Went for a replacement battery and was told the watch needed a service before a battery replacement. Watch returned without a service as was too old a model. Went to a local jeweller who replaced the... Voir plus
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Visited Salisbury store yesterday purchasing a Citizen watch. The product knowledge from male and 2 female staff members in advising me was excellent. Customer service was outstanding. Staff made me f... Voir plus
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Purchased nice Hugo boss necklace today. Found very friendly and obliging. 👍
Although the ring is brilliant and I ordered the wrong size, we went to the store and it was all sorted a new one ordered, I felt very cheated by the fact I had to pay another £5 for next day delivery... Voir plus
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À propos de l'entreprise
À propos de Ernest Jones - Salisbury
Écrit par l'entreprise
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Coordonnées de contact
35 Silver Street, SP1 2NG, Salisbury, Salisbury, Royaume-Uni
- 01722328911
4,2
Bien
13 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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A great jewelers to visit with a very…
A great jewelers to visit with a very helpful staff especially Ilias who was as always very helpful and professional in advising me on my purchase.
23 décembre 2025
Avis spontané
Went for a replacement battery and was…
Went for a replacement battery and was told the watch needed a service before a battery replacement. Watch returned without a service as was too old a model. Went to a local jeweller who replaced the battery and confirmed there was no issue with the watch and replaced the battery. £125 vs £10.
31 août 2024
Avis spontané
Easy to order and gorgeous ring
Easy to order online, after seeing the ring instore. It's a gorgeous wedding band. Can't wait to wear it!
27 avril 2024
Avis spontané
Great service!
Staff were very nice and helped me with choosing which ring size to get which turned out to be perfect! Very nice atmosphere within the shop and I was served quickly.
21 mars 2024
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Ilias was brilliant in the Salisbury…
Ilias was brilliant in the Salisbury branch he ordered the ring in and went above and beyond to give great customer feedback !
20 janvier 2024
Avis spontané
Réponse de Ernest Jones - Salisbury
Hi thank you for taking the time to leave your 5-star review. It’s great to hear you experienced our excellent service. Kind regards Pamela
Purchased nice Hugo boss necklace…
Purchased nice Hugo boss necklace today. Found very friendly and obliging. 👍
12 juillet 2023
Avis spontané
Visited Salisbury store yesterday…
Visited Salisbury store yesterday purchasing a Citizen watch. The product knowledge from male and 2 female staff members in advising me was excellent. Customer service was outstanding. Staff made me feel comfortable and informed in my purchase. Highly recommended.
28 juin 2023
Avis spontané
Réponse de Ernest Jones - Salisbury
Thank you very much for such a great review Steve! We work hard at Ernest Jones to offer the best experience for our customers and your excellent feedback helps to show this is making our customers happy! Kind regards Elaine
Although the ring is brilliant and I…
Although the ring is brilliant and I ordered the wrong size, we went to the store and it was all sorted a new one ordered, I felt very cheated by the fact I had to pay another £5 for next day delivery and told my new ring will arrive 8 days later. I think I will again spend all my money with Goldsmiths as I find its the little things that matter and never had this issue with many many items I have purchased with Goldsmiths over the years, I just wish I hadn't decided now to try something new
14 décembre 2021
Avis spontané
Réponse de Ernest Jones - Salisbury
Hello Kevin, thank you for taking the time to provide this feedback about your experience! I am so sorry that you paid for your replacement size to be delivered quicker and it was still delayed. I understand this is frustrating. So we can look into this please contact us on 0800 458 1066 option 3 and quote 01812577, and we will be more than happy to look into this for you. Kind regards Luke
Thank you to Holly and the team!
30 juin 2021
Watch taken to EJ for repair
Watch taken to EJ for repair. Repair carried out at cost quoted. Job done!! What more can you say??
6 juin 2021
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