Hays Travel - Broughty Ferry Avis 

1 335
TrustScore 5 sur 5

4,9

193 Brook Street, DD5 2AG Broughty Ferry, GB


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Noté 5 sur 5 étoiles

What made this easy was the understanding of the holiday we wanted, the response time but also there was no pressure. We have used Hays broughty ferry a few times now and the staff are not only fanta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having used Hay’s the last few years, it was a no-brainer to return for prices for another river cruise, with Avalon, a 5 star company, whom we travelled with recently for our first ever river cruise.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My visit to hays Broughty ferry was b very pleasant, Clare was very very helpful , l was needing flights booked to Cornwall And she done it all and checked me in , l was so grateful she was ver... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Popped in to Hays. Broughty Ferry Dundee .to.book a holiday. Was met by sales assistant Vicky. A very pleasant woman. Who was very informative and helpful. Came out having booked a Cruise. A ver... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 193 Brook Street, DD5 2AG, Broughty Ferry, Royaume-Uni

  • 01382677853

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(1 335)

120 686 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Understanding with no pressure

What made this easy was the understanding of the holiday we wanted, the response time but also there was no pressure. We have used Hays broughty ferry a few times now and the staff are not only fantastic but you still get a community feel. Ellena was so helpful and ive already mentioned to family and friends to try here before booking.

9 juillet 2026
Logo de Hays Travel - Broughty Ferry

Réponse de Hays Travel - Broughty Ferry

Hello Jay

Thank you so much for your lovely review. It was a pleasure booking your trip to Vietnam for you and your family. I hope you all have a great time, it looks amazing and can't wait to hear all about it! If you need anything in the meantime before you depart please do not hesitate to get in touch.

Ellena & Team Hays Travel Broughty Ferry

Noté 5 sur 5 étoiles
Logo de Hays Travel - Broughty Ferry

Réponse de Hays Travel - Broughty Ferry

Hello Mr Cunningham,

Thank you so much for your lovely review on Holly, have a lovely trip when it comes and if you need anything in the meantime please do not hesitate to get in touch.

Ellena & Team Hays Broughty Ferry.

Noté 5 sur 5 étoiles

Always a pleasure to deal with Hay’s

Having used Hay’s the last few years, it was a no-brainer to return for prices for another river cruise, with Avalon, a 5 star company, whom we travelled with recently for our first ever river cruise. We were attended to very efficiently by Ellena, who was extremely pleasant, and for whom nothing was too much trouble. She tried every option we asked for until we got exactly what we were looking for. No hesitation in booking for 2027!! Thanks again, Hay’s, and Ellena.

10 juillet 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you Wilma for your lovely review for Ellena, we hope you have a fab time on your Avalon Cruise when it comes, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Clare was extremely helpful

Clare was extremely helpful - making sure our cruise and stay was exactly what we wanted. 🤗

10 juillet 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you Mark for your lovely review for Clare. we hope you have a lovely time on your TUI Cruise, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Just booked a holiday with hay's…

Just booked a holiday with hay's b/ferry.been using them for years never any problem.great service. Special thanks to claire for her help.

1 juillet 2026
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Réponse de Hays Travel - Broughty Ferry

Thank your for your lovely review for Clare, we hope you have a lovely time to Gran Canaria when it comes. We look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Booking a cruise

Great customer service from Vicky
Really welcoming
She has great knowledge of the ships and places to visit
Always happy to help and made good suggestions

1 juillet 2026
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Réponse de Hays Travel - Broughty Ferry

Hello Mr & Mrs Taylor,

Thank you so much for your lovely review, I'm delighted Vicky got you the holiday you were both looking for and were happy with Vicky's service. Have an amazing holiday when it comes and if you need anything at all in the meantime please do not hesitate to get in touch with Vicky of the rest of the team.

Ellena & Team Hays Travel Broughty Ferry.

Noté 5 sur 5 étoiles

Thank you Clare 💐6/7/2026

My visit to hays Broughty ferry was b very pleasant, Clare was very very helpful , l was needing flights booked to Cornwall And she done it all and checked me in , l was so grateful she was very calm and very friendly , l will be coming back to Clare
Thank you 🥰

7 juillet 2026
Logo de Hays Travel - Broughty Ferry

Réponse de Hays Travel - Broughty Ferry

Thank you for your lovely review for Clare, we hope you have a lovely holiday, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles
Logo de Hays Travel - Broughty Ferry

Réponse de Hays Travel - Broughty Ferry

Thank you for your lovely review for Nicola, we hope you have a lovely time on your ambassador cruise. we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Elina dealt with my enquiry (which then…

Elina dealt with my enquiry (which then made the booking) amazing and ran through quite a few ideas and places. We then came down and booked it with another person (who was also amazing). Good price and great flight times

27 juin 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you Fiona for your lovely review for Ellena, we hope you have a lovely time to Tenerife, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Really helpful member of staff

Really helpful member of staff. Friendly atmosphere.
Straightforward booking process.

3 juillet 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you for your lovely review for Clare, we hope you have a lovely holiday to Majorca, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Staff very helpful and informative

Staff very helpful and informative. Completed my flight enquiry and processed my booking in a timely manner Would definitely recommend this branch for future business.

2 juillet 2026
Logo de Hays Travel - Broughty Ferry

Réponse de Hays Travel - Broughty Ferry

Hello Maria,

Thank you so much for your lovely review. I'm glad your booking was made as smooth as possible. Have a lovely holiday and if you need anything before you depart please let us know.

Ellena & Team Hays Travel Broughty Ferry.

Noté 5 sur 5 étoiles

The staff were exceptional and nothing…

The staff were exceptional and nothing was too much bother

28 juin 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you for your lovely review for Ethan, we hope you have a lovely time on your upcoming cruise with Ambassador, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Lovely personal experience as always

Lovely personal experience as always

30 juin 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you for your lovely review for Ethan, we hope you have a lovely holiday to Alicante, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Went to book a cruise

Went to book a cruise and the staff couldn’t have been more welcoming or helpful. They answered all my questions and the booking process was straightforward and hassle free and should I have any further questions or assistance i know they will be there to help.

26 juin 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you Ronald for your lovely review for Cerys, we hope you have a lovely time on your MSC Cruise, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Great Service

The service from Nicola was exceptional, and all the staff were so cheery and friendly.

30 juin 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you for your lovely review for Nicola, we hope you have a lovely time in Portugal. We look forward to hearing all about it when you return. Kind regards Shannon

Noté 4 sur 5 étoiles

excellent service

excellent and very helpful service

28 juin 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you Keith for your lovely review for Vicky, we hope you have a lovely time to Cyprus, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Great service as always

Great service as always
Listened to our needs and came up with a holiday within budget takes the stress off us searching

28 juin 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you Lynn for your lovely review for Holly, we hope you have a lovely time to Malaga. we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Enjoyable Experience.

Popped in to Hays. Broughty Ferry Dundee .to.book a holiday.
Was met by sales assistant Vicky.
A very pleasant woman. Who was very informative and helpful.
Came out having booked a Cruise.
A very enjoyable experience.

28 juin 2026
Logo de Hays Travel - Broughty Ferry

Réponse de Hays Travel - Broughty Ferry

Thank you Brian for your lovely review for Vicky, We hope you have a lovely time on your upcoming cruise with Fred Olsen, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles

Great service as always and very…

Great service as always and very helpful staff in Broughty Ferry

20 juin 2026
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Réponse de Hays Travel - Broughty Ferry

Thank you for your lovely review for Cerys, we hope you have a lovely time to Malta, we look forward to hearing all about it. Kind regards Shannon

Noté 5 sur 5 étoiles
Logo de Hays Travel - Broughty Ferry

Réponse de Hays Travel - Broughty Ferry

Thank you for your lovely review for Clare, we hope you have a lovely time on your upcoming cruise with ambassador. we look forward to hearing all about it. Kind regards Shannon

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