First Cruise we’ve ever booked and we had Adriana from Bishops Waltham to support and help us through the whole booking and give us a great experience. She was able to answer any questions we had and... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementThe Old Bakery High Street, SO32 1AA Bishops Waltham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have booked many holidays over the years with Hays Travel and have always been more than delighted with the service we receive. All the staff are knowledgeable and helpful. They give you plenty o... Voir plus
L'entreprise a répondu
Hays Travel I'm speaking to a human being which I find reinsuring . Hannah explained all about the holiday and try and get the best deal . They also will ring if a problem arises.All round Ex... Voir plus
L'entreprise a répondu
Hannah was very good at helping us to choose snd then book our next cruise. She answered all our queries by liaising with Fred Olsen so we got exactly what we wanted
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
The Old Bakery High Street, SO32 1AA, Bishops Waltham, Royaume-Uni
- 01489 896428
4,9
Excellent
320 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
We have booked a flight to Zanzibar
We have booked a flight to Zanzibar. Carol in the BW branch has been very helpful so far guiding us through the process...visa, booking seats etc.
4 août 2026
Réponse de Hays Travel - Bishops Waltham
Hi Davina
Thank you for your wonderful feedback! So pleased that we were able to help you plan your holiday. You will both have an amazing time. Many thanks Carole
First Cruise we’ve ever booked and we…
First Cruise we’ve ever booked and we had Adriana from Bishops Waltham to support and help us through the whole booking and give us a great experience. She was able to answer any questions we had and find the right cruise suited to us. Highly recommend, would definitely book again. Thankyou ! :)
2 août 2026
Réponse de Hays Travel - Bishops Waltham
Good morning Hannah
Thank you for your wonderful review! We are so pleased to hear that your first cruise booking experience was a great one, and that I was able to assist you in finding the perfect cruise. I appreciate your high recommendation and look forward to helping you again.
Kind Regards
Adriana
Hannah was very good at helping us to…
Hannah was very good at helping us to choose snd then book our next cruise. She answered all our queries by liaising with Fred Olsen so we got exactly what we wanted
1 août 2026
Réponse de Hays Travel - Bishops Waltham
Good Afternoon Mrs Gurry, thank you very much for such a lovely review! So glad we got your lovely Fly Cruise booked, and thank you for booking with us again! See you again soon. Many Thanks, Hannah
Hays Travel My personal Experience
Hays Travel I'm speaking to a human being which I find reinsuring . Hannah explained all about the holiday and try and get the best deal . They also will ring if a problem arises.All round Excellent.
31 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Good Afternoon Mr and Mrs Kirby, thank you very much for such a lovely review! So glad we got your Norway Cruise booked for you, and thank you for booking with us again! See you again soon. Many Thanks, Hannah
Many holidays over the years
We have booked many holidays over the years with Hays Travel and have always been more than delighted with the service we receive. All the staff are knowledgeable and helpful. They give you plenty of time, are always on hand to answer queries either in person or over the phone, and above all, whilst totally professional, they are super friendly.
We've just booked another two trips for this Autumn (yes, we know we are lucky) and everything seems set to go off well - again! Thank you once again.
24 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Hi Sue, Thank you so much for your wonderful feedback! We are absolutely delighted to hear about your consistently positive experiences with us over the years. It's fantastic to know that you appreciate our knowledge, helpfulness, and friendly professionalism and thrilled you've booked two more trips and wish you amazing autumn holidays! Many thanks Carole
Brilliant as usual
Brilliant as usual. Booking for Azamara was not as straight forward as with other cruises but Hannah was very diligent in checking every detail and also keeping an eye on the pricing. Thank you.
26 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Good Afternoon Mrs Wilcox, thank you very much for such a lovely review! So glad we got your Caribbean Cruise booked for you, and thank you for booking with us again! See you again soon. Many Thanks, Hannah
The staff are all friendly and helpful…
The staff are all friendly and helpful and seem to do everything they can to support us and each other.
25 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Hi Jacqueline,
Thank you so much for your wonderful feedback! We are so pleased to hear that we provide a friendly and helpful service and thankyou so much for your bookings. Many thanks Carole
Réponse de Hays Travel - Bishops Waltham
Good Afternoon Mrs O'Mara, thank you very much for such a lovely review and thank you for taking the time to write this. I will pass your comments onto Kerry. See you again soon. Many Thanks, Hannah
They are very helpful
They are very helpful, listen to your requirements and get the job done efficiently. They are a wonderful team at the Bishops Waltham Branch
22 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Good Morning Mrs Langston, thank you very much for such a lovely review! Such lovely words, thank you for taking the time to write this. I will pass your comments onto Kerry. See you again soon. Many Thanks, Hannah
Staff are so friendly and very helpful.
Staff are so friendly and very helpful.
They take the time to go through exactly what is needed to make the process go smoothly.
Carole made direct contact with Fred Olsen to ensure that we were able to get a cabin that suited us.
We thoroughly recommend using Hays Travel to book holidays.
21 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Hi Carole . Thank you for your wonderful feedback! So pleased that we managed to find the perfect cabin for your holiday and appreciate your recommendation. Many thanks Carole
Always a smile and happy visit
Always a smile and happy visit, even returned from lunch early to make my booking.
14 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Hi John, Thank you for your lovely review. It's always great to see you and plan your next trip. Kind regards Kerry
Hannah was absolutely amazing
Hannah was absolutely amazing, taking time to make sure we got the best flights for our trip reading all the small print. It was a pleasure booking our next trip with hays Bishops Waltham
12 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Good Morning Lorena, thank you very much for such a lovely review! Such lovely words, thank you for taking the time to write this. So glad we got your South America holiday booked for you, and thank you for booking with us again! See you again soon. Many Thanks, Hannah
As always the service was fabulous
As always the service was excellent. Carole listened to what we were looking for in our holiday and spent time exploring options to provide holidays that best suited our requirements. All of the staff are friendly, professional and go the extra mile and I would always recommend booking with them. Thank you Carole, Kerry and Hannah and keep up the great work. 😀
12 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Hello Mrs Hoff, thank you very much for such a lovely review! So glad we got another holiday booked for you, and thank you for booking with us again! I will pass your comments onto Carole and Kerry as well. See you again soon. Many Thanks, Hannah
staff very efficient and gave us full…
staff very efficient and gave us full information
5 juillet 2026
Réponse de Hays Travel - Bishops Waltham
Hello Cheryl, Thank you for your kind words. Always a pleasure helping you plan your holidays. See you soon , Adriana
Excellent service and friendly customer…
Excellent service and friendly customer service from Hannah.Sorted out our needs and requirements with a great friendly atmosphere.
30 juin 2026
Réponse de Hays Travel - Bishops Waltham
Hello Mr Webb, thank you very much for such a lovely review! Such lovely words, thank you for taking the time to write this. So glad we got your USA holiday booked for you, and thank you for booking with us again! See you again soon. Many Thanks, Hannah
Hannah saved us a bundle of cash..!
We popped in and saw Hannah to discuss a cruise we had already booked while onboard a previous cruise. It became clear that if we cancelled our existing booking (forfeiting our already paid £100 deposit) and then rebooked the same cruise we would be better off. We agreed and Hannah sorted everything for us. She even managed to rebook exactly the same cabin.! She effectively saved us around £900 for the same cruise, same itinerary, same ship, and even the same cabin..!! Potatoes all round😄👍🏼
27 juin 2026
Réponse de Hays Travel - Bishops Waltham
Hello Mr Whitlock, thank you very much for such a lovely review! Such lovely words, thank you for taking the time to write this. Potatoes all round indeed! So glad we got your cruise holiday re-booked for you, and thank you for booking with us again! See you again soon. Many Thanks, Hannah
As usual Hannah was extremely helpful
As usual Hannah was extremely helpful. We were only in Hays for 30 mins and everything was sorted out, cruise booked. If you are asking me to make comment on how to improve things my answer would be "you cannot improve on perfection" Any time I hear of someone wanting to book a cruise I say "go to Hays Travel, they sort everything out for you"
27 juin 2026
Réponse de Hays Travel - Bishops Waltham
Hello Mr Whittington, thank you very much for such a lovely review! Such lovely words, thank you for taking the time to write this. So glad we got another cruise holiday booked for you, and thank you for booking with us again! See you again soon. Many Thanks, Hannah
We managed to secure a good holiday…
We managed to secure a good holiday with Kerry who is always very helpful and knowledgable .
16 juin 2026
Réponse de Hays Travel - Bishops Waltham
Good Morning David and Anita, Thank you for your lovely comments. It's always great to see you both and plan your trips. Glad that we've been able to send you to an island you haven't been to. Look forward to seeing you soon. Kind regards Kerry
The best .. simples .
Great patient , helpful & pleasant staff ( thank you Kerri ) .. wouldn't go anywhere else to book a holiday .. enough said .
8 juin 2026
Réponse de Hays Travel - Bishops Waltham
Hello Mr Pinder, thank you very much for such a lovely review! I will pass your comments on Kerry. So glad we got another holiday booked for you, and thank you for booking with us again! See you again soon. Many Thanks, Hannah
Very helpful, knowledgeable, team
As usual, very friendly team,
Sorted exactly what we wanted
Took time to listen and meet our requirements
30 mai 2026
Réponse de Hays Travel - Bishops Waltham
Hello Mr Crabb, thank you very much for such a lovely review! So glad we got another holiday booked for you, and thank you for booking with us again! See you again soon. Many Thanks, Hannah
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.