Happicabs - Essex Taxi Service Avis 

Prebooked taxi did not arrive on time, taxi was only sent when customer service was called but representative hang up on me when refund was requsteeld. Taxi driver was told that we are in hurry, he was really bothererld at all. Gladly we let enough time for delays so caught our train

Updates, arrived on time. Friendly polite driver. Spotless taxi. Excellent service.

Easy to book via app. Kept us informed as to how long they were going to be. Driver polite and helpful.

Booked a taxi for 17.30 to attend my daughter’s graduation, only to be told at 17-33 it was 23 minutes away, just got there before the doors closed will never use again. Would give zero stars if I could

Turned up 10 minutes late which made us have to change plans. Asked me several times what way to go. Stopped to drop us off on a roundabout.

Great communication and super helpful with my booking particularly as my flight had been delayed by over 2 hours. I’m definitely going to be using Happicabs in the future.

Taxi was late AGAIN -today it was 25mn late with no communication at all until 5mn before their late pick-up time.
AGAIN, the reason to be late is because they had 2 jobs to do before picking us up. NOT IMPRESSED.
The driver said he wasn’t given a time of pick up although I booked it for 8am.
He said he is not informed of the time of picking up.
This is the second time Happycabs is very late to picking up for the same reasons.
UNRELIABLE
I had to phone the company to ask where the taxi was.

Not a good review. We pre booked to go to a local wedding and they insisted on a large prepayment. They turned up late to both journeys. Half an hour late on the evening pickup with no contact. The driver was very apologetic but confirmed it was the booking office that cause the issue. Suggest use someone else

What a fun minibus ride ! Loved the music lights and smoke machine . Had Paul take us and after such a brilliant trip requested him to bring us home , which really finished our evening off brilliantly.
Great guy, really friendly , enjoyed a good laugh with us . Will definitely be requesting him again !!

The handler was helpful, and didn’t have a bad attitude unlike the three extremely not helpful in any way shape or form handlers from other cab firms in Chelmsford. Driver was plolite and offered just the right amount of conversation as he got me to my destination. Car was immaculate but lacked music. He knew a lot about Lionel Messi.

He was helpful ehen I could not drive, because of eye operation.
We made 3 stops (quick ones!) and it only cosf £20 .
Thank you Happicabs

Generally pretty good but extremely disappointed that I booked a taxi ahead of time for quarter past 4 and it didn’t arrive until half past. This is despite calling at 4 to say they can come any time from now

The driver was on time, drove well to our destination, help load and unload cases. He was very polite

Best cab driver, I have seen, what a gentleman. Love the lights.

Booking was a breeze, service was excellent.

Veysel was very helpful. Always friendly and polite. Great service. Imran, Stuart, Muhammed, Adele, Joel and all the other drivers are great as well. I like how easy the booking process is and that you get a text when the taxi is on it's way. Reasonable prices. Thank you 😊

Good time managers, arrived on time.

Easy booking online, reliable and great pricing. Taxi arrived when stated and the ride home was comfortable and no hassle to drop friend at additional address