ahead of time. Shipping was quick and everyone at the pick up location was very helpful. Great customer service!

13 mai 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Jennifer,

We truly appreciate your business. It is our pleasure to work with you.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

easy to use site

easy to use site, very nice and responsive customer support

20 avril 2026
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Réponse de Stone Tile Depot

Hello Donald,

Thank you for your purchase. We hope to see you again soon.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Thanks Matt!

Samples came quickly and Matt reached out to help walk us through the options. He took great care of us and helped us pick a beautiful tile!

9 avril 2026
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Réponse de Stone Tile Depot

Hello Happy Customer,

It has been our pleasure to serve you. Thank you for your purchase.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Quick and easy responses and ordering

Quick and easy responses and ordering. very professional to work with. Great tile!

8 mai 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Lisa,

Thank you for doing business with us. We look forward to working with you again.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Excellent customer service and beautiful products

My client wanted a specific tile for her bathroom and we needed it quickly. Kathy was instrumental in helping me get the order placed for the correct product, and processing it, and working with John to expedite it to get shipped out extra quickly. I am so grateful. I would highly recommend this company. Incredible customer service. Thank you. Sue (Interior Designer)

11 mai 2026
Avis spontané
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Réponse de Stone Tile Depot

Hello Sue,

Thank you for your support, We truly appreciate your business and looking forward to serving you again.

Best Regards,
JJ
Stone Tile Depot

Noté 5 sur 5 étoiles

Great quality, great result

Found these "marble" porcelain tiles online. We were replacing a small amount of old wood baseboard after a remodel. Great choice!

13 avril 2026
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Réponse de Stone Tile Depot

Hello Ellen,
Thanks for choosing us, We appreciate the opportunity to serve you.

Best Regards,
JJ
Stone Tile Depot

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