We popped in to the store to look at jewellery, Heather greeted us and lovely and chatty from the get go! I purchased a ring and had to get it delivered as we live far away, the process was easy and... Voir plus
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I was having troubles with my engagement ring, due to the design the diamonds kept coming loose. I was dealt with every time with respect and understanding. Upon the third time of this issue they comp... Voir plus
L'entreprise a répondu
Great staff, very helpful & personable. Staff kept me informed of status of my jewellery service and were very engaging & helpful. Heather and Micel were trustworthy and reliable. Look forward to se... Voir plus
Had bought chain with pendant previously and wanted matching earrings so returned and there were several to choose from at competitive prices. Helpful staff and not hassled to buy but given time to ch... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Ernest Jones - Perth
Écrit par l'entreprise
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Coordonnées de contact
Unit 25, St Johns Centre, PH1 5UB, Perth, Perth, Royaume-Uni
- 01738648017
4,7
Excellent
32 avis
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Heather was excellent to us!
We popped in to the store to look at jewellery, Heather greeted us and lovely and chatty from the get go! I purchased a ring and had to get it delivered as we live far away, the process was easy and she even called to say it had been posted, she enclosed a lovely note too . 10/10 for customer service. She really is a great asset to your company . We will be back again to purchase other items soon. Thank you again Heather.
6 avril 2026
Avis spontané
Was in perth store bought a lovely…
Was in perth store bought a lovely watch at a lovely prices very pleasant staff and a big thanks to the manager .Heather for helping me out with the watch a big thanks. John .
1 décembre 2025
Avis spontané
Great staff
Great staff, very helpful & personable.
Staff kept me informed of status of my jewellery service and were very engaging & helpful. Heather and Micel were trustworthy and reliable. Look forward to seeing them again.
10 février 2024
Avis spontané
I would like to thank Nika from your…
I would like to thank Nika from your Perth store ,very much for the wonderful service she gave me recently.She was very helpful and professional dealing with me over the phone.Great customer service!
30 juin 2023
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Best customer service 👌
I was having troubles with my engagement ring, due to the design the diamonds kept coming loose. I was dealt with every time with respect and understanding. Upon the third time of this issue they completely exchanged it and I received the best customer service from the whole team. They went out of their way to communicate with each other ensuring there was no missed information and helped me to choose another ring that felt perfect. The best customer service isn't how you are treated when everything is going well, it's how you are treated when things went wrong. 100% happy customer
17 juin 2023
Avis spontané
Réponse de Ernest Jones - Perth
Thank you very much for such a great review Terri I! We work hard at Ernest Jones to offer the best experience for our customers and your excellent feedback helps to show this is making our customers happy! Kind regards Elaine
Great service and friendly staff.
3 juillet 2021
Great staff were really helpful
2 juillet 2021
Professional
Been twice recently in the Perth store and was served very professionally. The first occasion was served by Connor, very helpful and friendly. They didn't have a watch I wanted to buy so he ordered from another store and I purchased some earrings that day
2 juillet 2021
Had bought chain with pendant…and wanted matching earrings.
Had bought chain with pendant previously and wanted matching earrings so returned and there were several to choose from at competitive prices. Helpful staff and not hassled to buy but given time to choose. Happy with purchase.
2 juillet 2021
Réponse de Ernest Jones - Perth
Hi thank you for getting in touch to let us know of your experience and thank you for your feedback I will certainly pass this on for you – Many thanks Pamela
We were visiting Perth for a few days…
We were visiting Perth for a few days from Liverpool and had seen a lovely watch in the window the day before. This was bought for an anniversary present for my wife. The member of staff was extremely helpful and seemed genuinely interested in why we were making the purchase. My only criticism would be that initially only one member of staff was on the shop floor and was already engaged with another customer. It then took several minutes before another member of staff appeared to assist us. However, this did not detract from the service we then received.
30 juin 2021
Saw item online and went to store to…
Saw item online and went to store to view it. They didn’t have item in store but kindly ordered it for me to view. Arrived in few days and lady in shop polished it for me so that it was in perfect condition. Purchased item and also another item in store.
Been numerous times to this store and staff are extremely friendly and helpful.
I would highly recommend this store
30 juin 2021
Lovely and very helpful staff.
24 juin 2021
Great service
I did a click and collect on a lady's watch for my wife's birthday. Everything worked faultlessly. My wife had to take the watch back for adjustment to the bracelet and said the staff member she dealt with was delightful. Can't fault anything about the service we received.
23 juin 2021
Perth Store
Perth Store
We asked to look at the wedding rings and the lady who let us in guided us to where the rings were. She allowed is time to look at the rings and make a choice on which ones we liked .
They did not have the ring I liked . She was able to get size from another store.
We had excellent service from the staff in. Well mannered and able to answer any questions .
We waited just over a week for our Rings to come into the store .
🥰🥰 .
Moira Hutton
James Strachan
18 juin 2021
Very good service and helpful staff
Very good service and helpful staff , with ore 50th anniversary ring many thanks
17 juin 2021
The 5 stars are for the staff
The 5 stars are for the staff, I could not would not fault them, so welcoming, so helpful, nothing was to much trouble and they knew their stuff, was actually a pleasure shopping there,
100% will return 👍
17 juin 2021
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